SureSafeGO

  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Peace of mind wherever you are
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Talking pendant icon Talking Alarm
Talk directly through the device, not a far away base unit, to get the help you need - fast!
Friends and Family App Friends & Family App
Friends & family app for increased connection

Choose Pendant or Watch, 24/7 or Family Monitoring

Key Info

Both pendant & watch options share the same features

Features:

Around The Clock Monitoring 24/7 or Family Monitoring Option
Fall icon Automatic Fall Detection
Map GPS icon Staying Safe When Out and About
Ringing Telephone Icon Digital Speech Quality
Geofence icon Geo-Fence
Activity tracker Step / Activity Counter
Home icon Home Beacon for Accurate Location
Battery icon 5 - 7 Day Battery Life (Pendant)
Belt new Belt Clip for Pendant (Additional)
Battery icon 4 - 6 Day Battery Life (Watch)
GPS Find me icon ‘Find Me’ Function
Friends and Family App Family & Friends Chat Feature

Available in either watch or pendant format and with either 24/7 monitoring or family monitoring the SureSafeGO personal alarm is simple to use and packed full of features to keep your loved one safe and to give you additional peace of mind.


The 24/7 monitoring option means that the wearer is connected to a SureSafe Response Centre Operative 24 hours a day. They will speak to the alarm wearer directly through the alarm and arrange for the appropriate help. This might mean calling the emergency services or a family member. A monthly subscription applies for 24/7 monitoring. 24/7 monitoring offers the highest level of safety and peace of mind available.


If the family monitoring option is chosen, the alarm will contact a designated friend or family member directly when help is needed. Multiple contacts can be added in case the first designated contact does not answer. Voicemail is not a problem either, the alarm will bypass it and call the next contact. For family monitoring, you need to be confident that your nominated contacts will be readily available to receive SOS calls. With family monitoring, there is a small ongoing fee to cover the emergency calls and SIM card costs. 


  • SOS Button – call for help at the touch of a button.
  • 24/7 Monitored – connect to our response centre for guaranteed help - and fast, 24/7.
  • Fully Mobile – use at home, in the garden, in the car… wherever you go!
  • GPS Tracking – industry leading location accuracy so we send help to where you are.
  • Find Me Function - see your loved ones' location in an instant, should you need to.
  • Fall Detection – detects falls and calls for help without needing to push the button.
  • Talking Alarm – talk directly through the device, from wherever you are.
  • Home Beacon – know if your loved one is at home at a glance.
  • Medication Reminders – set up to 3 medication reminders per day (watch only).
  • Geo Fence – set safe-zones and get alerts if your loved one wanders (via App).
  • Discreet Smartwatch or Pendant Design – none of the stigma of an alarm, all of the style!
  • Water Resistant – designed for use in the shower, the highest risk place for a fall.
  • Up to 7 Day Battery Life (Pendant) or 6 Days (Watch) - up to 6 times longer than the Apple watch.

Additionally, the SureSafeGO comes with an accompanying ‘family & friends’ App. The added features included free in the low monthly fee, allow friends and family to provide a more connected level of care for their loved one. Features of the ‘family & friends’ App include:


  • Current Location - request 'on demand' location update for up to date info.
  • Location History - view the last 8 locations your loved one has been to.
  • Activity Log/Event History - review device activity, listing alerts, alarms, updates and more.
  • Device Status - up to date watch connection and watch signal quality information.
  • Battery Status - see battery status in real time so it never runs out of power.
  • Chat Feature - secure in-app family chat feature to allow better connected care.
  • In App Alerts - get alerts in the app for things like low battery.
Josuresafe 1

Choose 24/7 or family monitoring

The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.

The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.

The family monitoring option will contact your designated contact/s in the event of an incident.

We Recommend 24/7 Monitoring

While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.

Our 24/7 monitoring service costs only 61 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.

Ged Customer Service

Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.

Family & Friends App

Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).

When you choose the SureSafeGo pendant alarm
What's in the box?
  • GPS personal alarm
  • Adjustable Necklace Cord
  • Base Unit
  • Charging Cable with Plug
  • Instruction Manual
Pendant-8
Specifications
The technical stuff.
  • Dimensions: 66 x 44 x 16 mm
  • Weight: 45 grams
  • Warranty: 24 Month Limited Warranty
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Neckworn icon Discreet and Lightweight
  • Full Digital Fully Digital
When you choose the SureSafeGo watch alarm
What's in the box?
  • Smartwatch Personal Alarm
  • Black Silicone Stud Strap
  • Charging Cable
  • Charging Plug
  • Instruction Manual
  • Peace Of Mind!
Sure Safe Daniel Westhead 13
Specifications
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: 12 Month Limited Warranty
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Full Digital Fully Digital
  • Map GPS icon Staying Safe When Out and About

See what others think of the SureSafeGO GPS Personal Alarm

Purchased sure safe watch and it was delivered quick and was easy set up. Feeling reassured that it would help raise an alarm to others if required.

Andrew B
2 days ago

Really great experience with this company from the first enquiry more than a year ago right through to a recent glitch. Great product that offers peace of mind and old fashioned human customer service. Special thanks to Yvonne.

L Taylor
3 days ago

We had an issue with my father-in-law‘s emergency pendant and it was resolved quickly and efficiently. I would not hesitate to recommend the services of this company. The customer aftersales support is excellent - Thank you Yvonne.

David
4 days ago

Very good product and service and good reminders to top up credit so a very good all round buy

Melanie Shuker
5 days ago

Really efficient service. Invaluable comfort and peace of mind for the family

Ian Marshall
5 days ago

All very simple to set up and great customer contact.

K Byers
5 days ago

Efficient, as always.

Excellent communication.

Very reassuring service.

Becky
6 days ago

We had an issue with my father-in-law‘s emergency pendant and it was resolved quickly and efficiently. I would not hesitate clearly recommend the services of this company. The customer aftersales support is excellent - Thank you Yvonne.

David
1 week ago

I live alone with my dog Claude and peawee my cat both 18months old and now if I do happen to trip over them when they are playing zoomies I can just press my alarm and know I won't have to wait hours to get help if I need it 24hrs a day.

Linda
1 week ago

Product arrived next day. I'd ordered the wrong thing, SureSafe helped me out immediately, and again when I needed a bit more help. Perfect - thank you!!

Mick T
1 week ago

Frequently Asked Questions

How do I set up a SureSafeGO?

At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.

You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

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SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 061 4501
Email
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