Knowledge & Resources

Excellent customer service from Daniel, he was professional, helpful and ensured all my queries were resolved swiftly. Highly recommend this company, thank you!

Today and over the last few days I received excellent customer service from Terry at suresafe. He addressed the issues I was having worked hard to address them and communicated as promised through out the process. Thankyou

We had a few issues with my Dad, Looked into personal alarms and found Suresafe, from start to finish had great communication with all questions answered,we have been using it for about a month and just for peace of mind it is worth every penny

Really happy with dad’s SureSafe alarm. It was really easy to set up and dad is happy that it doesn’t look like an old person alarm. The staff at SureSafe have been really helpful when we needed them too. Would highly recommend.

Super happy with the SureSafeGo, it has provided me and my family with a lot more peace of mind and independence for my Grandad. Wasn't too sure which product would be best for my Grandad but the customer service team were very good and helped us find the best product for him.

Excellent service. Richard Sheil was polite, patient and answered all questions. My Mum and I spent a long time asking lots of questions and we purchased the sure safe go 24/7 connect.

John was most helpful and in upgrading my brothers personal alarm from his analogue version bought two years ago to the digital device.

I wanted to get my mum a personal alarm as she is getting on in years and is a little wobbly on her feet.

I was really impressed by the efficiency of SureSafe Alarms and in particular the advisor I spoke to (John MacGugan) who was very helpful and very friendly to deal with. Thank you

Wanted personal fall and safety alarm for my elderly parents. Excellent information and assistance from the Sales Manager with speedy delivery of the product. It was easy to set up. Has worked exactly as described. This system has brought me great peace of mind which is well worth the cost.

Bought the suresafe alarm for my father in law a few months ago as he has the first stages of dementia and my mother in law and s chair bound and my father in law still liked doing small jobs in his garage unfortunately all the family have their own families and all work full times I can’t always be there for him .when we first purchased the alarm from John who put us under no pressure to buy and after he expertly explained how the whole system worked we soon realised it was what we where looking for to give the whole family massive peace of mind that in the event of him falling or needing assistance the suresafe team would leap into action in contacting us to inform us of any event that might happen including calling the emergency services if needed

This product is amazing it’s probably the best and most important purchase we have ever made

Thanks again John