Family & Friends Emergency Call Button for the Elderly

Our friends and family monitoring option means that your alarm can call the people you chose whenever you need them. With no monthly fees, our personal alarms make sure that you can reach friends or family when you need help.

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An emergency call button for the elderly that calls family and friends can give you and your loved one’s peace of mind if you want to keep your independence.

Emergency call buttons for the elderly that call family and friends work by storing the telephone numbers of your nominated contacts in them. When you press the SOS button, the system will call the first name on the list. If there is no answer, it will go on to the second and the third nominated contact, and so on.

For some alarms, for example the SureSafeGO Plus and the SureSafe Personal Alarm, the calls won’t stop until you get an answer. The system knows voicemail isn’t a genuine answer, so it won’t stop trying your contacts if the call goes to voicemail.

For other alarms, such as the SureSafeGO Family Monitored Alarm, the alarm sends a text to all three nominated contacts as well as calling through the numbers until answered. This way each contact gets a text alert, even if the call is answered by a voicemail.

SureSafe’s Alarms that Call Family and Friends

SureSafe’s emergency call alarm for the elderly is a convenient and reliable method of staying in touch. Our pendant alarms feature an elderly call for help button that is easily accessible and when pressed it will trigger a call to your nominated contacts.

You can choose from three of SureSafe’s range of family monitored personal alarms. If you’re someone who likes to get out of the house, then choose the SureSafeGO or SureSafeGO Plus, which are fully mobile with GPS tracking and fall detection.

If you want protection only while you’re at home, the SureSafe Personal Alarm will keep you connected with no monthly fees. Both of these alarms will contact family and friends by pressing the elderly call for help button.

Buy a SureSafe Personal Alarm today and have peace of mind knowing that you can ask your nominated contacts for help at the touch of a button.

Our alarms with friends and family monitoring options

Sure Safe GO 640px


Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £149.95
View Details
SSGO Plus watch faces4

SureSafeGO Plus

Mobile GPS Tracker Alarm with smartwatch features. Be safe at home or out and about with Family Monitoring.
  • Map GPS icon GPS Tracking
  • Map GPS icon Staying Safe When Out and About
  • Activity tracker Step/ Activity Counter
from £189.95
View Details
Personal Alarm 640px

SureSafe Personal Alarm

Calls friends or family when triggered, with no monthly fees
  • One touch icon One-touch Personal Alarm
  • Easy Setup icon Easy to Set Up and Use
  • Shower proof icon Showerproof
from £89.95
View Details

The elderly call for help button

SureSafe’s emergency call alarm for the elderly is a straightforward way for you to contact family or friends when you need them. There’s no need to find your mobile or look at confusing keypads when panicking after a fall or sudden illness. The elderly call for help button on your wristband or pendant is all you need. Press the SOS button and a call will go through to your nominated contacts immediately.

SureSafe Doctor with Senior Woman with SureSafeGO and Daughter Illustration

Why you should have an emergency call alarm for the elderly

If you want to live at home and keep your independence, you will want to be able to get help quickly if you feel unwell or you have an accident.

According to the NHS, falls are a common risk amongst the elderly. They say one in three adults over the age of 65 and 50% of people over the age of 80 will have a fall during sometime during the year.

If you fall you may not have your mobile to hand and if you can’t get up to find it, you may be left immobile for hours until someone finds you. Being left immobile increases the risk of dehydration and hypothermia. Your muscle cells also begin breaking down very quickly if you can’t move.

Getting help quickly increases your chances of making a full and swift recovery. An alarm that calls family and friends makes this happen.

What do most people buy?

Sure Safe GO 640px


Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £149.95
Buy Product

The Benefits of an Emergency Call Button for the Elderly that calls family and friends:

  • You can get in touch with your nominated contacts simply by pressing the SOS button on your alarm pendant
  • Your nominated contacts can call the emergency services immediately if you need help quickly
  • A call for help is automatically detected if you have the SureSafeGO with fall detection
  • Peace of mind for your family and friends
  • There are no monthly monitoring fees
Choosing the best personal alarm

Peace of mind with an emergency call button for the elderly that calls family and friends

A SureSafe alarm that calls family and friends will give you the confidence to get on with daily life. You are reassured that should something happen to you help is at hand at the touch of your SOS button.

View our full product range

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What our customers think of our alarms

Alarms can make a real difference to our customers and their families, but don't just take our word for it read our reviews to see for yourself...

Absolutely brilliant product and company and I cannot praise them highly enough. We bought the alarm when my father stumbled and fell into the bath one night and was unable to get out himself. As he still liked to go shopping we bought the alarm with the SIM card and the automatic fall detection. The staff at SureSafe were amazing about getting us set up with the right product, the whole process was so simple from start to finish. In all their dealings with us, SureSafe were incredibly friendly and highly professional. Dad was a bit reluctant to use the alarm at first as he once pressed it while asleep and the emergency services were soon there. They were fine about it and said they would rather be called out once too often than not enough. After that, he felt more at ease and really did wear it all the time. The automatic fall detection was brilliant. When he finally did fall and broke his arm, the ambulance crew was there in no time and called me to let me know what was happening. Before he finally entered a care home, this alarm gave me me so much peace of mind that my father was able to stay in his own home and that I could be sure he would not be lying injured without anyone finding him. Very reasonably priced too.
6 months ago
This company deserves the highest of recognitions. I dealt with a lady called Angela, she was extremely helpful, made the whole process of getting a fall alarm for my mum so easy. No hassle and very straight forward. I cannot thank you enough for all your help. I have no hesitation in recommending this company. First class throughout.
1 year ago
My grand daughter bought me an alarm for my birthday, I can talk through it and it tells the lovely people at suresafe if I have a fall and I can press a button. I can now walk my dog further and for longer. In a world gone mad with Covid, you can still be sure SureSafe will keep you safe,
1 year ago
My father (91) recently had a fall at home (he lives by himself) and he used the SureSafe button that he was wearing to call for help. They quickly contacted my sister-in-law but the phone line was bad and the connection could not be made. So SureSafe then called the local emergency services in my father's area and two police officers came to get him back on his feet. I would definitely recommend this company and their service for elderly people who may need help if they get into any difficulty.
Will Irwin
1 year ago
Exceptional Customer Service and Excellent Product. This company have completely exceeded my expectation... I can not speak highly enough about them. They went over and above to ensure that was able to achieve my goal of receiving my Fall Safe urgently and have it set up in super fast time. I would recommend them in a heart beat. My father was really pleased with the alarm warn on the wrist which is totally waterproof which means he does not need to take it off. I could see him visibly calm just knowing that someone would be there should he have a fall....... and I actually slept for the first time in a week! Great product, so easy to set up (you just plug it in), simple instructions, had a message to test the system when we were ready, very polite service centre. 5 STARS!
1 year ago
I was unsure about getting a pendant alarm, but am so thankful I did. It gives utter peace of mind to family and friends, but also to me. I never worry about going walks on my own, even in isolated spots, as I know I can get help very speedily, should I be unwell. Having the satellite tracking system, and also the falls alert, gives peace of mind. The centre rings me if I forget to charge the device and they never mind if you ring by accident. The service is excellent and when I recently needed an item, it came within 24 hours. Thank you!
1 year ago
I needed something for my elderly mother who had suffered from some falls. The equipment was delivered quickly and was easy to use. It gave me great peace of mind knowing help would come quickly. Support was available, and was very responsive. I would highly recommend this service. Les
1 year ago
This is the 3rd alarm we've bought for our 90 year old mother from various companies and so far it is the most reliable. As she lives in a rural town, signal coverage has always been an intermittent problem but with her tracker now choosing the best from O2, EE and Vodafone, we can see exactly where she is all the time. A big improvement. SOS and fall alerts are working well too so well pleased. The company were quick to dispatch and help set up which was pretty easy. It could do with an app so you can view the routes the tracker has taken but the company say they are working on this. However by just sending a text to the tracker you can find out within seconds where she is, and when you phone it she can speak to us despite it being buried under her jumper when she's out for a walk.
1 year ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

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SureSafe is the leading provider of personal alarms within the UK.

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