How Do Personal Alarms Work?

Join the thousands of people, with personal alarms, enjoying their independence and giving their families peace of mind.

SureSafe Medic Handing SureSafeGO to Man Thinking Illustration

Why use a personal alarm?

People without personal alarms are vulnerable if they are alone. They need to be able to use a mobile phone to contact family and or friends in an emergency. If you suffer from a stroke or have a fall you may not be conscious, unable to speak or unable to reach for your phone.

Using a personal alarm gives you confidence because you know that should you feel ill or have a fall, help is at hand. It means you can go about your daily life with peace of mind. But how do personal alarms work?

How do personal alarms work?

You can wear a personal alarm on your wrist or around your neck as a pendant. The wristband or pendant features a distinctive SOS button. When you press the button, it will trigger a call either to your nominated contacts or to a SureSafe operator, depending on which service you choose. You can the get the help you need.

Personal alarms are not all the same. Some have different features to others. Before you buy a personal alarm, we recommend you choose one with the features that suit your lifestyle.

The features include:

We are the leading provider of alarms. You can feel confident that you are in safe hands if you choose SureSafe. Our two United Kingdom based monitoring centres currently keep over 170,000 people living safely and independently. We are rated ‘EXCELLENT’ on with a 4.8 out of 5 star average. You can buy a personal alarm online today with fast, free delivery.

Most Popular Personal Alarms

We have alarms to suit all circumstances, from those for people who stay home to those to suit people who like to get out. Alarms that need landlines and alarms that use mobile signals. Take a look at our best alarms.

Sure Safe GO 640px


Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £134.95
View Details
Fall Safe 640px


Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
from £35.00
View Details
Sure Safe 24 7 Connect 640px

SureSafe 24/7 Connect

Monitored alarm system for the elderly giving 24/7/365 days peace of mind.
  • Bath proof icon Bath & Showerproof
  • Wristworn icon Available as a Wristband or a Pendant
  • Fall icon Add Automatic Fall Detection at Any Time
from £35.00
View Details

How do personal alarms work?

When you fall ill or have a fall, minutes matter. The faster you can get medical assistance the better. If you are treated quickly for an illness such as a heart attack or a stroke you have a better chance of survival.

After a fall, you might also suffer from hypothermia from a cold floor, or dehydration if you’re left immobile for hours.

Wearing a personal alarm also means you don’t have to worry about having your mobile phone close to hand. You wear the alarm so pressing the SOS button is easy to do.

Our alarms are comfortable to wear. They are lightweight and discreet. You can even wear them in the bath or shower.

Do personal alarms work? Yes, they do, because it gets you the help you need quickly at the touch of a button. Wearing the alarm means it is always with you, unlike a mobile phone which is often left on a table or a kitchen unit.

Who is a personal alarm for?

A personal alarm is the ideal device if you are older, frail or you are living with a condition that means you might need help if you feel ill.

According to the NHS 1 in 3 people over the age of 65 and half of the people aged 80 or more, will suffer from a fall within a 12-month period. If you are living with dementia, you might leave home without your keys or become confused about getting back home.

Rather than relying on the kindness of strangers isn’t it more reassuring to know that at the press of a button you can put a call through to a family member or one of our friendly operators?

Suresafe personal alarms reviews

Don't just take our word for it

Read some of the great reviews we've received recently from people across the UK who are enjoying the freedom a personal alarm brings

Our great rating

We have recently purchased the SureSafe Go for an elderly relative and so far our experience with the device has met expectations. While no need yet for the device to be used in anger, testing how it worked and it’s suitability for the wearer who is hard of hearing has been good. If I had one niggle, the documentation could have been a little clearer, the little booklet’s font mad it difficult to understand if it was A1 or Al when setting the numbers. I also see references to a geofence when looking online, but can see no documentation.

Gary Cowan
1 day ago

Just ordered a Fall Safe alarm system for my Mom. Support form the telephone team to answer my questions has been great and the ordering process was simple and straight forward. The price is good too as the same system is available elsewhere for up to £50 more.

Mark Phillips
6 days ago

I have Epilepsy so this is perfect when home alone or out on a walk, I have complete peace of mind now. John MacGugan was very clear on how it works and what the benefits to having one, it made perfect sense to purchase one - Great product and even more so great service from John he was understanding of my situation. As promised my alarm arrived the next day, cant fault the product or John, Brilliant!

6 days ago

Needed a personal alarm system as I have started to experience falling due to diabetic neuropathy. John was brilliant and made sure that I got the right equipment and the cost was extremely reasonable. Also having the 24 hour monitoring is so very reassuring and at £15.99 a month well worth having.

Alistair Moloney
1 week ago

I have been really pleased and felt assured throughout that my needs would be met. The service provided by John and the team has been second to none. Thank you. I'd definitely recommend.

Mr Richards
2 weeks ago

Looking for a personal alarm system for the in-laws which will give us peace of mind. John from Sure safe has sorted the ideal system. Great to deal with and first class kit with the exact solution we were looking for Mr and Mrs Kilshaw

Mr and Mrs Kilshaw
2 weeks ago

Can't recommend this company enough for the service provided by John Macgugan and team from start to finish the work was carried out to a high standard and delighted with the peace of mind it brings.

2 weeks ago

The time has arrived to put something in place for my 79 year old father. It was a pleasure to discuss my Dads plight with John on the sales team. He gave me all the options available however he steered myself in the right direction for the SuresafeGo. Safe to say Dads happy with using it plus it’s given my wife and I the knowledge that if there’s a problem there’s a reaction. Thank you Suresafe

2 weeks ago

Great service from the Suresafe team, great product and clearly the product we bought has been thought through. Can't recommend them enough. Thankyou

Louise Roberts
2 weeks ago

From initial telephone call to John right through to set-up and delivery everything was handled speedily and efficiently. Mum tested the alarm immediately on receipt and the monitoring service were fantastic; friendly and reassuring. She has confidence now after her previous alarm company let her down very badly. Thank you SureSafe

David & Maz
3 weeks ago

How to use a personal alarm

Personal alarms are designed to be easy to use. All you have to do to get help is press the SOS button. One button, one press, it’s that simple. An SOS button is easier to use than a telephone keypad, especially if you have trembling hands or rheumatism.

Buy your personal alarm with fast free delivery today. All of our alarms come with plain English, easy to follow user guides that explain how to use a personal alarm.

If you have any questions about what features you need, or how to use a personal alarm, you can phone us on 0800 112 3201 or you can email us your questions at [email protected].

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Buy your alarms now
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Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

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SureSafe is the leading provider of personal alarms within the UK.

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