Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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20 Mar 2023 Tips & Advice

Depression & Anxiety in the Elderly: Signs, Symptoms & Causes

Depression and anxiety in the elderly can have different signs and symptoms to look out for. Find out more in this guide.
The Symptoms After Effects of Seizures
05 Mar 2023 Tips & Advice

The Symptoms & After Effects of Seizures

Learn to recognise the warning signs for a seizure, what the effects are and what to do about it.
Early Arthritis Symptoms and Effects
05 Mar 2023 Tips & Advice

Early Arthritis – Symptoms and Effects

Learn to recognise the warning signs for early onset arthritis, what the effects are and what to do about it.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides

SureSafeGO 24/7 Connect

SSGO Plus watch faces1

SureSafeGO Plus User Guide

Guardian Base unit 2

SureSafe Guardian - User Guide

Take a look at our FAQ's

Here find our FAQ's covering the features and functionalities along with troubleshooting to help answer any questions.

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on

Excellent customer service from Daniel, he was professional, helpful and ensured all my queries were resolved swiftly. Highly recommend this company, thank you!

1 week ago

Today and over the last few days I received excellent customer service from Terry at suresafe. He addressed the issues I was having worked hard to address them and communicated as promised through out the process. Thankyou

2 weeks ago

We had a few issues with my Dad, Looked into personal alarms and found Suresafe, from start to finish had great communication with all questions answered,we have been using it for about a month and just for peace of mind it is worth every penny

2 weeks ago

Really happy with dad’s SureSafe alarm. It was really easy to set up and dad is happy that it doesn’t look like an old person alarm. The staff at SureSafe have been really helpful when we needed them too. Would highly recommend.

2 weeks ago

Super happy with the SureSafeGo, it has provided me and my family with a lot more peace of mind and independence for my Grandad. Wasn't too sure which product would be best for my Grandad but the customer service team were very good and helped us find the best product for him.

Thomas Jones
3 weeks ago

Excellent service. Richard Sheil was polite, patient and answered all questions. My Mum and I spent a long time asking lots of questions and we purchased the sure safe go 24/7 connect.

Louisa Houghton
1 month ago

John was most helpful and in upgrading my brothers personal alarm from his analogue version bought two years ago to the digital device.

1 month ago

I wanted to get my mum a personal alarm as she is getting on in years and is a little wobbly on her feet.

I was really impressed by the efficiency of SureSafe Alarms and in particular the advisor I spoke to (John MacGugan) who was very helpful and very friendly to deal with. Thank you

Howard Davies
1 month ago

Wanted personal fall and safety alarm for my elderly parents. Excellent information and assistance from the Sales Manager with speedy delivery of the product. It was easy to set up. Has worked exactly as described. This system has brought me great peace of mind which is well worth the cost.

1 month ago

Bought the suresafe alarm for my father in law a few months ago as he has the first stages of dementia and my mother in law and s chair bound and my father in law still liked doing small jobs in his garage unfortunately all the family have their own families and all work full times I can’t always be there for him .when we first purchased the alarm from John who put us under no pressure to buy and after he expertly explained how the whole system worked we soon realised it was what we where looking for to give the whole family massive peace of mind that in the event of him falling or needing assistance the suresafe team would leap into action in contacting us to inform us of any event that might happen including calling the emergency services if needed

This product is amazing it’s probably the best and most important purchase we have ever made

Thanks again John

1 month ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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SureSafe is the leading provider of personal alarms within the UK.

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SureSafe is the leading provider of personal alarms within the UK.

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