Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Man Sat Alone on the Coast
15 Mar 2026 Elderly Care

Bereavement, Illness, Poverty and the Bus That No Longer Comes: The Real Reasons Older People Become Isolated

Why are more older people feeling isolated? Discover how bereavement, ill health, poverty and reduced transport options contribute.
Lone Worker Wearing a Harness
12 Mar 2026 Lone Worker Alarms

Britain's 9 Million Hidden Lone Workers: Who They Are and Why They're at Risk

Who are Britain’s hidden lone workers? Explore the dangers faced by 9 million people working alone and what needs to change to keep them safe.
Fuel Station at Night
09 Mar 2026 Lone Worker Alarms

132% Rise in Physical Attacks: The Lone Worker Safety Crisis the UK Can't Ignore

Physical attacks on lone workers in the UK have surged by 132%. Explore the causes behind this alarming trend and why urgent action is needed.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
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SureSafeGO Watch (Grey) - Full User Guide

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SureSafeGO Watch (Grey) Quick Start Guide - 24/7 Monitored

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SureSafeGO Watch (Grey) Quick Start Guide - Family Monitored

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her first test call when she was wished a very Happy Birthday! Really professional service

Fiona Joyce
1 minute ago

Watch came quickly and was very easy to set up

Consumer
1 minute ago

I’ve been with Suresafe some time now and highly recommend them as they have added immense security to my life 🕺

Mr Alan Davies
1 day ago

Well developed product.

Timothy Myers
1 day ago

Absolutely fantastic from start to finish . John initially was brilliant. Discussed everything with my son and then myself .ordered and arrived .my daughter rang with a couple of set up questions and Andrew was so helpful. We have trialed the pendant in various scenarios and it’s brilliant. Definitely recommend this company and this product.

Mr Bradley Bradley
1 day ago

Easy to contact company and order. Next day delivery. Full instructions given. Simple to set up. Friendly staff.

Linda Elliott
1 day ago

We have been with suresafe for a couple of years now for my elderly mother. We have just renewed for another year and I can’t recommend them highly enough. Whoever I speak to is always friendly, efficient and extremely helpful. Whenever my mum’s alarm is pressed ( intentionally, to test it, or by accident) someone answers the call within seconds and they are always patient, considerate and reassuring. I can’t express how much peace of mind that kind of customer service gives to my mum and our family. So, thank you to the SureSafe team for making our lives just that bit easier, you’re all fantastic!!

Cathy Hutchin
1 day ago

Immediate call back, good advice, friendly and reassuring. A blessing in these days when it appears that as a human race, we no longer speak person to person any more, preferring electronic communication via a keyboard. Well done!

Eileen
1 day ago

Great and quick and clear details about the suresafe go

Laura Jenkins
1 day ago

Very helpful and friendly customer service

Tracie Reeh
3 days ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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