How Do Personal Alarms Work?

Join the thousands of people, with personal alarms, enjoying their independence and giving their families peace of mind.

SureSafe Medic Handing SureSafeGO to Man Thinking Illustration

Why use a personal alarm?

People without personal alarms are vulnerable if they are alone. They need to be able to use a mobile phone to contact family and or friends in an emergency. If you suffer from a stroke or have a fall you may not be conscious, unable to speak or unable to reach for your phone.

Using a personal alarm gives you confidence because you know that should you feel ill or have a fall, help is at hand. It means you can go about your daily life with peace of mind. But how do personal alarms work?

How do personal alarms work?

You can wear a personal alarm on your wrist or around your neck as a pendant. The wristband or pendant features a distinctive SOS button. When you press the button, it will trigger a call either to your nominated contacts or to a SureSafe operator, depending on which service you choose. You can the get the help you need.

Personal alarms are not all the same. Some have different features to others. Before you buy a personal alarm, we recommend you choose one with the features that suit your lifestyle.

The features include:

We are the leading provider of alarms. You can feel confident that you are in safe hands if you choose SureSafe. Our two United Kingdom based monitoring centres currently keep over 170,000 people living safely and independently. We are rated ‘EXCELLENT’ on reviews.io with a 4.8 out of 5 star average. You can buy a personal alarm online today with fast, free delivery.

Most Popular Personal Alarms

We have alarms to suit all circumstances, from those for people who stay home to those to suit people who like to get out. Alarms that need landlines and alarms that use mobile signals. Take a look at our best alarms.

Sure Safe GO 640px

SureSafeGO

Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £134.95
View Details
Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
from £35.00
View Details
Sure Safe 24 7 Connect 640px

SureSafe 24/7 Connect

Monitored alarm system for the elderly giving 24/7/365 days peace of mind.
  • Bath proof icon Bath & Showerproof
  • Wristworn icon Available as a Wristband or a Pendant
  • Fall icon Add Automatic Fall Detection at Any Time
from £35.00
View Details

How do personal alarms work?

When you fall ill or have a fall, minutes matter. The faster you can get medical assistance the better. If you are treated quickly for an illness such as a heart attack or a stroke you have a better chance of survival.

After a fall, you might also suffer from hypothermia from a cold floor, or dehydration if you’re left immobile for hours.

Wearing a personal alarm also means you don’t have to worry about having your mobile phone close to hand. You wear the alarm so pressing the SOS button is easy to do.

Our alarms are comfortable to wear. They are lightweight and discreet. You can even wear them in the bath or shower.

Do personal alarms work? Yes, they do, because it gets you the help you need quickly at the touch of a button. Wearing the alarm means it is always with you, unlike a mobile phone which is often left on a table or a kitchen unit.

Who is a personal alarm for?

A personal alarm is the ideal device if you are older, frail or you are living with a condition that means you might need help if you feel ill.

According to the NHS 1 in 3 people over the age of 65 and half of the people aged 80 or more, will suffer from a fall within a 12-month period. If you are living with dementia, you might leave home without your keys or become confused about getting back home.

Rather than relying on the kindness of strangers isn’t it more reassuring to know that at the press of a button you can put a call through to a family member or one of our friendly operators?

Suresafe personal alarms reviews

Don't just take our word for it

Read some of the great reviews we've received recently from people across the UK who are enjoying the freedom a personal alarm brings

Our great rating

Miriam was absolutely first class, an ambassador for her company. She was very helpful, friendly and understanding. Reported the problem with the unit and wasn't interrogated like some other companies. New unit ordered and received in time.

Matt Bewers
1 day ago

I found an immediate and friendly support to my problem with the use of a device

Dimitris
10 days ago

Since I've been with suresafe I have felt so safe knowing that if I need help I can get it asap. I have health issues and with go sure safe I feel very comfortable and relaxed and will recommend anyone that would like to go with them I will also give 100 percent feedback because they have never let me down and always are so gentle and kind and helpful and so much more. I wanna say thank you for being there for me. With out you i would be lost and would have trouble with getting help. The GPS that is on the go sure safe alarm is brilliant cause sure safe can get you the best help that is needed to that place to where you are and its really great and I would carry on having this company because the staff will be there for you 24 hours a day. Sure safe I wanna thank you for everything you have done and I wanna say without your work and the staff I would be lost Once again thank you

Mis Gail Edwards
1 month ago

Required a device for a period of time to help my mum have some confidence on her own after a suspected Heart Attack caused her to be unable to feel her arms and the pain stopped her from moving from her bed. She was unable to call for help for some time. Now on treatment that should ensure this no longer occurs and for a period of 3 to six months. So found this mobile phone network connected device that is going to ensure she can stay mobile travel and enjoy her recovery and not stuck in a house with the standard phone line connected pendent. So called had a chat and got the system set up by Angela in 5 minutes. Device arrived in about 24 hours and is now in use. Seems a great device for those who are unwell or recovering and require extra reassurance. So far I am impressed with the service and the device seems simple and as automated as possible. Certainly a belt and braces approach even for a short while or maybe permanently we shall see. GPS location is sent so emergency calls can be responded to instantly.

David Alderson
1 month ago

Whenever I have contacted SureSafe Alarms (be it by using the alarm itself, phone call or email) I have experienced helpful and knowlegeable advice and have received polite, cordial and friendly service. I have had the 'talking' pendant for some years now and it has given me the confidence to live alone and feel safe.

Michele Stanley
1 month ago

Bought SureSafe Go Family alarm for my mum who recently had a hip replacement. Alarm is easy to set up and use and also has a fall detection. Great support provided by friendly staff... Highly recommend this product to anyone. One more time thank you!

Adam
2 months ago

Very prompt,helpful,great people to talk to during telephone calls, all aspects of pendant simply explained.Pendant works in or outdoors has all you require if an emergency arouse hanging in front of you.
Great.

Sheila Smith
2 months ago

I contacted Suresafe as my mum needed a neck attachment for her alarm as the wrist band was too big for her. I received an immediate response from CHAT and Angela was so helpful, sending out the attachment without any issue. True excellent customer service. Makes me feel at ease with mum living so far away. Thank you 😊

Lesley Hall
2 months ago

I have had dealings with SureSafe for many years and would recommend their Personal Alarms for anyone who needs help and assistance. It certainly gives you please of mind to know that your vulnerable family member has 24 hour access should they need it. We have had complete reliability from the personal alarm and it certainly is great value for money. I would wholeheartedly recommend SureSafe as a genuine company who sell good quality products at a competitive price.

Carol Cox
2 months ago

I have a serious heart condition and I stay alone in home for prolonged periods daily. My daughter gifted me this system to ensure I can get life saving help quickly should I need it. The system works perfectly and it makes me feel secure and gives the whole family peace of mind.
I highly recommend it for people at risk.

Hany
2 months ago

How to use a personal alarm

Personal alarms are designed to be easy to use. All you have to do to get help is press the SOS button. One button, one press, it’s that simple. An SOS button is easier to use than a telephone keypad, especially if you have trembling hands or rheumatism.

Buy your personal alarm with fast free delivery today. All of our alarms come with plain English, easy to follow user guides that explain how to use a personal alarm.

If you have any questions about what features you need, or how to use a personal alarm, you can phone us on 0800 112 3201 or you can email us your questions at [email protected].

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SureSafe is the leading provider of personal alarms within the UK.

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