NEW SureSafeGO Family Monitored

The new 2023 SureSafeGO Family Monitored Alarm has been upgraded to offer an even greater level of protection than its best-selling predecessor. The new SureSafeGO Family Monitored Alarm is packed full of additional features to keep your loved one safe, and to give you additional peace of mind.

First and foremost, the alarm still directly to family and friends at any time of the day or night. You can speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling the emergency services, popping round to see them or just giving a bit of advice.

With our SOS button, you’ll be able to talk to one of your nominated contacts, with just one touch. It also has a fall detector, to automatically detect falls, for that extra layer of protection.

Finally, the SureSafeGO Family Monitored Alarm still keeps you safe wherever you are. It is fully mobile so it provides total safety and peace of mind for your loved one, wherever they are. They can feel safe at home, in the garden and anywhere away from the home. This can include at the shops, walking the dog, at the park or driving around in their car. The alarm has GPS tracking so they can also be located quickly should they need help.

New Features:

• • Unlimited Family & Friends Emergency Contacts

There is now no limit on the number of family and friends that you can have as emergency contacts. Have as many friends and loved ones on the nominated call list as you want, safe in the knowledge that someone will be able to answer your loved ones call for help. To avoid worrying everyone on the list all at once, nominated contacts are called in sequence, with the next person only being called if the first person does not answer. In-App push notifications also keep all nominated contacts updated as to the status of the SOS call, keeping everyone up to speed. NOTE: Family & Friends App required to be a nominated emergency contact (see below).

• • Family & Friends App

For the highest level of care for you or your loved one, the SureSafeGO Family Monitored Alarm comes complete with a Family & Friends App (available for Android and iOS). The App gives you real-time information about current location, last 10 recorded locations, connection status, battery life, the device being switched on, recent events, plus access to the chat feature, geofencing and step/activity counter (see below for more details). You can have unlimited family & friends apps linked to each device. Click for details of which countries the App is available in: HERE.

• • Family & Friends Chat Feature

Secure in-app chat feature that allows family members to communicate in a 'group text' environment. Send messages to allow easier and more joined up care of your loved one. For example, upon receipt of a low battery alert you can confirm to the family support group that you have spoken with your loved one and asked them to put it on charge.

• • Home Beacon

The charging cradle base unit also doubles as a home beacon. When the pendant is in range of the beacon it will always communicate with absolute certainty if your loved one is at home or not. This is really important in getting help to the right place, fast!

• • Geo-Fencing

If your loved one is known to wander, or you are concerned with them leaving their home alone, you can heave peace of mind by setting up alerts that let family and friends know if your loved one has left a designated safe-zone you have set up, for example a 200 metre radius around their home (or entered an area you have designated to be not safe). Geo-fence alerts are sent directly to family & friends via the App.

• • Step/Activity Counter

Remaining active is an important part of staying healthy as you get older. The step/activity counter allows your loved one to keep an eye on how active they are, and if they are hitting their daily steps target. The information can also tell family members if their loved one is active enough, allowing early intervention if activity levels start to drop.

• • Increased Battery Life

Our significantly increased battery life now gives you between 7-10 days between charges (depending on the setting you choose). Various low battery reminders also prompt the wearer and nominated contacts via the App to recharge when required.

• • Digital Voice Quality

Better sound and speech quality allows for better communication and a more accurate understanding of what is happening, and the type of help needed.

• • More Wearing Options

You asked and we listened! In addition to being able to wear the SureSafeGO on a new and improved adjustable lanyard, placed conveniently around the neck, the new SureSafeGO can also be worn clipped to a waistband or belt (additional leather belt clip attachment needs to be purchased at the Checkout).

• • New & Improved Subscription Service

Never worry about running out of PAYG credit for your SureSafeGO Family Monitored Alarm ever again! Our new subscription process gives you peace of mind that your alarm will always have credit.

SIM Card / Pay As You Go Credit Requirements:

The SureSafeGO Family Monitored Alarm is a mobile device that requires an active SureSafe Pay As You GO (PAYG) credit subscription for it to work. 3 months credit is £24.95 and 12 months credit is £79.95 (both excluding VAT, VAT exemption is available). Please note that the SIM card is not replaceable. You cannot use your own SIM card in this alarm.

IMPORTANT NOTE:

All SureSafe Mobile Alarms Unaffected By Upcoming 3G Mobile Network Shutdown!

As a result of our understanding of the UK mobile networks, and the plans for them over the next decade and beyond, SureSafe took the view not to have devices that are reliant on the 3G network. No SureSafe mobile alarm is impacted by the national shutdown of the 3G network in 2023.

SureSafe's mobile alarms use a combination of the 2G and 4G signal (depending on the device). The 2G network is not scheduled to be retired until 2033 (a decade away), and there are currently no plans to retire the 4G network. You can feel confident that your SureSafe mobile alarm is designed to be able to be used for many years to come!