SureSafeGO - Family Monitored

  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Talking pendant icon Talking Alarm
Talk directly through the device, not a far away base unit, to get the help you need - fast!
Family and Friends Alarms Family Monitored Alarms
Our friends and family monitoring option means that your alarm will call friends or family when you need help

Choose Pendant or Watch

Key Info

Both pendant & watch options share the same features

Features:

Fall icon Automatic Fall Detection
Map GPS icon Staying Safe When Out and About
Ringing Telephone Icon Digital Speech Quality
Geofence icon Geo-Fence
Home icon Home Beacon for Accurate Location
GPS Find me icon ‘Find Me’ Function
Friends and Family App Family & Friends Chat Feature
Battery icon Up To 4 Day Battery Life

SureSafeGO Family Monitored Personal Alarm


Available in either a stylish watch or discreet pendant format, the SureSafeGO personal alarm is simple to use and packed full of features designed to keep your loved one safe while giving you peace of mind.


With the family monitoring option, the alarm will contact a designated friend or family member directly whenever help is needed. Multiple contacts can be added in case the first person does not answer. The system is also designed to bypass voicemail, ensuring the alarm continues to try other contacts until it reaches someone. For this option, you’ll want to make sure your nominated contacts are able to respond promptly when needed. A small ongoing fee applies to cover emergency call and SIM card costs.


Key Features:




  • SOS Button – call for help at the touch of a button.
  • Fully Mobile – works at home, in the garden, in the car, or out and about.
  • GPS Tracking – industry-leading location accuracy helps ensure help gets to the right place.
  • Find Me Function – instantly see your loved one’s location if needed.
  • Fall Detection – automatically detects falls and calls for help (without needing to press the button). Fall detection disclaimer applies.
  • Talking Alarm – two-way communication directly through the device.
  • Home Beacon – quickly check if your loved one is at home.
  • Medication Reminders – set up to 3 daily reminders (watch only).
  • Geo-Fence Alerts – create safe zones and receive alerts if your loved one wanders (via the app).
  • Discreet Design – available as a modern smartwatch or pendant, combining safety with style.
  • Water Resistant – safe for use in the shower, where falls are most likely.
  • Long Battery Life – up to 4 days on a single charge, far exceeding many smartwatches.

Family & Friends App
The SureSafeGO also comes with a companion app, included in the low monthly fee, that allows family and friends to stay connected and informed:


  • Current Location – request instant updates on where your loved one is.
  • Location History – view the last 8 places visited.
  • Activity Log – see alerts, alarms, and device updates.
  • Device Status – check connection and signal quality.
  • Battery Status – monitor battery levels in real time.
  • Secure Family Chat – communicate easily within the app.
  • In-App Alerts – receive notifications for things like low battery.

The SureSafeGO is designed to provide confidence, independence, and peace of mind for both the wearer and their loved ones.


Elderly Man with Adult Son

Why choose a family monitored alarm?

The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.

The family monitoring option will contact your designated contact/s in the event of an incident. It is perfect if you'd rather communicate directly with a family member or friend in the event of an emergency. Many people will also list neighbours as an emergency contact as they are often best placed to assist quickly.

A 24/7 monitoring option is also available and links the wearer to one of our UK-based Response Centre Operatives for a guaranteed response at any time of the day or night. Learn more.

Family & Friends App

No matter which monitoring option you choose, the Family & Friends App is always included. This easy-to-use app helps loved ones stay connected and involved, offering up to three app accounts per user. Family members can access important information about the alarm, set extra safety alerts, and even chat securely within the app.

Take a look at some of the helpful features below (please note: app screens may vary depending on the device chosen).

When you choose the SureSafeGo pendant alarm
What's in the box?
  • GPS personal alarm
  • Adjustable Necklace Cord
  • Base Unit
  • Charging Cable with Plug
  • Instruction Manual
Pendant-1
Specifications
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: Lifetime Warranty With 24/7 Plans
  • 12 Month Warranty With Family Monitoring
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Neckworn icon Discreet and Lightweight
  • Full Digital Fully Digital
When you choose the SureSafeGo watch alarm
What's in the box?
  • Smartwatch Personal Alarm
  • Black Silicone Stud Strap
  • Charging Cable
  • Charging Plug
  • Instruction Manual
  • Peace Of Mind!
Sure Safe Daniel Westhead 13
Specifications
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: Lifetime Warranty With 24/7 Plans
  • 12 Month Warranty With Family Monitoring
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Full Digital Fully Digital
  • Map GPS icon Staying Safe When Out and About

See what others think of the SureSafeGO GPS Personal Alarm

Easy to manage and lots of good instructions

JDK
1 day ago

Ordering the device easy. Todd did a fantastic job with starting the subscription, walking me thru the set up and testing the device. This is our 2nd device and 2nd positive experience.

Anne Miles
1 day ago

Fast delivery, excellent communication.

Claire
1 day ago

Very personal service after ordering. I was a bit put off by having to call to set up but it turned out great. A human being answered the phone and walked me through every step. Then the rep called back a few days later just to make sure everything was working. Really great support. It is so nice to find a device that does not call 911 or force all calls through a call center before notifying family. We switched from a different provider that required full monitoring and we are much happier with this.

Kris Anderson
4 days ago

Very helpful and fast delivery service 24 hour from time of order cant be better than that.

Brian Oliver
4 days ago

Excellent service so far. Pendant arrived the next day. Easy to set up and my 86 year old mum finds it easy to use - basically 2 buttons - one to tell the time and remaining battery life and the second to call for help. Very neat device and despite being reluctant to use a personal alarm, is finding it unobtrusive.

Lizzie
4 days ago

I was ringing on behalf of my husband who is struggling at the moment with his balance and dizziness. I worry about when i am not around and if he has a fall or a seizure. The gentleman I spoke to was very kind and calm and told me everything i needed to know. He really did put my mind at rest. The watch arrived in great time and was easy to set up using the instructions. I have recommended SureSafe Alarms to others who struggle with life a little and their loved ones need reassurance that if they have a fall or need to be alerted quickly, that the watch will do its job. Thank you very much for everything

Lisa Holmes
4 days ago

Great service setting up. Will be great for our needs

Sarah Minter
4 days ago

I like how easy it is to use the device. My father is climbing in age and his faculties have been declining recently. I feel at ease with him wearing the device. The set up was quick and effortless. The call taker was great.

Victor Ortiz
1 week ago

From my initial inquiry through the follow-up call and eventual setup of the device for my father, the entire process was seamless. The device itself is excellent and has given me real peace of mind knowing that my 90-year-old father can continue to live independently with added safety and support.

Donna P
1 week ago

Frequently Asked Questions

How do I set up a SureSafeGO?

At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.

You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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SureSafe is the leading provider of personal alarms within the UK.

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