Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Elderly Man on the Floor
17 Jun 2024 Falls

The Dangers of a ‘Long Lie’ for the Elderly

Find out why a long lie is so dangerous for the elderly, how it can happen, and how it can be prevented.
Elderly People Walking
10 Jun 2024 Activities

Walk This Way: The Benefits of Walking for the Elderly

Walking offers a wide array of health benefits that make it a great choice for many seniors. We explore the advantages along with how to get started.
Swollen Feet Comparison

Managing Swollen Feet and Ankles in the Elderly

Swollen ankles and feet are common in the elderly. We describe potential causes, how to handle the issue, and when you should be seriously concerned.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
6 Family Monitored

'New' SureSafeGO Family Monitored Alarm

Guardian Base unit 2

SureSafe Guardian Plus (2023)

Guardian Base unit 2

SureSafe Guardian App Guide (2023)

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on

Daryl answer Joanna have both been excellent with helping me sort my alarm needs.

Melanie Caley
13 minutes ago

Great efficient and timely service

Mark Rolfe
6 hours ago

This purchase was an update on a previous alarmI purchased; no set up needed this time. works on an app, easy to install, set up and use.

1 day ago

Good website, clear guidance re products and services. Easy to purchase and product arrived quickly and were as described.

Easy to set up with clear instructions. Now have greater confidence Mum is okay and she feels more able to go about normal daily life.

Lee Bardsley-Taylor
2 days ago

Very easy to make a selection. Arrived next day!

Mrs Kim Tremblen
6 days ago

I rang and spoke to a gentleman called Darryl. He was very helpful and informative, so that I understood and could choose the correct device for my dad. Ordered the device, was able to set up load the app onto my mobile and all is working. Very reassuring that I know my dad can press the device and I'm able to talk to him and decide what action is required.

Mrs Sarah Medcalf
6 days ago

Sales were very helpful and answered all my questions clearly with good product knowledge.

Customer services were great when I had a query about a new strap. They tested the magnetic strap for me which confirmed it would fit a very small wrist. The original product and new strap both came next day.

1 week ago

Easy to set up and allows peace of mind

Eleanor Foster
1 week ago

Bracelet was delivered really quickly. It needed to be assembled and some instructions would have been very useful. Thank goodness my partner worked it out as I was clueless!

Mrs Smith
1 week ago

Excellent service, your helpline was very helpful.

Beryl Wolstenholme
2 weeks ago
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