- Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
- Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
- GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
- Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
- Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Great service good product
Brought this watch alarm for my dad not had it long but so far it’s been simple to set up and my dad and the rest of the family feel happier knowing that dad can get hold of us for help should have a fall
And I like the fact it has a fall detact function and location so isn’t limit to just being in the house
Delivery was really fast as well
The suresafe personal alarm is working fine, easy to setup and good support from Suresafe for any questions
Excellent response.
Just obtained a pendant for my elderly mother in law. Took the recommendation from Which. Excellent and very through service. The pendant arrived within 24 hours and is easy to set up.Tested with the 24 hr control. This is backed up by an App that enables family to monitor that state of the pendant.
When I was deciding which product to buy, I found their website very helpful and clear. When I need to speak to someone, they are easily available.
Couldn’t rate them highly enough. Even more happy that when I called the support line too early they called me back to say they had a missed call from me and then talked me thru how to geo fence the property to protect my mum. Top company and product. Send it out next day delivery so we had it in time for release from hospital even tho it was a bank holiday.
Great service, quick and very helpful. The original Go Pro watch was not suitable, as living in a rural area with poor 2G reception the battery was draining too quickly. Being blind, Kenneth was unable to charge it himself, and as he lives alone, this became a problem. Daryl Yates, to the rescue !, he explained things perfectly, we've now swapped for a Fall Safe alarm and every one is happy and safe. Thanks, Daryl. Everyone was straight talking and very helpful, a pleasant change, these days. Top marks so far.
The team were very responsive and it was also good to get a note of when the credit will expire. I hope you will send us a note to remind us before it expires.
Speedy response to my enquiry, all options explained, patient advisor, great item that was accepted by a slightly unwilling (until it was seen and understood) recipient, super contact with the 24/7 team that was more than expected.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.