Knowledge & Resources

Just ordered a dementia tracker watch with the outstanding help from John.

He answered all questions we had and was so polite and understanding, talked us through it all and maybe this as positive of an experience as it could possibly be.

After a lot of research and seeing how recommended this company was and this item it was an easy decision with everything it offers.

Thank you so much! Can’t wait for it to arrive now.

So happy with our SureSafe personal alert system. It gives our mother and family such peace of mind. If she gets into trouble, she just pushes a button and we are alerted. The staff at SureSafe was so helpful when placing our order. The whole process was a joy. Thank you!

Sales person I spoke to was SO helpful,very impressed.

The initial response and the setting up of the system was quicker and easier than I had expected. Both me and my family have been reassured.

Friendly efficient advice

Responded quickly and effectively to my questions, very helpful . Neat pendant that does everything we wanted to assist my mother 😊

Questions answered & any teething problems resolved. Very helpful & understanding staff.

Just acquired alarm & seems to be working well.

Good idea to note SureSafe emergency number

incase of weak signal.

Also, need to ask about fall detection, whether this can be tested & what is the best setting for my particular situation.

Feel relieved & more safe as I spend a lot of time alone. Wearing the alarm on the wrist is more convenient that having a mobile phone to hand should an emergency arise with little or no alert time. The family & friends app is optional that I prefer ie you can still use the alarm & get help without having this feature. Thank you SureSafe for proving peace of mind.

Excellent customer care from Daniel. Have purchased 3 alarms from Suresafe now, all with Daniel's help. Explains everything easily and always happy to help.

In the beginning I had a problem with the watch being uncomfortable. They immediately changed it to a pendant and I am now very pleased. The lady on the phone was so helpful and very pleasant. The pendant arrived very quickly with a postage pre paid envelope to return the watch. 😊

I am not computer literate aged 81. I contacted you for help You were wonderful talking me through each step to register etc.

The following day I fell in the garden and within seconds I was being asked if I was OK ,she called me by my name it was a good experience and very swift and professional THANK YOU