




SureSafe Dementia Tracker
Non Removable Bracelet
Fully Mobile
GPS Tracking
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Non Removable Bracelet
- Tamper-proof lockable strap that can only be removed by carers when needed
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Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Friends & Family App
- Allows loved ones to provide coordinated care together, as well as additional features included
GPS Tracking Watch & Safety Alarm

Choose 24/7 or family monitoring
The Dementia Tracker from SureSafe comes with 2 different options for who the alarm calls when activated.
Our 24/7 monitoring option links your loved one’s Dementia Tracker is connected to our trained team of operators who are on hand to assist, any time of the day or night. After speaking with your loved one and assessing the situation, the operator might call a family member, the emergency services or just provide a bit of advice.
The family monitoring option connects your loved one with up to 3 loved ones. These can be relatives, friends, neighbours or professional carers.
Family & Friends App
Our family and friends app allows loved ones to provide truly connected care. Up to 3 family members can get access to our App, irrespective of whether you choose the 24/7 or family monitored version of the Dementia Tracker. The App gives additional important information about the alarm, allows you to set additional safety alerts, and also includes a secure in-App chat feature. Thanks to the geo-fence functionality it can perform as a wandering alarm for dementia patients.
You can see more of the features below.





- Dementia Tracker Alarm
- Lockable Wrist Strap + 2 Keys
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!

- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
SureSafe Personal Alarm Reviews
So simple. Great service
No delay answering phone. Customer service good plus fast delivery of order. Very satisfied with watch.
Very good service. Having my alarm helps me to feel safe and my family are happy knowing I can contact them quickly if I need help.
I initially requested a call back, because I wasn't sure about something. The call back was prompt, questions answered and the watch was ordered at that point. Following set up, had a query, which was promptly answered and resolved. All works great, easy to organise everything with the online account. The App is a quick and efficient way to monitor at a glance the battery charge and device location. Would highly recommend the product.
Good website to follow. Had a helpful callback to ask some questions. Latest technology to work anywhere in uk not just at home. The App works brilliantly- even a text to say battery needs charging! Family can follow where we are. Great design. Delivered next day. Highly recommended!
Suresafe were very helpful & speedy with the delivery of my mums pendant. So far it has worked really well & any questions we had were dealt with promptly & in a very friendly professional way.
Lots of helpful advice from staff. Operated as expected. Feeling safer now.
I cannot fault the service from the advice received regarding product selection through to the after support regarding use of the app. The professionalism of the staff manning the call centre is outstanding.
The alarm arrived quickly and was easy to set up. The instructions were clear. The call handlers are kind and patient and Mum is delighted with the system.
I ordered a pendant by mistake instead of a watch and I swapped it. No problem and delivered really fast.
Frequently Asked Questions
- How do I set up the SureSafe Dementia Tracker?
Setting up your dementia tracker is very easy to do.
If you have selected the 24/7 monitored version then the tracker is ready to use straight out of the box. All you need to do is send us the required user information that will have been requested after purchase, set up the direct debit, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
If you have selected the family monitored version then you log in to your account, choose your SIM card subscription plan, add nominated contact phone numbers, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
You can send App invites to loved ones via your user area in the admin panel.
- Should I choose 24/7 or family monitoring?
If you are confident that your designated contact/s will respond immediately at anytime of the day or night then a personal alarm that contacts family will work for you. For a guaranteed immediate response and ultimate peace of mind we'd suggest 24/7 monitoring.
- Is the tracker bracelet easy to remove?
The tracker / watch has a secure and tamper-proof lockable strap. The strap is designed so that it is non removable without a key.
Carers can quickly and easily remove the tracker with the key, but can feel confident that their loved one will always have their tracker on them when needed.
- Can I view where my loved one / the patient is 24 hours a day?
Yes – the App home screen has a map that shows you the location of the tracker. It has a refresh button that allows you to request an updated location at any time. We call this our ‘find me’ function.
- Will I get notified if the person wearing the alarm wanders?
The tracker has a wandering alarm function that you set up using ‘safe-zones’, also known as geofences. To set up a wander alarm simply set up a ‘safe-zone’ around the user's home and if they leave that safe-zone then you will receive an alert directly to your phone. This is all managed quickly and easily in your online account.
- Can the tracker be worn in the shower?
Yes – the tracker can be worn in the shower. The bathroom is the highest risk place for a fall, so wearing the tracker in the shower is highly recommended. The tracker has an IP67 water-resistance rating.
- Does the SureSafe Dementia Tracker work anywhere?
Yes – the tracking device will work anywhere that there is a mobile phone signal and a GPS signal. This is approximately 98% of the UK.