Knowledge & Resources

Ease of use and cost

Excellent service. Watch was dispatched and received the next day. It actually arrived fully charged and was easy to set up. My father in law has only been using it for a week but when he made the test call the response was very quick, It was reasonably priced and he received a reduced rate for the first year. I like the fact that there is no Base Unit and he can speak directly into the watch. So far very pleased.

Excellent friendly, helpful, informative customer service. Fantastic product.

Everyone was helpful and very supportive during the set up process, nothing was too much trouble.

I was looking for a safety alarm for my mother who is 91 years. She lives alone in a relatively remote area where mobile phone coverage is quite poor. In addition being 91 my mother has no Internet connection and no interest in having it installed. I looked at a number of systems and customer reviews led me to SureSafe. I phoned the company and the staff gave me a very detailed overview of their products, pricing and more importantly their operating capabilities. The alarm was ordered and arrived next day. It was easy to set up and test which quickly confirmed it was operating correctly. Very happy with the company, the service and pricing and most of all the knowledge that my mother can call for help quickly if she needs assistance.

Todd was so helpful. He called me back as promised and went over everything in an easy to understand manor. I was quite impressed.

Very helpful and answered all my questions. Received my watch promptly and easy to set up.

Swift service and guided us through the process in easy steps. Staff now feel secure when they carry out home visits

Great and helpful customer service and support - would recommend

Very easy to both order and set up. Lovely choice of equipment. Highly recommended. My mum is now safe with a fall detector watch.