The US's Best Family Monitored Medical Alert System
Enjoy independence & peace of mind with the SureSafeGO medical alarm device for seniors. Tens of thousands sold since 2015. Now available in the US.
A Medical Alarm System You Can Trust
You can feel confident that you are in safe hands with SureSafe. We are disrupting the US market with our innovative family monitored medical alert devices for the elderly and we are the UK leaders in personal fall alarms and necklace alarms. We have the top industry accreditations available, and our Sales and Customer Service teams have the 5 star customer reviews to back it up!
Find the Best Personal Alarm for the Elderly
Answer the questions below and we'll show you the best alarm options!
Watch + 24/7 Monitoring: SureSafeGO US
Necklace + 24/7 Monitoring: SureSafeGO US
Watch + Family Monitoring: SureSafeGO US
Necklace + Family Monitoring: SureSafeGO US
Risk Free Trial
Enjoy a 30-day risk-free home trial on any medical alarm system and get peace of mind for you and your family.*
5 Reasons To Choose SureSafe Medical Alert Devices for the Elderly
You can feel confident choosing SureSafe medical alert systems for seniors. We are the leading provider of personal alarms in the UK for a reason… many reasons in fact!
- Family monitored
- A family monitored medical alarm device for the elderly ensures that loved ones can be alerted immediately in the event of an emergency.
- We have the expertise to keep you safe
- We know what we are doing. Our management team of trained professionals has over 50 years of experience in delivering first class alarm services.
- A proven track record of helping people
- Want to know how good we are? Ask our existing customers! On average, our customers give us 4.8/5 stars, 98% would recommend us to a friend.
- First class service, every time
- We are rated ‘EXCELLENT’ on Trustpilot and Reviews.io.
- Industry leading technology
- We lead the way with high quality, easy to use devices and are one of few to supply family monitored devices in the US.
Our Best Selling Personal Alarm Pendants
What is a medical alarm system for the elderly?
SureSafe's medical alert systems for the elderly help older people to live independently in their own homes. Our personal alarms for the elderly call for help at the touch of a button. The elderly alarm necklace is pressed when you or your loved one gets into difficulty. They are medical alarm devices that can be worn on the body, either on a belt clip or on a necklace around the neck. They give you or your loved one access to help 24/7.
This can include following a fall, or a sudden illness such as a heart attack, a stroke or an epileptic seizure. They bring confidence and safety to the senior alarm user, and peace of mind to worried family and friends. Everyone can rest assured that help is always available, quickly and easily, with a SureSafe medical alert necklace for the elderly. Buying for yourself or a loved one? We can help.
Choose the Best Medical Alert Necklace
Below you can view some of the key features of the SureSafeGo medical alert device.
A personal medical alarm can help you or your loved one remain living safely and independently. With so many alarm options available you might find it difficult to decide which one is right for you.
The SureSafeGo is appropriate for many different needs, health conditions and lifestyles. Whether you are an older adult who would like reassurance that you can get help from the home or garden or an older adult with an active lifestyle who wants an alarm for when you are ‘out and about’ – we can help. We believe we offer the best family monitored medical alert system in the US with features that are designed to offer the maximum level of safety for you, as well as peace of mind for you and your family.
Our elderly alarm pendants / necklace alarms are also not just for seniors! Active older people and younger people with medical conditions can also benefit.
Looking for a specific feature?
Search our products by feature and find the best medical alert necklaces for the elderly that will keep you or your loved one safe!
Join the thousands of others living with the peace of mind that SureSafe medical alert devices for seniors bring to families.
We help older people to live independently in their own homes. Giving people the reassurance that help is never far away if they need it. Whether you are looking for a medical alert necklace for yourself or a loved one, we can help.
Choose Your Alarm
We offer top rated medical alert devices that keep people safe. You can choose the right device for your needs and order online. Or, if you have questions, call us on 0800 112 3201 and our friendly knowledgeable team can help you pick the best personal device for you.
Get Set Up
We’ll aim to despatch your elderly medical alert system the same or next working day. It will be ready to use out of the box. Our alarms are easy to use – simply press the emergency button to call for help. If you have any questions, we are always available to help.
Stay Safe
Simply wear your elderly medic alert device and you'll know that there will be someone there when you need them, helping to keep you safe 24 hours a day 7 days a week. Know that you can alert family or friends even if you can't talk or are unconscious.
Choose a personal alarm to suit your lifestyle.
Compare our broad range of personal alarms for the elderly and find the best personal alarm for your needs and circumstances. Not all personal alarms work the same way, or have the same features, so we have put together an easy way to compare the best-selling personal alarms UK. SureSafe has the right elderly alarm for every need. Whether you want a mobile alarm for when you are ‘out and about’ as well as at home, a fall alarm for if you have a fall, an alarm that is linked to our UK based 24/7 monitoring centre, or one that calls through to your family and friends, we have the solution. Compare the best personal alarms UK below.
Product Comparison
Compare our best-selling personal alarm UK plans
SureSafe’s range of personal alarms for the elderly are feature packed, easy to use, and trusted by tens of thousands of people across the UK. Compare the best personal alarm services plans we offer and see how affordable they are. The best personal alarms for the elderly available, but at an affordable price. Get round the clock 24/7 monitoring for you, or your loved one, for as little as 46p per day.
Price Comparison
You’re in safe hands, but don’t just take our word for it
Frequently Asked Questions
Have a question? Take a look at some of the common questions that people have before choosing the best medical alarm system for them:
Which is the best medical alarm for elderly people is a question that is often asked when searching for a device to help keep their loved one safe at home, and provide everyone with some peace of mind. Unfortunately there is no simple answer to this question. Instead, you need to consider the needs of the person that will use the emergency alarm. Medical alert systems have a broad range of features available, and you want to make sure that the alarm you choose has the features that are right for you. Features include an elderly fall alarm, GPS tracking, the ability to use it anywhere you go (not just at home), and the ability to talk through the necklace or wristband (not needing to be near a base unit plugged into the phone line), plus many more. With this many options, it is not surprising that some people find it confusing trying to decide which alarm is right for them.
SureSafe is a leading provider of medical alarm systems for elderly people, and telecare services, and can help you answer the question 'which is the best personal alarm for elderly people?' One of the things that makes us different is that we use family monitored technology instead of just calling a response center or emergency services. Our friendly team of independent living experts will help you decide what is the best emergency alarm for your needs - making sure that the device you choose offers you the best level of protection. Call us now on 0800 112 3201 and feel confident that you will get the best medical alert device for elderly people available.
If you have decided that a medical alert system for seniors can help you or a loved one stay safe and independent, there are a few things to think about before choosing the best personal alarm to suit your needs. Do you want protection at home only, or when you are ‘out and about’? Is the alarm user prone to falls, so would a fall detector be a good idea? Do you want to be able to talk to the alarm respondent through the base unit?
If you want help choosing the right alarm for you or your loved ones needs, then call one of our friendly team on 0800 112 3201 and we can help you decide on the best medical alert device for your needs.
We encourage you to wear your elderly alert device while in the bathroom. The bathroom is statistically the highest risk place for a fall. All our med alert systems for seniors are shower proof.
Don't worry, simply wait to speak to the operator or your family member (depending on the product purchased) and tell them that it is a false alarm.
Absolutely, we have thousands of customers who use our devices that are either deaf or hard of hearing.
Please contact us to let us know your new address, phone number and if any of your nominated contacts will have changed as a result of the move. You should also test your device when you set it up in your new home.
Call the SureSafe customer service team, or email [email protected], to arrange for additional or replacement devices to be sent to you. This will be an additional cost.
We do not recommend the SureSafeGo be worn as a pendant if a pacemaker is fitted. However, it is perfectly fine to use when worn on the belt. We supply belt clips for the SureSafeGo.
The SureSafeGo system will work in the home and garden, in fact anywhere that it can get a mobile signal.
All cancellations need to be made in writing, by email. Please email [email protected]. We will then make arrangements to cancel the alarm service for you, and let you know how to return the equipment to us.
The SureSafeGO works away from home using GPS and is the best way of staying safe when you are out and about. The family monitored alarm when triggered will call and notify up to three family or friends. There are no monthly fees with this option, but you do need to buy our pay-as-you-go credit.
The GPS means your family can find your location if you need medical assistance or help to get back home, should you get lost or become confused about your whereabouts. If you press the SOS button for help while you’re away from home, the system will send a map to your nominated contact. They will be able to find you from within 5 and 10 metres of the map’s location.
The benefit of the GPS is that you can get help quickly if you need it. There’s no time wasted while your family try and find out where you are. This can be vital if you fall ill or have a fall. Your family can contact the emergency services or get to you without the delay that could result in further injury, dehydration, or hyperthermia.
The SureSafeGO medical alert device is a useful way to stay connected if you have medical conditions that sometimes mean you need help. People living with diabetes, epilepsy and dementia can benefit from a one-button alarm that brings help quickly. It is a commonly used tracker for dementia patients.
While there are apps or services that can be used in conjunction with your smartphone to offer some features that are similar to a personal alarm, the activation of these is not as convenient as simply having a wearable medical alert device on you.
This is because with a wearable necklace, pendant or belt worn device you can call for help at the touch of a button.
You also do not always have your phone on your person, so you cannot be guaranteed to be able to access it when you need it most. One example among many is when in the shower, the highest risk place of a slip or trip.
We have a range of user guides and instructions for you to review and test your SureSafe personal alarm, you can find these here.
If you are struggling to test your personal alarm or have questions, then give us a call on 0800 112 3201, and one of our customer services representatives will be happy to help you.
We offer a range of different alarms, each of which operates in a slightly different way. Some of our alarms have rechargeable batteries, that do not need to be replaced. Some have replaceable batteries, while others are not replaceable and you will need to purchase a new button when the battery runs low.
Our user guides and instruction manuals can be found here. These will help explain how to change the battery on your personal alarm.
If you are struggling to change the battery of your personal alarm or have further questions, then give us a call or email [email protected]. One of our customer services representatives will be happy to help you.
We have a range of user guides and instructions to help you set up your new SureSafe personal alarm, you can find these here.
If you are struggling to set up your alarm or you have questions, why not give us a call or email [email protected], and one of our customer services representatives will be happy to help you.
Medical alert devices for the elderly are designed to provide quick support in cases of an emergency.
There are different types of medical alerts (namely alarms connected to a response centre, or alarms connected to family and friends). The alarm device is designed to call one of these options if a button is pressed, or something such as a fall is detected (depending on the alarm and the features it has).
Medical alert systems work by connecting you, or a loved one, to help at the push of a button worn on the body at all times.
Studies have shown that when comparing medical alarm users and non-users, those with a medical alarm for seniors experienced more positive outcomes in terms of: feeling safer and more secure, and being more active around their home (De San Miguel et. Al. 2017).
The main benefits reported by purchasers of a panic button for elderly people were: feeling of security and peace of mind for themselves; reduced anxiety about falling and not being able to get up; feeling of security and peace of mind for their family; providing fast assistance in an emergency situation; extending the time they were able to continue living in their own home; increasing confidence in performing everyday activities; being able to get help from anywhere in the home; and, being more active around the home because they were not worried about falling.
Costs vary depending on who the supplier is, and what features and benefits they are offering.
SureSafe offers the most competitive pricing available without compromising on the quality of the products and services, or the broad range of features. For the family monitored SureSafeGo that calls family there is no monthly fee, just a few for SIM card credit, which is paid quarterly.
- Fully digital family & friends alarms with no monthly fee; £53.97 a quarter.
The best medical alarm device for seniors will really depend on a number of factors but at SureSafe we're excited to offer the SureSafeGo family monitored medical alert that calls family. The majority of life saving alert devices in the US are connected to a call center or emergency services, which might not be the best or preferred contact option for many seniors.
Medical alert necklaces take care of your elderly relatives because they make it easy for your relatives to contact family if they should fall ill. By wearing such a device your elderly relative can get help with the touch of a button.
If you choose to have a falls alarm for seniors, the SOS button doesn’t even have to be pressed. The technology inside the pendant can recognize a fall and the alarm is triggered automatically.
The medical alert sytem takes care of your elderly relative through its ability to get help quickly. This means your family member doesn’t have to wait hours for help or emergency assistance to arrive.
If someone is able to reach your elderly relative quickly it can avoid the added suffering of hypothermia or dehydration. Getting help quickly increases your elderly relative’s chances of making a full and fast recovery.
Another way SOS devices help the elderly is if you have an alarm with GPS tracking. This means that the alarm can be used both at home and when ‘out and about’. It also means that if your relative gets lost or becomes confused while they are away from home, they can press the SOS button for help. You’ll then be sent a map showing their location within 5 to 10 meters.
All our medical alert devices are lightweight and discreet. Your loved one can wear the alarm comfortably at all times, even in the bath or shower.
An elderly medical alert systems can help senior relatives to live independent lives because they have the reassurance of a personal alarm. Wearing a medical alert device that calls family at the touch of a button provides security.
Security gives the personal alarm wearer the confidence to get out of the house and be independent. Knowing that at the touch of a button help is at hand, your elderly relatives become less afraid of leaving what they see as the safety of their home to get on with life. Wearing a medical alert device reduces anxiety about falling and therefore gives your elderly relatives the confidence to stay young at heart and to get out and about.
Wearing a lightweight and discreet personal medical alarm means that should your elderly relative feel unwell, or have an accident, they don’t have to rely on strangers to get them the help they need. They can press the SOS button and hear the reassuring voice of a family member or friend.
Many elderly people living as a couple also feel more confident if their housebound partner wears a med alert device. This lets them get out to the shops or the library. They know that if their partner needs them at home, they will be contacted immediately the SOS button is pressed or a fall alert alarm senses a fall.
In fact, if you have fall detector the wearer doesn’t even have to press the button. The alarm will sense a fall and send out an alert automatically.
The young at heart seniors we support appreciate having someone on the other end of their SOS button. They can listen to advice and reassurance.
Our lightweight personal alarms are designed to keep you safe when you are out and about meaning you can keep doing what makes you happy, whether that be exercising, shopping, meeting friends or enjoying a hobby.
The SureSafeGO can help you while you’re away from home because it is fully mobile, and it has GPS tracking.
GPS tracking in the pendant or wristband will send your nominated contacts a map if you press the SOS button. They will be able to find your location within 5 to 10 metres. This feature is useful when you are away from home, and you get lost or become confused about your whereabouts.
The SureSafeGO GPS tracking system uses cell phone networks to make sure you are always connected, so you don’t need to worry about being close to a landline or a base unit.
If you purchase a SureSafeGO you will need to use our top-up credit to use the device. You can buy the credit in three month bundles. The package includes:
- 15 minutes of talk time per month
- 45 text messages per month
- 3MB of data per month
We know that in some months you might use the device more than others. If you run out of credit, you’ll get an email to tell you about it. If you need more cover that month, contact us and we will reactivate your SIM card. When it is time to renew your credit, we’ll send you a reminder.