Ged Customer Service

24/7 Emergency Monitoring Systems for the Elderly

Our 24/7 elderly monitoring option means that there'll always be someone on hand any time of the day or night, to connect you to a loved one or the help you might need.
Order Now
Suresafe icons illustrations 1 02 1 transparent

Get 24/7 monitoring with fall detection for your loved one from as little as 48p a day!

24/7 Alarm Monitoring for the elderly

24/7 alarm monitoring for the elderly is where your personal alarm is connected to SureSafe’s 24/7 Response Centre. When you push the button on your pendant or wristband, your alarm call will be connected to one of our Response Centre Operators. We are here day and night, every day of the year, to get you or your loved one the help that you need. Our 24/7 service offers you the highest level of safety available, and gives your loved ones the peace of mind that help is always on hand when needed. You are never alone when you are connected to SureSafe 24/7 fall monitoring service.

Buy A 24/7 Monitoring Alarm Now

SureSafe Woman Gardening Illustration

You can leave an elderly person with a mobile phone or landline to get help if they have an accident or feel unwell. But is it dependable? If your loved one has a fall, they might not be able to reach a landline. Mobile phones can run out of battery, not to mention you would have to carry it around with you everywhere you go. Not just inconvenient, it is not even possible when you consider that you cannot take it in the shower with you – the highest risk place for a fall. So what is the solution?

The way to make your loved one feel safe and give you peace of mind is to invest in an emergency monitoring system for the elderly. This can be in the form of a 24/7 monitoring pendant or wristband. The elderly personal monitor can either connect to a base unit which you plug into the mains supply and telephone socket, or it can be fully mobile and can be worn anywhere you go. With the latter, there is no base unit or landline needed. Both our in-home and ‘Go Anywhere’ alarms come with access to SureSafe’s industry leading 24/7 monitoring service.

Our Most Popular Fall Alarms

Products 2up Square Trans 1

SureSafeGO

Your Alarm. Your Way. Be safe anywhere. Available in watch or pendant format with 24/7 or family monitoring. Plus fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
£179.95
View Details
Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
£195.00
View Details
Fall Alert 640px

Fall Alert

Neck worn personal alarm that can detect a fall and call for help.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Neckworn icon Discreet and Lightweight
£195.00
View Details

How a 24/7 emergency monitoring system for the elderly works

The pendant or wristband is comfortable to wear, and the call button is easy to locate. When you press the button, a call goes through to our response centre. An operator will then talk to you and take the appropriate action - they will get you the help you need. This can be calling the emergency services, contacted family and friends, or both.

SureSafe Senior Man Sitting on Hand Illustration

Why the 24/7 alarm is the ideal elderly personal monitor

People over the age of sixty-five have a much higher risk of falling than someone younger. These falls can lead to fractures and breaks.

A person who has had a fall will not only suffer from the distress and pain of falling, but it could lead to the loss of their independence. In some cases, a fall can result in death.

If a person does have a fall, it is vital to get them help as quickly as possible. Minutes matter.

If an elderly person is unable to summon help, they could be lying in a painful and awkward position. After a few hours they could begin to dehydrate or on a cold floor, suffer from hypothermia.

A person wearing a 24/7 emergency monitoring system for the elderly can get help without having to try and get on their feet to get to a phone. A gentle push of the call button will activate a fast response. Getting help fast will reduce the risk of further suffering. This gives you or your loved one the best chance of a full and speedy recovery.

What do most people buy?

Products 2up Square Trans 1

SureSafeGO

Your Alarm. Your Way. Be safe anywhere. Available in watch or pendant format with 24/7 or family monitoring. Plus fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £179.95
Buy Product

Get a 24/7 Fall Monitoring System for Extra Protection

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls, as well as having an SOS button, and will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling, and get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

Choosing the best personal alarm

Why you can trust SureSafe for 24/7 monitoring

You can rest assured that you are in safe hands with SureSafe. We have the expertise and experience to help you live independently. SureSafe are leaders in the industry when it comes to keeping people safe. Our two UK based response centres currently do that for over 170,000 people. What’s more, they are both TSA accredited and certified to the Quality Standards Framework – the highest level of accreditation available.

What are the benefits of 24/7 elderly personal monitoring systems?

  • 24/7 protection
  • No need to rely on family and friends
  • Gives peace of mind
  • Enables the wearer to summon help quickly
  • Talk to a trained SureSafe operator to get the help you need
  • Upgrade to fall monitoring system available

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls and has an SOS button. It will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling and can get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

A SureSafe emergency monitoring system for the elderly takes less than a minute to set up. Feel safe yourself or help a loved one to feel safe. Order a SureSafeGo with 24/7 monitor today.

‘Minutes matter when it comes to getting the help you need. We were delighted to receive a call from the son of one of our customers who let us know that his mum was recovering well after recently suffering a stroke. The ambulance service said that because mum had medical attention within minutes of pressing her pendant she would be home soon, and make a full recovery’
Rosie Response Centre Operator

View our full product range

Shop Personal Alarms
Five Stars icon

What our customers think of our fall alarms

Fall alarms can make a real difference to our customers and their families, but don't just take our word for it read our reviews to see for yourself...

Purchased sure safe watch and it was delivered quick and was easy set up. Feeling reassured that it would help raise an alarm to others if required.

Andrew B
2 days ago

Really great experience with this company from the first enquiry more than a year ago right through to a recent glitch. Great product that offers peace of mind and old fashioned human customer service. Special thanks to Yvonne.

L Taylor
3 days ago

We had an issue with my father-in-law‘s emergency pendant and it was resolved quickly and efficiently. I would not hesitate to recommend the services of this company. The customer aftersales support is excellent - Thank you Yvonne.

David
4 days ago

Very good product and service and good reminders to top up credit so a very good all round buy

Melanie Shuker
5 days ago

Really efficient service. Invaluable comfort and peace of mind for the family

Ian Marshall
5 days ago

All very simple to set up and great customer contact.

K Byers
5 days ago

Efficient, as always.

Excellent communication.

Very reassuring service.

Becky
6 days ago

We had an issue with my father-in-law‘s emergency pendant and it was resolved quickly and efficiently. I would not hesitate clearly recommend the services of this company. The customer aftersales support is excellent - Thank you Yvonne.

David
1 week ago

I live alone with my dog Claude and peawee my cat both 18months old and now if I do happen to trip over them when they are playing zoomies I can just press my alarm and know I won't have to wait hours to get help if I need it 24hrs a day.

Linda
1 week ago

Product arrived next day. I'd ordered the wrong thing, SureSafe helped me out immediately, and again when I needed a bit more help. Perfect - thank you!!

Mick T
1 week ago

Frequently Asked Questions

Have a question? Take a look at some of the common questions that people have before buying a SureSafe alarm:

Don’t worry, we have you covered. When an alarm is triggered and we cannot speak to you through your talking pendant or the base unit, we will try to contact you on your home phone and landline. If you do not answer we will ask one of your family and friends nominated contacts to check on you. If no family and friends are available, we will contact the emergency services and ask them to check on you instead. With SureSafe, no alarm call goes unanswered.

We have a wide range of personal alarms that let you connect straight to a trained Response Centre Operator at one of our Monitoring Centres. Our monitored alarms are designed with you and your loved one in mind. That is why they are easy to set up, user-friendly and simple to operate, and have affordable monitoring fees.

That’s why you never have to worry if you trigger the alarm but can’t talk, the call still goes through and is treated as an SOS call. Whether you speak or not, a personal alarm for the elderly will send an alert to your contacts, or a SureSafe operator (with 24/7 monitoring).

This means you will get help when you need it. You might have suffered a fall and you are unconscious, or you have had a stroke or a heart attack. In these cases, minutes matter, and our call operators are trained to take the most appropriate action, quickly.

If your call goes through to a nominated family contact, they will know that if you can’t speak you may need medical attention. They can phone the emergency services while they are on their way to your home. This system means there is no delay in getting the help you need.

Wearing your personal alarm for elderly as a pendant or on your wrist makes it easy to press the SOS button. With just one touch a SureSafe alert will be set in motion.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 061 4501
Email
Email us Send a message