Knowledge & Resources

Very informative and helpful ,excellent product and very prompt delivery. Good communication at all times.

Great customer service from Andrew, Helen and Miriam to promptly handle queries and amend payment options with friendly efficiency and professional courtesy - this is the first time requiring their services for an elderly parent and am very grateful and impressed! Many thanks to all :-)

The man who helped me sorry i forgot his name Terry i think went above and beyond to get me up and running . Really helpful and patient .

We’ve been using the SureSafe pendant for a week and it works perfectly. So far no events but we have “practiced.” This device gives me the assurance that if my husband needs me when I’m in the garden, or even at the nearby grocery store, he can contact me now that he cannot use a cell phone.

The customer service set up help was perfect. Leon was clear, friendly and got the job done.

Very helpful and patient. Answered all my questions and made the process a breeze.

Excellent service and product

Very helpful over problems of mobile signal here by suggesting a different type of alarm.

Ordering was straight forward I ordered an alarm watch for my mother. I spoke to one of customer services lady who was super helpful, patient, friendly to set up the new user info, tested the alarm with mum and spoke to another lovely chap - so far so very good!

Staff extremely helpful and considerate, which for these days is rare, my 80th birthday this year so I remember the old days of politeness.