4.8/5 stars on Trustpilot
Free Next Day Delivery*
Existing Customers, Call 0800 112 3201
One-touch Personal Alarm
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Fully Mobile
- Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, Quarterly Or Annual Subscription
Key Info
Both pendant & watch options share the same features
Features:
24/7 Monitoring
Automatic Fall Detection
Staying Safe When Out and About
Digital Speech Quality
Geo-Fence
Home Beacon for Accurate Location
‘Find Me’ Function
Family & Friends Chat Feature
Up To 4 Day Battery Life
Available in either watch or pendant with 24/7 monitoring the SureSafeGO personal alarm is simple to use and packed full of features to keep your loved one safe and to give you additional peace of mind.
The 24/7 monitoring option means that the wearer is connected to a SureSafe Response Centre Operative 24 hours a day. They will speak to the alarm wearer directly through the alarm and arrange for the appropriate help. This might mean calling the emergency services or a family member. A monthly subscription applies for 24/7 monitoring. 24/7 monitoring offers the highest level of safety and peace of mind available.
- • SOS Button – call for help at the touch of a button.
- • 24/7 Monitored – connect to our response centre for guaranteed help - and fast, 24/7.
- • Fully Mobile – use at home, in the garden, in the car… wherever you go!
- • GPS Tracking – industry leading location accuracy so we send help to where you are.
- • Find Me Function - see your loved one's location in an instant, should you need to.
- • Fall Detection – detects falls and calls for help without needing to push the button. Fall detection disclaimer.
- • Talking Alarm – talk directly through the device, from wherever you are.
- • Home Beacon – know if your loved one is at home at a glance.
- • Medication Reminders – set up to 3 medication reminders per day (watch only).
- • Geo Fence – set safe-zones and get alerts if your loved one wanders (via App). Battery life 1-2 days when enabled.
- • Discreet Smartwatch or Pendant Design – none of the stigma of an alarm, all of the style!
- • Water Resistant – designed for use in the shower, the highest risk place for a fall.
- • Up to 4 Day Battery Life - up to 4 times longer than the Apple watch.
Additionally, the SureSafeGO comes with an accompanying ‘family & friends’ App. The added features, included free in the low monthly fee, allow friends and family to provide a more connected level of care for their loved one. Features of the ‘family & friends’ App include:
- • Current Location - request 'on demand' location update for up to date info.
- • Location History - view the last 8 locations your loved one has been to.
- • Activity Log/Event History - review device activity, listing alerts, alarms, updates and more.
- • Device Status - up to date connection and signal quality information.
- • Battery Status - see battery status in real time so it never runs out of power.
- • Chat Feature - secure in-app family chat feature to allow better connected care.
- • In App Alerts - get alerts in the app for things like low battery.
The Benefits Of 24/7 Monitoring
The SureSafeGo personal alarm for the elderly is available with our reliable and best in class 24/7 monitoring and includes free automatic fall detection..
The 24/7 monitoring service links the wearer to one of our UK-based Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
A family monitored option is also available, which will contact your designated contact/s in the event of an incident. Learn more.
Family & Friends App
The SureSafeGo 24/7 monitored alarm features our family and friends app allows loved ones to provide truly connected care. With 3 apps per user, family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Customer service when ordering via telephone was excellent. I had many questions and every one was answered with great knowledge. It helped me decide to purchase. I was offered a technician to answer further questions but was not needed. Great follow up after purchase and easy to talk to someone in person.
One of the outstanding assets of this company is its customer service and response time. I had, what I thought was an issue with my Mum’s alarm and within 5 minutes of an email (not even a phone call) my issue was resolved by the team - prompt, efficient and friendly. And the alarm works really well and is easy to use
We were given a second hand fall alarm with no information other it was originally purchased from SureSafe. We contacted them and very swiftly they set up the alarm and sent all the information that we needed to run it. We even had 14 days to try it out before paying for a very reasonable subscription. I am impressed by the quality of their customer service; they are very efficient and polite. Thank you.
I like the fact that I can make sure my relative is safe and it let me know if he needs help.
Their customer service is outstanding. The team solve problems before they even become problems. I highly recommend.
Right on time
design excellent and to the point. Service very good. way way way better than apple watch which I was using. Does not try to do everything, what it does it does brilliantly. John McGugan was especially helpful.
The person who helped me set my father’s devise up was Kayla. She was professional, thorough, patient and very kind. She is a wonderful employee for Sure Safe!
Fast delivery and easy set up. Very good customer service
I was rather anxious about finding the right personal Alarm. I need not have worried. From my first phone call the team were friendly, informative, and helped me choose wisely. The very next day I received my watch and a booklet explaining everything about the Watch clearly. I was happy and relieved that everything had gone so smoothly. Highly recommend them.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.
