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24/7 Emergency Monitoring Systems for the Elderly

Our 24/7 elderly monitoring option means that there'll always be someone on hand any time of the day or night, to connect you to a loved one or the help you might need.
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Get 24/7 monitoring with fall detection for your loved one from as little as 48p a day!

24/7 Alarm Monitoring for the elderly

24/7 alarm monitoring for the elderly is where your personal alarm is connected to SureSafe’s 24/7 Response Centre. When you push the button on your pendant or wristband, your alarm call will be connected to one of our Response Centre Operators. We are here day and night, every day of the year, to get you or your loved one the help that you need. Our 24/7 service offers you the highest level of safety available, and gives your loved ones the peace of mind that help is always on hand when needed. You are never alone when you are connected to SureSafe 24/7 fall monitoring service.

Buy A 24/7 Monitoring Alarm Now

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You can leave an elderly person with a mobile phone or landline to get help if they have an accident or feel unwell. But is it dependable? If your loved one has a fall, they might not be able to reach a landline. Mobile phones can run out of battery, not to mention you would have to carry it around with you everywhere you go. Not just inconvenient, it is not even possible when you consider that you cannot take it in the shower with you – the highest risk place for a fall. So what is the solution?

The way to make your loved one feel safe and give you peace of mind is to invest in an emergency monitoring system for the elderly. This can be in the form of a 24/7 monitoring pendant or wristband. The elderly personal monitor can either connect to a base unit which you plug into the mains supply and telephone socket, or it can be fully mobile and can be worn anywhere you go. With the latter, there is no base unit or landline needed. Both our in-home and ‘Go Anywhere’ alarms come with access to SureSafe’s industry leading 24/7 monitoring service.

Our Most Popular Fall Alarms

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SureSafeGO

Your Alarm. Your Way. Be safe anywhere. Available in watch or pendant format with 24/7 or family monitoring. Plus fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
£179.95
View Details
Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
£195.00
View Details
Fall Alert 640px

Fall Alert

Neck worn personal alarm that can detect a fall and call for help.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Neckworn icon Discreet and Lightweight
£195.00
View Details

How a 24/7 emergency monitoring system for the elderly works

The pendant or wristband is comfortable to wear, and the call button is easy to locate. When you press the button, a call goes through to our response centre. An operator will then talk to you and take the appropriate action - they will get you the help you need. This can be calling the emergency services, contacted family and friends, or both.

SureSafe Senior Man Sitting on Hand Illustration

Why the 24/7 alarm is the ideal elderly personal monitor

People over the age of sixty-five have a much higher risk of falling than someone younger. These falls can lead to fractures and breaks.

A person who has had a fall will not only suffer from the distress and pain of falling, but it could lead to the loss of their independence. In some cases, a fall can result in death.

If a person does have a fall, it is vital to get them help as quickly as possible. Minutes matter.

If an elderly person is unable to summon help, they could be lying in a painful and awkward position. After a few hours they could begin to dehydrate or on a cold floor, suffer from hypothermia.

A person wearing a 24/7 emergency monitoring system for the elderly can get help without having to try and get on their feet to get to a phone. A gentle push of the call button will activate a fast response. Getting help fast will reduce the risk of further suffering. This gives you or your loved one the best chance of a full and speedy recovery.

What do most people buy?

Products 2up Square Trans 1

SureSafeGO

Your Alarm. Your Way. Be safe anywhere. Available in watch or pendant format with 24/7 or family monitoring. Plus fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £179.95
Buy Product

Get a 24/7 Fall Monitoring System for Extra Protection

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls, as well as having an SOS button, and will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling, and get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

Choosing the best personal alarm

Why you can trust SureSafe for 24/7 monitoring

You can rest assured that you are in safe hands with SureSafe. We have the expertise and experience to help you live independently. SureSafe are leaders in the industry when it comes to keeping people safe. Our two UK based response centres currently do that for over 170,000 people. What’s more, they are both TSA accredited and certified to the Quality Standards Framework – the highest level of accreditation available.

What are the benefits of 24/7 elderly personal monitoring systems?

  • 24/7 protection
  • No need to rely on family and friends
  • Gives peace of mind
  • Enables the wearer to summon help quickly
  • Talk to a trained SureSafe operator to get the help you need
  • Upgrade to fall monitoring system available

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls and has an SOS button. It will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling and can get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

A SureSafe emergency monitoring system for the elderly takes less than a minute to set up. Feel safe yourself or help a loved one to feel safe. Order a SureSafeGo with 24/7 monitor today.

‘Minutes matter when it comes to getting the help you need. We were delighted to receive a call from the son of one of our customers who let us know that his mum was recovering well after recently suffering a stroke. The ambulance service said that because mum had medical attention within minutes of pressing her pendant she would be home soon, and make a full recovery’
Rosie Response Centre Operator

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What our customers think of our fall alarms

Fall alarms can make a real difference to our customers and their families, but don't just take our word for it read our reviews to see for yourself...

After a number of years the original pendant alarm developed fault with interactive communication - alarm still activated when tested and firm aware but unable to speak with wearer through the device so contacted the emergency contacts. Staff tried to resolve this with new SIM card and by talking through a reboot but when this was not successful the pendant required replacement with newer model. Firm are easy to contact, all staff dealt with were really helpful and friendly. Very speedy response and very happy customer.

Duncan Ager
9 hours ago

Very helpfull chap and ordered quickly and seemless service

Nigel Crouch
9 hours ago

Spoke to Daryl who was very helpful and patient. only ordered alarm today so cannot give a review of it as yet but service so far was great.

Ashy
22 hours ago

I received an advisory email that warned me my credit was about to expire and the link to renewal was easy to follow. Once renewed, I received an email to ask if the alarm was now working and was everything OK. Nice to feel that customers are given that extra bit of thought.

Julia Mackay
1 day ago

I ordered a year subscription online but because the previous one had lapsed there was a problem finding the SIM. Even though it was Saturday your person got in touch and the issue was sorted quickly with a new SIM being sent and the subscription transferred over. My mum is safe again! Fabulous service, thank you.

Carol Clark
3 days ago

Helpful, straightforward and reasonably priced

Chris Martin
6 days ago

Very knowledgeable and professional advice on the technical issues, forthcoming digital upgrade etc.

Very quick delivery and rapid response when testing the new installed equipment.

Very reassuring for us and our 91 year old mother .... thank you

Stuart Hockley
1 week ago

As a long-term customer having to make contact regarding a pendant that would no longer work the staff were extremely helpful in trying to troubleshoot and when we came to the conclusion that a new pendant was required they helped me to select the best one for my needs. Since the purchase and set-up they have been concerned and helpful in ensuring the pendant is doing its job. I appreciate all the help I have received.

Michele Stanley
1 week ago

Very prompt and efficient

Gillian
1 week ago

Really pleased with everything about this company and the alarm we purchased for my mother after having a few falls. The alarm arrived the next day with full comprehensive, easy to set up instructions. Their website is quick and easy to use and their communication throughout the process was excellent. We had originally ordered the watch option but the strap was a bit tight so opted for the pendant type. They sent this out the following day with free returns packaging for the watch alarm. This was all sorted by a quick simple phone call with a helpful, kind and knowledgeable guy who processed the order/returns with no quibble. My mother and the family are now happy that if she falls again, the company would be there to help and deal with the emergency services and contact us, leaving her feeling more secure in her own home. Would absolutely recommend using this company.

Gordon Ranachan
1 week ago

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Frequently Asked Questions

Have a question? Take a look at some of the common questions that people have before buying a SureSafe alarm:

Don’t worry, we have you covered. When an alarm is triggered and we cannot speak to you through your talking pendant or the base unit, we will try to contact you on your home phone and landline. If you do not answer we will ask one of your family and friends nominated contacts to check on you. If no family and friends are available, we will contact the emergency services and ask them to check on you instead. With SureSafe, no alarm call goes unanswered.

We have a wide range of personal alarms that let you connect straight to a trained Response Centre Operator at one of our Monitoring Centres. Our monitored alarms are designed with you and your loved one in mind. That is why they are easy to set up, user-friendly and simple to operate, and have affordable monitoring fees.

That’s why you never have to worry if you trigger the alarm but can’t talk, the call still goes through and is treated as an SOS call. Whether you speak or not, a personal alarm for the elderly will send an alert to your contacts, or a SureSafe operator (with 24/7 monitoring).

This means you will get help when you need it. You might have suffered a fall and you are unconscious, or you have had a stroke or a heart attack. In these cases, minutes matter, and our call operators are trained to take the most appropriate action, quickly.

If your call goes through to a nominated family contact, they will know that if you can’t speak you may need medical attention. They can phone the emergency services while they are on their way to your home. This system means there is no delay in getting the help you need.

Wearing your personal alarm for elderly as a pendant or on your wrist makes it easy to press the SOS button. With just one touch a SureSafe alert will be set in motion.

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