Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Elderly Woman in Armchair
21 Feb 2024 Tips & Advice

Pros and Cons of Recliner Chairs for Elderly People

Thinking of buying a riser chair or reclining chair for the elderly? We discuss types of reclining chairs and the pros and cons of using them.
Elderly Couple on a Beach
19 Feb 2024 Dementia

Dementia-Friendly Holidays: UK Guide

A dementia diagnosis doesn’t always mean holidays are impossible. We offer some tips for planning dementia-friendly holidays in the UK.
Delivery Person Using Home Alarm
14 Feb 2024 Tips & Advice

Choosing the Best Home Alarm for Elderly People

We discuss some of the top elderly home alarm options and explore how home alarms can work together with other devices to keep older people safe.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
Guardian Base unit 2

SureSafe Guardian Plus (2023)

Guardian Base unit 2

SureSafe Guardian App Guide (2023)


SureSafeGO 24/7 Connect

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on

I got my alarm second hand, but your team made everything so easy. Both myself and my family now have peace of mind.

Carole Stroud
1 day ago

Your customer service is excellent. I have spoken to 3 or 4 people in the purchase, set up and testing and everyone is super helpful and friendly.

Gail Ford Hills
1 day ago

No problems at all. Very happy.

Gillian Gomez
3 days ago

Brilliant representative

Fast response


Very fast delivery of new SIM

Could not improve the service given


Jane Baker
3 days ago

Staff were informative before buying the pendant. Delivery and setup was straight forward and hassle free. The support we have received during use has been good. So far, a great experience.

A Happy Customer
4 days ago

Very helpful, efficient and when my elderly father decided he didn't want the pendant but preferred the watch, Suresafe sent me an envelope to return it with the postage already on so I didn't have the hassle of getting to the Post Office. A nice touch.

5 days ago

Perfect in every way, helpful friendly and understanding.

I found the whole process easy, and now feel my Family Member is safe and has help if required

6 days ago

Phone calls answered promptly, advice given succinctly and with patience.

Mr Green
6 days ago

Online info easy to read and understand. Easy ordering and very quick delivery. Family APP emailed very quickly and easy to install and understand. Many thanks

Heather Kelly
6 days ago

Quick, polite response to our request. Great service.

Customer (anonymous)
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Call us on 0800 112 3201
Email us Send a message