Knowledge & Resources

As I have stated previously the 2 members of your staff Daryl and Terry were fantastic they answered all my questions and nothing was too much trouble for them . I felt as though as was asking so much of them but the talked me through everything and never made me feel as if I was being a pain Cannot praise your staff and company high enough. Thank you for all your help.The actual pendant is fantastic lightweight and comfortable to wear.

Very satisfactory indeed, easy and clear how to order, all queries I had were answered swiftly and I am confident I the service that is being provided for my Mum.

The service I’ve had so far while sorting out this fall alert device for my Dad has been excellent. Helpful staff who answer the phone quickly, and sorted out my issue immediately. I’m really reassured by this and while I hope dad never needs to make an emergency call for real, I’m sure that he’ll be helped quickly if that ever happens.

Arrived in good time easy to set up.

Great service very helpful customer service team and the GPS tracker works really well.

Really quick and efficient service. Questions answers straight away and kept up to date on order. Mum's started using the watch now and it's definitely going to be peace of mind for us all.

I found sursafe to be very helpful explained everything to me and helped me to make my purchase. Nothing was to much trouble to them .They helped me make my purchase and set up my alarm.Highly recommend this company. Not being computer literate they patiently walked !me through each step.When I received my alarm the help I got was unbelievable return phone calls, and explanations of how everything works.Thank you.

Very prompt action

Great service easy to arrange for my mum who has had a couple of falls at home . It really gives my family piece of mind that someone is always monitoring her . The pendant arrived the next day and was ready to go .

Simple straightforward and professional help and advice every time. This alarm gives us peace of mind while our loved one maintains their independence. Many thanks