SureSafe Dementia Tracker

  • 299105 lock icon Non Removable Bracelet
  • At home or on the go Fully Mobile
  • Map GPS icon GPS Tracking
299105 lock icon Non Removable Bracelet
Tamper-proof lockable strap that can only be removed by carers when needed
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Peace of mind wherever you are
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Friends and Family App Friends & Family App
Allows loved ones to provide coordinated care together, as well as additional features included

GPS Tracking Watch & Safety Alarm

Key Info

Suitable for Alzheimer and other Dementia patients


299105 lock icon Non Removable Bracelet
Around The Clock Monitoring 24/7 or Family Monitoring Option
Fall icon Automatic Fall Detection
Map GPS icon GPS Tracking
Map GPS icon Staying Safe When Out and About
Geofence icon Geo-Fence
Home icon Home Beacon for Accurate Location
GPS Find me icon ‘Find Me’ Function
Battery icon 4-6 Day Battery Life
Friends and Family App Friends & Family App
Friends and Family App Family & Friends Chat Feature
Ringing Telephone Icon Digital Speech Quality
One touch icon One-touch Personal Alarm

Available with either 24/7 monitoring or family monitoring the Dementia Tracker from SureSafe is a GPS watch for Alzheimers patients and those suffering from other forms of dementia and is designed to help them maintain independent living – safer, and for longer.

The alarm itself is easy to use, with simplicity being an important consideration for people with Alzheimer's and other types of dementia. It has been designed to offer enhanced security and to give you additional peace of mind.

Different to traditional personal alarms, the SureSafe tracker for Dementia patients has a host of features that have been specifically designed to address the concerns that carers often have about a loved one with dementia. Concerns such as ‘what happens if my loved one wanders, and I cannot find them?’ and ‘what if my loved one takes the alarm off and forgets to put it back on?’

Non Removable Tracking Bracelet – a tamper-proof strap that can only be removed by a carer. Never worry about your loved one taking off the alarm and forgetting to put it back on!

Fully Mobile – the alarm can be used anywhere. At home, in the garden, and on the go!

GPS Tracking – know where your loved one is at all times with accurate location tracking .

Find Me Function – concerned about wandering? Request your loved ones up-to-date location at the touch of a button.

Geo-Fence Alerts – get alerts to your mobile if your loved one wanders too far from home (alerts are received on the friends and family app and do not get sent to the response centre on the 24/7 option).

Fall Detection – wristband can detect most falls, without your loved one needing to remember to push the button. Fall detection disclaimer.

Talk Through Watch – put your loved one’s mind at rest by talking to them directly through the watch when they use the SOS button.

Home Beacon – know if your loved one is at home at a glance.

Medication Reminders – set up to 3 medication reminders per day.

With our 24/7 monitoring option your loved one’s Dementia Tracker is connected to our trained team of operators who are on hand to provide assistance, any time of the day or night. 24/7 monitoring offers the highest level of protection for your loved one, and there is a monthly fee for the service.

We also offer a family monitoring option. Here, the alarm is pre-programmed to dial through up to 3 different family members to call for help. The alarm is too smart to be fooled by a voicemail. With family monitoring, you need to be confident that you have people who will be available most of the time to respond to calls for help. The family monitored option has a monthly subscription that pays for the costs associated with using the mobile phone SIM card that is inside the tracking device.


SOS Button – one-touch SOS button for calling for help. 

Shower Proof – water resistant for use in the shower, the highest risk place for a fall. 

Up to 6 Days Battery Life - up to 6 times longer than the Apple watch. Remove the watch using the key and charge when you are visiting your loved one.

A major differentiator to many of the other gadgets and trackers for people with dementia is the inclusion of an accompanying ‘family & friends’ App. The App allows for ‘truly connected care’, giving important insights into your loved one’s location, activity, and important dementia tracking device-related information. We think this helps make our device the best GPS watch for dementia patients.


On-Demand Location - up to date info available at any time.

Location History – see the last 8 locations your loved one has been.

Activity Log/Event History - review tracking device activity, listing alerts, alarms, updates and more.

Watch Status - up to date watch connection and watch signal quality information.

Battery Status - see battery status in real time so it never runs out of power.

Chat Feature - secure in-app family chat feature to allow better connected care.

In App Alerts - get alerts in the app for things like low battery.

NOTE: Care should be taken to ensure that any deprivation of liberty safeguards are considered when using this strap. 

Josuresafe 1

Choose 24/7 or family monitoring

The Dementia Tracker from SureSafe comes with 2 different options for who the alarm calls when activated.

Our 24/7 monitoring option links your loved one’s Dementia Tracker is connected to our trained team of operators who are on hand to assist, any time of the day or night. After speaking with your loved one and assessing the situation, the operator might call a family member, the emergency services or just provide a bit of advice.

The family monitoring option connects your loved one with up to 3 loved ones. These can be relatives, friends, neighbours or professional carers.

Family & Friends App

Our family and friends app allows loved ones to provide truly connected care. Up to 3 family members can get access to our App, irrespective of whether you choose the 24/7 or family monitored version of the Dementia Tracker. The App gives additional important information about the alarm, allows you to set additional safety alerts, and also includes a secure in-App chat feature. Thanks to the geo-fence functionality it can perform as a wandering alarm for dementia sufferers.

You can see more of the features below.

When you choose the SureSafe Dementia Tracker alarm
What's in the box?
  • Dementia Tracker Alarm
  • Lockable Wrist Strap + 2 Keys
  • Charging Cable
  • Charging Plug
  • Instruction Manual
  • Peace Of Mind!
Sure Safe Daniel Westhead 13
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: 12 Month Limited Warranty
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Full Digital Fully Digital
  • Map GPS icon Staying Safe When Out and About

SureSafe Personal Alarm Reviews

Questions answered & any teething problems resolved. Very helpful & understanding staff.

Just acquired alarm & seems to be working well.

Good idea to note SureSafe emergency number

incase of weak signal.

Also, need to ask about fall detection, whether this can be tested & what is the best setting for my particular situation.

Feel relieved & more safe as I spend a lot of time alone. Wearing the alarm on the wrist is more convenient that having a mobile phone to hand should an emergency arise with little or no alert time. The family & friends app is optional that I prefer ie you can still use the alarm & get help without having this feature. Thank you SureSafe for proving peace of mind.

Stephanie Gould
1 day ago

Excellent customer care from Daniel. Have purchased 3 alarms from Suresafe now, all with Daniel's help. Explains everything easily and always happy to help.

3 days ago

In the beginning I had a problem with the watch being uncomfortable. They immediately changed it to a pendant and I am now very pleased. The lady on the phone was so helpful and very pleasant. The pendant arrived very quickly with a postage pre paid envelope to return the watch. 😊

3 days ago

I am not computer literate aged 81. I contacted you for help You were wonderful talking me through each step to register etc.

The following day I fell in the garden and within seconds I was being asked if I was OK ,she called me by my name it was a good experience and very swift and professional THANK YOU

Wendy Scott
4 days ago

Cost effective with fast delivery, simple to set up and use - watch device is not complicated so does not need a lot of thought by the older person to understand and use.

Matt A
4 days ago

Really prompt and appropriate responses. I thoroughly recommend this company and would use them again.

Eileen Goodall
5 days ago

Had a problem with connecting a new carer so emailed for assistance. Problem was solved within 10 minutes of my email. Great service.

1 week ago

So easy to order online with delivery in 24 hours. Just a short form to fill in with personal and medical details for the call system. Pleased to see that it was sent out in pdf as well as windows format.

Eammon Gray
1 week ago

I researched many alarms on then website and Suresafe is the best safe alarm for me as I had a few falls outside and needed help. I am very happy that it covers inside and outside in the uk. I can now feel safe to visit my family and friends who live many miles away from me.

I changed the black wristband for the silver one as it is easy for me to open and close with arthritis of my fingers when I need to charge it.

Stephanie Murray
1 week ago

Ordered a pendant alarm for my father in Law, it arrived quickly, setup was straight forward, only issue was that he kept setting it off when he sat back to relax and fold his arm. Called through to get it returned, purchased a Watch alarm version, arrived next day, setup again very simple, all good and we are all comfortable that we now have a layer of protection in case he falls or has problems, so much so that two days later I purchased another for my Mother.

Steevan Whittam
2 weeks ago

Frequently Asked Questions

How do I set up the SureSafe Dementia Tracker

Setting up your dementia tracker is very easy to do.

If you have selected the 24/7 monitored version then the tracker is ready to use straight out of the box. All you need to do is send us the required user information that will have been requested after purchase, set up the direct debit, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.

If you have selected the family monitored version then you log in to your account, choose your SIM card subscription plan, add nominated contact phone numbers, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.

You can send App invites to loved ones via your user area in the admin panel.

Should I choose 24/7 or family monitoring?

If you are confident that your designated contact/s will respond immediately at anytime of the day or night then a personal alarm that contacts family will work for you. For a guaranteed immediate response and ultimate peace of mind we'd suggest 24/7 monitoring.

Is the tracker bracelet easy to remove?

The tracker / watch has a secure and tamper-proof lockable strap. The strap is designed so that it is non removable without a key.

Carers can quickly and easily remove the tracker with the key, but can feel confident that their loved one will always have their tracker on them when needed.

Can I view where my loved one / the patient is 24 hours a day?

Yes – the App home screen has a map that shows you the location of the tracker. It has a refresh button that allows you to request an updated location at any time. We call this our ‘find me’ function.

Will I get notified if the person wearing the alarm wanders?

The tracker has a wandering alarm function that you set up using ‘safe-zones’, also known as geofences. To set up a wander alarm simply set up a ‘safe-zone’ around the user's home and if they leave that safe-zone then you will receive an alert directly to your phone. This is all managed quickly and easily in your online account.

Can the tracker be worn in the shower?

Yes – the tracker can be worn in the shower. The bathroom is the highest risk place for a fall, so wearing the tracker in the shower is highly recommended. The tracker has an IP67 water-resistance rating.

Does the SureSafe Dementia Tracker work anywhere

Yes – the tracking device will work anywhere that there is a mobile phone signal and a GPS signal. This is approximately 98% of the UK.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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