- Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
- Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
- GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
- Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
- Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Great communication from start to finish. The pendant was despatched and delivered very quickly and the instructions were easy to understand.
Excellent and peace of mind at last
Super helpful, held our hands getting over a tech issue. Team are fantastic. No long hold at all, straight through mostly..
Really appreciated team!
Were all happy knowing dad is safer now.
Problem quickly resolved. Many thanks for the prompt service and ease of contact.
Rapid response to initial enquiry. Very pleasant, helpful staff and good follow up by email.
The watch arrived very quickly, it was easy to register and set up the Family App. It's very simple and straightforward for my partially sighted Mum to operate.
Arrived quickly and very easy to set up.
The Personal Alarms Customer Service has been excellent. The pendant was easy to set up, and to charge.
Having the security which comes with wearing it , both within the home environment and wider afield, has given my Sister the confidence she lacked when moving around.
The GPS tracking element and the App provide a great way of being able to check up on the well being of my Sister without having to constantly call her during the day.
Clear information about the product and informative instructions about procedure for payment
The call team are amazing,always very quick to respond to the alarm.
Very polite and always willing to help with any problem
We had an issue with watch so had to use the call button twice,thay were so nice asking to make sure everything was OK, and we explained what had happened .Thay said glad you are ok,nothing was to much for them.
Great team ,thank you
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.