- Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
- Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
- GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
- Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
- Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
As a long-term customer having to make contact regarding a pendant that would no longer work the staff were extremely helpful in trying to troubleshoot and when we came to the conclusion that a new pendant was required they helped me to select the best one for my needs. Since the purchase and set-up they have been concerned and helpful in ensuring the pendant is doing its job. I appreciate all the help I have received.
Very prompt and efficient
Really pleased with everything about this company and the alarm we purchased for my mother after having a few falls. The alarm arrived the next day with full comprehensive, easy to set up instructions. Their website is quick and easy to use and their communication throughout the process was excellent. We had originally ordered the watch option but the strap was a bit tight so opted for the pendant type. They sent this out the following day with free returns packaging for the watch alarm. This was all sorted by a quick simple phone call with a helpful, kind and knowledgeable guy who processed the order/returns with no quibble. My mother and the family are now happy that if she falls again, the company would be there to help and deal with the emergency services and contact us, leaving her feeling more secure in her own home. Would absolutely recommend using this company.
Purchased a device some months ago for my Nan. Only thought it would be an insurance policy, so to speak.
My Nan fell in the street outside her house. Without this device alerting the emergency services, I don't want to imagine the outcome. Thank you to all that work at SureSafe for this help.
Great product. Very reliable and so glad we chose SureSafe.
What a great product and very easy to use.. I was a bit unsure at first but after speaking to a member of the team they guided me through it. Thanks so much 👍👍
Great help from John . Really pleased we now have the alarm in place and was very easy to set up . Thank you
Its always a little unnerving buying something like this online from a company you don't know but it couldn't have been a better experience. Whilst ultimately the watch alarm wasn't the one we wanted, the initial delivery was very quick, the return and refund was very simple.
Would highly recommend them.
Great product, great service would highly recommend to others
Quick and easy experience. Think it’s a shame that I am unable to change the battery myself as they glue them in, but called customer service, they explained this and for a reasonable price, had a new one ordered and arrived the following day.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.