Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Elderly Woman Disagreeing with Young Woman
06 Jun 2025 Telecare & Alarms

5 Reasons Seniors Say “No” to Personal Alarms & Why They Shouldn’t

Sometimes seniors may think they don’t need a personal alarm. Learn about 5 common reasons for not getting an alarm – and why they aren’t solid reasons at all.
Man with Elderly Parent
04 Jun 2025 Telecare & Alarms

10 Signs Your Parent Needs a Personal Alarm

Is it time to get your older parent a personal alarm? We discuss 10 important factors to watch out for as you work to keep your parent safe.
Lone Worker Wearing Harness
29 May 2025 Lone Worker Alarms

6 Challenges of Working in Remote or Isolated Locations

Employers need to know the challenges faced by lone workers in order to protect them. Learn about 6 key issues to address.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
247 Connect 150px

247 Connect Doro User Guide

247 Connect 150px

247 Connect Tunstall User Guide

Fall Alert 150px

Fall Alert User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

The alarm arrived quickly. Set up of the alarm and the app was fairly straightforward. Didn’t need to contact Suresafe for help. Any alarm needs to be simple for my 96 year old mother to use and just needing to press one button should work for her. The app is a great add on for further peace of mind and tracking. I live 120 miles away from my mother but I will know from the app when she needs to recharge her alarm and can remind her. It is early days in terms of using the alarm but very pleased with my purchase so far.

Susan Cragg
38 seconds ago

Quick delivery easy instructions to operate good friendly communication.

Joanna Amery
2 days ago

The device arrived quickly, and the help desk was brilliant helping me to set it up. So far, so good

Dani Solomon
3 days ago

I had a great sales experience with Daryl. Very knowledgeable and extremely helpful in terms of what we needed and how we could ensure dad’s safety with a personal watch alarm . What was important was the ability for after sales contact with him which was also invaluable

Lauranne Tiramani
3 days ago

I asked Yvonne about alternative watch straps for the alarm watch and next day Margaret was wearing it. Fantastic service Thank you.

Roger
4 days ago

I had received several leaflets re personal alarms through my GP surgery and decided to contact SURE SAFE ALARMS and spoke with Daryl Yates this morning, he was extremely helpful. I selected the alarm we needed, answered all the relevant questions and the alarm will arrive tomorrow. Extremely efficient, professional advice - I certainly recommend SURE SAFE ALARMS.

Gilly Whitlock
4 days ago

Very friendly staff and fast delivery of watch sensor staff easy to talk to and explain how it all works

Banbridge Customer
4 days ago

After ordering my personal alarm online it arrived within two days. I needed help with some of the settings and a nice young man at SureSafe was very kind and did them for me.

Pam Orridge
4 days ago

My family are delighted with this alarm watch. Dad loves the discreet style and ease of use. You can fine tune settings to your needs. Initial customer care was really great and today was no different. I would highly recommend.

Linda
5 days ago

prompt service. quality product

Mr Stephens
6 days ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 061 4501
Email
Email us Send a message