Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Woman Riding a Horse
13 Feb 2025 Falls

Equestrian Safety: How the SureSafeGo Can Help

Horse riders need to plan for emergencies or falls that could happen while they’re alone. Learn how the SureSafeGo offers protection.
Lone worker hero image
30 Jan 2025 Lone Worker Alarms

Why You Need a Safety Alarm While Working Alone

Working alone is unavoidable in many job roles. But it can be risky. What happens if an emergency occurs while no-one is nearby? Who will get help for the worker during a medical event like a heart attack?
Lone Construction Worker
30 Jan 2025 Lone Worker Alarms

10 Jobs Where Lone Worker Alarms Are Invaluable

A lone worker device offers essential protection for workers who are alone all or part of the time – especially when their work is risky.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
247 Connect 150px

247 Connect Doro User Guide

247 Connect 150px

247 Connect Tunstall User Guide

Fall Alert 150px

Fall Alert User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

So simple. Great service

Annette Payne
7 hours ago

No delay answering phone. Customer service good plus fast delivery of order. Very satisfied with watch.

Geoff Baldwin
1 day ago

Very good service. Having my alarm helps me to feel safe and my family are happy knowing I can contact them quickly if I need help.

Gillian
1 day ago

I initially requested a call back, because I wasn't sure about something. The call back was prompt, questions answered and the watch was ordered at that point. Following set up, had a query, which was promptly answered and resolved. All works great, easy to organise everything with the online account. The App is a quick and efficient way to monitor at a glance the battery charge and device location. Would highly recommend the product.

Jackie
2 days ago

Good website to follow. Had a helpful callback to ask some questions. Latest technology to work anywhere in uk not just at home. The App works brilliantly- even a text to say battery needs charging! Family can follow where we are. Great design. Delivered next day. Highly recommended!

Tracy
3 days ago

Suresafe were very helpful & speedy with the delivery of my mums pendant. So far it has worked really well & any questions we had were dealt with promptly & in a very friendly professional way.

Customer
3 days ago

Lots of helpful advice from staff. Operated as expected. Feeling safer now.

Jean
1 week ago

I cannot fault the service from the advice received regarding product selection through to the after support regarding use of the app. The professionalism of the staff manning the call centre is outstanding.

Catherine
1 week ago

The alarm arrived quickly and was easy to set up. The instructions were clear. The call handlers are kind and patient and Mum is delighted with the system.

Susan
1 week ago

I ordered a pendant by mistake instead of a watch and I swapped it. No problem and delivered really fast.

Graham
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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