Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Modern technologies becoming easier for elderly pe 2021 09 03 14 18 33 utc
09 Aug 2022 Digital Switchover

Elderly and the Digital Divide during COVID-19 | Technology for the Elderly

Digital communication platforms enable us to work, speak with loved ones and enjoy our daily hobbies or exercise routines in the comfort of our own homes, however, since the beginning of the COVID-19 pandemic, many of us have relied on technology a lot more. In this blog, we explore the increased negative effect the digital divide had on the elderly during the pandemic and ways that technology can benefit the elderly.
Present of love senior couple sharing holiday gif 2021 08 27 09 40 24 utc
03 Aug 2022 Tips & Advice

20 Best Gifts for the Elderly: Things You've Never Thought Of

Shopping for your elderly loved ones can be difficult - a gift for a senior should be practical, but also meaningful. Here's a list of 20 gift ideas for your loved one that you might not have thought of.
World stroke day heart disease concept 2022 02 11 18 22 33 utc
28 Jul 2022 Tips & Advice

Signs of a Stroke before it Happens: Signs, Symptoms, Prognosis

In the UK, a stroke strikes every five minutes. Around 100,000 people have a stroke every year. The sooner someone receives treatment for a stroke, the less likely they are to experience brain damage and other complications. In this blog, we cover how to recognise the signs of symptoms of a stroke before it happens, as well as the risk factors and preventions of a stroke.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
SSGO Plus watch faces1

SureSafeGO Plus User Guide

Guardian Base unit 2

SureSafe Guardian - User Guide

Guardian Base unit 2

SureSafe Guardian - App Guide

Take a look at our FAQ's

Here find our FAQ's covering the features and functionalities along with troubleshooting to help answer any questions.

Find Out More
Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

We have recently purchased the SureSafe Go for an elderly relative and so far our experience with the device has met expectations. While no need yet for the device to be used in anger, testing how it worked and it’s suitability for the wearer who is hard of hearing has been good. If I had one niggle, the documentation could have been a little clearer, the little booklet’s font mad it difficult to understand if it was A1 or Al when setting the numbers. I also see references to a geofence when looking online, but can see no documentation.

Gary Cowan
1 day ago

Just ordered a Fall Safe alarm system for my Mom. Support form the telephone team to answer my questions has been great and the ordering process was simple and straight forward. The price is good too as the same system is available elsewhere for up to £50 more.

Mark Phillips
6 days ago

I have Epilepsy so this is perfect when home alone or out on a walk, I have complete peace of mind now. John MacGugan was very clear on how it works and what the benefits to having one, it made perfect sense to purchase one - Great product and even more so great service from John he was understanding of my situation. As promised my alarm arrived the next day, cant fault the product or John, Brilliant!

David
6 days ago

Needed a personal alarm system as I have started to experience falling due to diabetic neuropathy. John was brilliant and made sure that I got the right equipment and the cost was extremely reasonable. Also having the 24 hour monitoring is so very reassuring and at £15.99 a month well worth having.

Alistair Moloney
1 week ago

I have been really pleased and felt assured throughout that my needs would be met. The service provided by John and the team has been second to none. Thank you. I'd definitely recommend.

Mr Richards
2 weeks ago

Looking for a personal alarm system for the in-laws which will give us peace of mind. John from Sure safe has sorted the ideal system. Great to deal with and first class kit with the exact solution we were looking for Mr and Mrs Kilshaw

Mr and Mrs Kilshaw
2 weeks ago

Can't recommend this company enough for the service provided by John Macgugan and team from start to finish the work was carried out to a high standard and delighted with the peace of mind it brings.

Claire
2 weeks ago

The time has arrived to put something in place for my 79 year old father. It was a pleasure to discuss my Dads plight with John on the sales team. He gave me all the options available however he steered myself in the right direction for the SuresafeGo. Safe to say Dads happy with using it plus it’s given my wife and I the knowledge that if there’s a problem there’s a reaction. Thank you Suresafe

Richard
2 weeks ago

Great service from the Suresafe team, great product and clearly the product we bought has been thought through. Can't recommend them enough. Thankyou

Louise Roberts
2 weeks ago

From initial telephone call to John right through to set-up and delivery everything was handled speedily and efficiently. Mum tested the alarm immediately on receipt and the monitoring service were fantastic; friendly and reassuring. She has confidence now after her previous alarm company let her down very badly. Thank you SureSafe

David & Maz
3 weeks ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

More about how it works
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 112 3201
Email
Email us Send a message
Request a Callback