SureSafeGO Watch + Family Monitoring

  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Peace of mind wherever you are
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Talking pendant icon Talking Watch
Talk directly through the watch, not a far away base unit, to get the help you need - fast!
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Friends and Family App Friends & Family App
Allows loved ones to provide coordinated care together, as well as additional features included

Explore the UK's most feature-packed wristworn GPS personal alarm!

Watch + Family Monitoring: SureSafeGO

What's the differences

Additional Features

Call Family Friends Call Family and Friends with the Touch of a Button
4 G Uses a 4G Signal
Battery icon 4-6 Day Battery Life
Medication reminder Medication reminders
Geofence icon Geo-Fence
Voicemail Not fooled by voicemail
GPS Find me icon ‘Find Me’ Function
Home icon Home Beacon for Accurate Location
Friends and Family App Family & Friends Chat Feature
Ringing Telephone Icon Digital Speech Quality
Voice prompts Voice Prompt
Monthly Fee icon No Monthly Monitoring Costs
Wristworn icon Stylish Smartwatch Design

The SureSafeGO Family Monitored personal alarm watch is the market leading product designed to help keep your loved one living safely and independently.

This smartwatch looking designed personal alarm offers all the best safety features you would expect from a SureSafe alarm, built into a stylish and discreet personal alarm watch.

At first glance the SureSafeGO Family Monitored personal alarm watch can look like a normal smartwatch to someone else - there is none of the potential stigma associated with wearing a person alarm watch. The design can easily being mistaken for a FitBit, an Apple watch or a Samsung watch. What’s more, it operates as a watch in the normal way, with the ability to tell the time at the touch of a button.

But scratch the surface and you will see that this personal alarm watch is packed full of features designed to keep your loved one safe. And while the technology in the SureSafeGO Family Monitored personal alarm watch is cutting edge, you don’t need to worry about your loved one not being able to use it. All the personal alarm watch wearer needs to do is wear it, and press the SOS button if they need help. The SureSafeGO Plus does the rest!

The headline features of the SureSafeGO Family Monitored personal alarm watch alarm include:

  • SOS Button – call for help at the touch of a button.
  • Family Monitored – connect directly to loved ones, 24/7.
  • Fully Mobile – use at home, in the garden, in the car… wherever you go!
  • GPS Tracking – industry leading location accuracy so we send help to where you are.
  • Find Me Function - see your loved ones' location in an instant, should you need to.
  • Fall Detection – detects falls and calls for help without needing to push the button.
  • Talking Smartwatch – talk directly through the smartwatch, from wherever you are.
  • Home Beacon – know if your loved one is at home at a glance.
  • Medication Reminders – set up to 3 medication reminders per day.
  • Geo Fence – set safe-zones and get alerts if your loved one wanders.
  • Discreet Smartwatch Design – none of the stigma of an alarm, all of the style!
  • Water Resistant – designed for use in the shower, the highest risk place for a fall.
  • 4-6 Day Battery Life - long-life battery, up to 6 times longer than Apple watch.
  • Not Fooled By Voicemail - 'human answer detection' technology as standard.

Additionally, the SureSafeGO Plus Family Monitored comes with an accompanying ‘family & friends’ App. The added feature, included free in the low monthly PAYG credit subscriptions, allows friends and family to provide a more connected level of care for their loved one. Features of the ‘family & friends’ App include:

  • Current Location - request 'on demand' location update for up to date info.
  • Location History - view the last 8 locations your loved one has been to.
  • Activity Log/Event History - review device activity, listing alerts, alarms, updates and more.
  • Watch Status - up to date watch connection and watch signal quality information.
  • Battery Status - see battery status in real time so it never runs out of power.
  • Chat Feature - secure in-app family chat feature to allow better connected care.
  • In App Alerts - get alerts in the app for things like low battery.

As you can see, the SureSafeGO Family Monitored personal alarm watch is one of the most comprehensive devices on the market, while remaining simple to use and stylish to wear. What’s more, you can feel confident because it is a SureSafe alarm - the UK leaders of personal alarms and mobile safety devices. Our alarms keep tens of thousands of people in the UK safe every day, you know your loved one is in safe hands when they are wearing a SureSafe alarm.

NOTE: Active SureSafe Mobile PAYG credit subscription required. See below for more details.

£179.95 + £7.00/m

Family & Friends App

Our family and friends App allows loved ones to provide truly connected care. With up to 3 Apps per user, family members can access important information about the alarm, chat with other nominated carers and monitor your loved one's location if needed. Check out some of the features below.

Learn More About The SureSafeGO Family Monitored Alarm Watch

Learn more about the SureSafeGO Family Monitored personal alarm watch. This small and stylish smartwatch design alarm is packed full of features. Easily mistaken for an Apple Watch or a FitBit, this discreet wrist worn alarm has a lot to offer! An SOS button, fall detection, GPS tracking, but still super simple to use. All your loved one needs to do is push the button, the alarm does the rest!

"Mum is recovering well after recently suffering a stroke. The ambulance service said that because Mum had medical attention within minutes of pressing her personal alarm watch she would be home soon, and make a full recovery. Thank you SureSafe!"
David Edinburgh
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: 12 Month Limited Warranty
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Neckworn icon Discreet and Lightweight
  • Full Digital Fully Digital

Unlimited PAYG Credit - From Only 23p Per Day!

The SureSafeGO Plus Family Monitored alarm has more features than any other alarm available. The alarm is fully mobile which means that you can use it in the home, garden or even when out and about. You do not need a landline to use it.

This personal alarm watch uses a GPS tracking system, so respondents know where to send help in an emergency. It comes with a SureSafe roaming safety SIM card already installed and ready to use. The SIM jumps between networks to find the best signal available for it. It uses the 4G network and works on Vodafone, O2, EE and Three. It will work anywhere in the UK where there is a mobile phone signal. This enables you to continue with your day-to-day life without disruption. The SIM is also enabled for Europe, meaning that you can take your alarm into Europe and still enjoy the safety that it provides when you are travelling. If you live in Europe, the alarm will provide you and your loved ones peace of mind as it can be used anywhere across the continent.

The SureSafeGO Family Monitored personal alarm watch requires an active SureSafe PAYG subscription to work. PAYG subscriptions are set up when you receive your alarm (in our user friendly customer setup portal). SureSafe PAYG subscriptions can be cancelled for a full refund within 30 days, so you can set up and test your alarm worry-free. Unlimited use PAYG credit bundles start from £7.00 per month, which works out at around only 23p per day for total protection and peace of mind.

Please note that the SureSafeGO Family Monitored personal alarm watch will only work with a SureSafe SIM card inside it. The SIM card cannot be replaced.

The kit included
What's in the box?
  • Smartwatch Personal Alarm
  • Black Silicone Stud Strap
  • Charging Cable
  • Charging Plug
  • Instruction Manual
  • Peace of Mind!
Sure Safe Daniel Westhead 13
20230319 131729

What do others say about SureSafe?

Want to really know how good SureSafe are? Hear from the people who really know, our customers. Read a selection of reviews from customers who trust SureSafe to keep them, or their loved ones, safe.

See what others think of SureSafeGO

Excellent product, returned calls when we had a question. Fast delivery.

3 months ago

Perfect for my wife who has dementia and a very reasonable annual cost which all in all gives me peace of mind

Nicholas Darbyshire
3 months ago

Excellent service, no lengthy automated process to get to speak with a real human being. Friendly, helpful, fast turn around time on order and set up. Extremely good value. I highly commend this company to any one needing safety products.

J. Donovan-Webb
3 months ago

I spoke to John he was very helpful answering my many questions before we decided to buy the alarm for my mum. Once we decided we placed an order, the alarm arrived the next day as promised and we set the sim card up the day after. It's all working really well, and all my family members are pleased with the device. My mum seems a bit more confident because she knows that she can contact us quickly should she need to. Thankyou it's a great service.

Margaret Kennedy
4 months ago

Easy , with land lines being turned off a must alternative to the autodialers , also with location tracking and can be used anywhere in or out of the home .

God Help Us
4 months ago

Frequently Asked Questions

How do I set up a SureSafeGO Plus Family Monitored Alarm?

At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO Plus Family Monitored Alarm within this section as well.

You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.

Is the automatic fall detection 100% accurate?

Fall detection sensors attempt to identify potential fall situations based on changes of movement in the device. Fall detectors consist of sensors and a sophisticated algorithm. The algorithm is designed to balance sensitivity with practicality to avoid too many false alarms caused by everyday movement such as sitting down.

Like all alarms on the market, the fall detection technology in a SureSafe alarm does not allow analysis and interpretation of 100% of fall situations. In spite of its algorithm capabilities, and considering the technologies used and the target to minimise false alarms, some falls, even some dangerous-heavy falls, might not be detected. This is the reason why the manual SOS button is present on the device, and we recommend using that in the first instance where possible.

Using an alarm with a fall detector provides you with a much higher level of protection than using a device without this functionality, but it will not give you 100% protection against all falls, as no fall detector can detect every fall.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

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SureSafe is the leading provider of personal alarms within the UK.

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