Knowledge & Resources

Very reliable service. Everything was clearly explained on the website. Deliver was quick and set up was easy. It’s definitely given my mum peace of mind to know if she falls, we will be quickly alerted. Battery life could be better though.

Daryl was exceptional. Where other companies failed, he stepped up to the plate. Everything was super easy, and my Father-in-Law had his alarm delivered, set up and working within 2 days, no fuss, no drama. I am now buying one for my mum as it was so easy. Thanks SureSafe and Daryl!

This device can be monitored by family & can speak through the device!!!

The customer service was very helpful

Easy set up. Excellent experience

I was sceptical on the product I was going to receive and the aftercare service. All I can say is that this company superseded all my expectations. Emails with clear instructions received within minutes and regret not going with this company sooner. A big shoutout to Yvonne, there should be more people like her in customer service .

The SureSafe system was easy to set up on our pc, and it has been fully tested for an emergency "fall". In addition to the emergency help, the watch also broadcasts when medication is needed three times a day, which is a great help.

This was a simple product to order. It arrived promptly, was charged and set up was straightforward. The alarm is providing both mum, the wearer and my sister with another level of reassurance, knowing that there is always someone on hand to help in an emergency as we can’t always be with her.

good service, quick reply, helpful and good advice

Great product. Great customer service. All my dealings with this company have been very positive. I recently ordered an extra charge cable and it was delivered the next day which was super efficient.