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We've 1000's of happy customers
Read some of the great things that people have to say about our service and the difference a SureSafe personal alarm has made to their lives.
Expert knowledge and great customer service.
The device arrived promptly and it was easy to understand how to charge it. Any questions we had about activating the pendant and about receiving the information forms we needed to complete were skilfully and successfully answered by John. My elderly mum who’s not in the least tech savvy is happy and confident about wearing her pendant.
Our Rotary club provides Lifeline alarms to vulnerable people in our area. We moved our client base from another call centre to SureSafe in late 2023. The service that SureSafe provides is excellent. Their response is friendly and efficient when taking on new clients.
A very professional service provided in a caring and friendly way. We have no regrets moving to them.
The package came in great condition and was well packed. I purchased this button as a tool for my service dog and the button is sturdy and yet gentle enough that he has been able to click the button fairly easily. I am so excited to see the benefits of using this button.
Friendly staff and quick at sending out goods so that it can be used. Good reviews.
Great service and Yvonne was very helpful with my enquiry regarding the changing the alarm into pendant mode
Selected a new strap for my mums SureSafe watch. It arrived promptly and am very happy with this purchase 😊
I ordered a watch and it arrived the next day ( Saturday). I had a query and phoned customer service but they do not work at weekends. I sorted out the problem ( it was my fault) Today ( Monday ) I had a call from them saying they had a missed call from me did I still have a problem. If that is not first class service I don’t know what is.
I set up the watch and tested it. The watch very much came up to my expectations and although it is early days yet I have no hesitation in recommending SureSafe. Excellent service and product.
Very helpful staff and all phone calls dealt with quickly and efficiently. It was nice to talk to a person instead of all on line etc. Technology is very confusing to us older ones. Thank you
It was very easy to get through to someone very helpful and the watch is super simple to use. Thank you!
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