The UK's Best Personal Alarms & Pendant Alarms for the Elderly
Enjoy independence & peace of mind with the SureSafeGO elderly alarm pendant or fall alarm watch. Tens of thousands sold since 2015.
A Personal Alarm Pendant Company You Can Trust
SureSafe are leaders in personal alarms and pendant alarms. We're proud to work with some of the UK's most respected organisations. Our elderly fall alarms connect to monitoring centres that have the top industry accreditations available, and our Sales and Customer Service teams have the 5 star customer reviews to back it up!
Find the Best Personal Alarm for the Elderly
Answer the questions below and we'll show you the best alarm options!
Watch + 24/7 Monitoring: SureSafeGO
Pendant + 24/7 Monitoring: SureSafeGO
Watch + Family Monitoring: SureSafeGO
Pendant + Family Monitoring: SureSafeGO
Risk Free Trial
Enjoy a 30-day risk-free home trial on any personal alarm and get peace of mind for you and your family.*
5 Reasons To Choose SureSafe Personal Alarms for the Elderly
You can feel confident choosing SureSafe personal alarms. We are the leading provider of personal alarms in the UK for a reason… many reasons in fact!
- You’re in safe hands
- Our UK based monitoring centres currently help keep over 170,000 people living safely and independently in the UK
- We have the expertise to keep you safe
- We know what we are doing. Our management team of trained professionals has over 50 years of experience in delivering first class alarm services
- A proven track record of helping people
- Want to know how good we are? Ask our existing customers! On average, our customers give us 4.8/5 stars, 98% would recommend us to a friend
- First class service, every time
- We are rated ‘EXCELLENT’ on Reviews.io
- Industry leading technology
- We lead the way with high quality, easy to use alarms. We launched the first and best mobile personal alarm in the UK, the tried and trusted SureSafeGO
Our Best Selling Personal Alarm Pendants
What is a personal alarm for the elderly?
SureSafe's personal alarms for the elderly help older people to live independently in their own homes. Our personal alarms for the elderly call for help at the touch of a button. The elderly alarm pendant is pressed when you or your loved one gets into difficulty. They are alarms that can be worn on the body, either on the wrist or on a lanyard around the neck. They give you or your loved one access to help 24/7.
This can include following a fall, or a sudden illness such as a heart attack, a stroke or an epileptic seizure. They bring confidence and safety to the elderly alarm user, and peace of mind to worried family and friends. Everyone can rest assured that help is always available, quickly and easily, with a SureSafe pendant alarm for the elderly. Buying for yourself or a loved one? We can help.
Choose the Best Personal Alarm Pendant
Review our range of options below to compare features from some of the best personal alarms in the UK and select the one that's most suited to you or your loved ones.
Below you can find SureSafe’s guide to the best personal alarms for the elderly on the market.
A personal alarm can help you or your loved one remain living safely and independently. With so many alarm options available you might find it difficult to decide which one is right for you.
SureSafe has a broad range of personal alarms to suit different needs, health conditions and lifestyles. Whether you are an older adult who would like reassurance that you can get help from the home or garden or an older adult with an active lifestyle who wants an alarm for when you are ‘out and about’ – we can help. We offer some of the best personal alarms in the UK where you can select features that are designed to offer the maximum level of safety for you, as well as peace of mind for you and your family.
Our elderly alarm pendants / necklace alarms are also not just for seniors! Active older people and younger people with medical conditions can also benefit. Looking for a specific feature? Filter products by feature to help you choose the best personal alarm for you. This includes alarms with fall detection, the ability to talk through the device, fully mobile alarms, plus many more!
Our ‘flagship’ product, offering all of the best features a personal alarm can offer. Available in reliable and easy to use pendant or watch format and with either 24/7 or family monitoring. Fully mobile, so you can feel safe wherever you are. Tens of thousands sold so you can feel confident that you are in safe hands. SureSafe are the leaders in mobile personal alarms, the SureSafeGO keeps many thousands of people safe in the UK each and every day.
Our most popular ‘in-home’ wrist alarms for the elderly, the FallSafe personal alarm offers 24/7 peace of mind and safety combined with a discreet and stylish ‘Fitbit’ design. This wrist alarm for elderly people with fall detection and SOS button provides you with all the protection you need in the home and garden. The elderly alarm bracelet never requires charging and can be worn all day and night, offering true 24/7 protection.
Our neck-worn fall alarm for elderly people offers the best available technology to keep you or your loved one safe at home. A lightweight and comfortable to wear elderly fall alarm, and linked to our market-leading 24/7 response team, you can be confident that help is at hand at the touch of button. The ‘smart’ fall detection technology means that you can get the help you need, even if you are unable to push the button.
Enjoy safety and peace of mind from the simplest personal alarm to use. Working through the landline at home, this pendant alarm for elderly people simply requires you or your loved one to wear a simple and lightweight button. Should you get into any difficulty, have a fall or feel unwell, simply push the button and the alarm will do the rest. No recharging required, a ‘no fuss’ alarm to keep you safe 24/7.
Available with either 24/7 monitoring or family monitoring the Dementia Tracker from SureSafe is a GPS watch for Alzheimers patients and those suffering from other forms of dementia and is designed to help them maintain independent living – safer, and for longer.
Looking for a specific feature?
Search our products by feature and find the best pendant alarms for the elderly that will keep you or your loved one safe!
Join the thousands of others living with the peace of mind that SureSafe personal alarms for the elderly bring to families.
We help older people to live independently in their own homes. Giving people the reassurance that help is never far away if they need it. Whether you are looking for a personal alarm pendant for yourself or a loved one, we can help.
Choose Your Alarm
We offer the broadest range of elderly alarms on the market. You can choose the right alarm for your needs and order online. Or, if you have questions, call us on 0800 112 3201 and our friendly knowledgeable team can help you pick the best personal alarm for you.
Get Set Up
We’ll aim to deliver your elderly alarm the next working day. It will be ready to use out of the box. Our alarms are easy to use – simply press the emergency button to call for help. If you have any questions, we are always available to help.
Stay Safe
Simply wear your elderly alarm and you'll know that there will be someone there when you need them. We can keep you safe 24 hours a day 7 days a week. We’re here for you whenever you need us.
Choose a personal alarm to suit your lifestyle.
Compare our broad range of personal alarms for the elderly and find the best personal alarm for your needs and circumstances. Not all personal alarms work the same way, or have the same features, so we have put together an easy way to compare the best-selling personal alarms UK. SureSafe has the right elderly alarm for every need. Whether you want a mobile alarm for when you are ‘out and about’ as well as at home, a fall alarm for if you have a fall, an alarm that is linked to our UK based 24/7 monitoring centre, or one that calls through to your family and friends, we have the solution. Compare the best personal alarms UK below.
Product Comparison
Compare our best-selling personal alarm UK plans
SureSafe’s range of personal alarms for the elderly are feature packed, easy to use, and trusted by tens of thousands of people across the UK. Compare the best personal alarm services plans we offer and see how affordable they are. The best personal alarms for the elderly available, but at an affordable price. Get round the clock 24/7 monitoring for you, or your loved one, for as little as 46p per day.
Price Comparison
You’re in safe hands, but don’t just take our word for it
Frequently Asked Questions
Have a question? Take a look at some of the common questions that people have before choosing the best personal alarm for them:
Which is the best personal alarm for elderly people is a question that is often asked when searching for a device to help keep their loved one safe at home, and provide everyone with some peace of mind. Unfortunately there is no simple answer to this question. Instead, you need to consider the needs of the person that will use the emergency alarm. Personal alarms have a broad range of features available, and you want to make sure that the alarm you choose has the features that are right for you. Features include an elderly fall alarm, GPS tracking, the ability to use it anywhere you go (not just at home), and the ability to talk through the pendant or wristband (not needing to be near a base unit plugged into the phone line), plus many more. With this many options, it is not surprising that some people find it confusing trying to decide which alarm is right for them.
SureSafe is a leading provider of personal alarms for elderly people, and telecare services, and can help you answer the question 'which is the best personal alarm for elderly people?'. One of the things that makes us different is that we have the broadest range of alarms available. Our friendly team of independent living experts will help you decide what is the best emergency alarm for your needs - making sure that the alarm you choose offers you the best level of protection. Call us now on 0800 112 3201 and feel confident that you will get the best personal alarm for elderly people available.
If you have decided that a personal alarm for elderly can help you or a loved one stay safe and independent, there are a few things to think about before choosing the best personal alarm to suit your needs. Do you want protection at home only, or when you are ‘out and about’? Is the alarm user prone to falls, so would a fall detector be a good idea? Do you want to be able to talk to the alarm respondent through the base unit?
If you want help choosing the right alarm for you or your loved ones needs, then call one of our friendly team on 0800 112 3201 and we can help you decide on the best personal alarm for your needs.
We encourage you to wear your elderly alarm while in the bathroom. The bathroom is statistically the highest risk place for a fall. All our personal alarms for elderly are shower proof, and some of them can be worn in the bath. Check out our individual product pages for more details.
Don't worry, simply wait to speak to the operator or your family member (depending on the product purchased) and tell them that it is a false alarm.
Absolutely, we have thousands of customers that use our personal alarm service that are either deaf or hard of hearing. If we are unable to speak with you, we will contact your nominated contacts and/or the emergency services.
Please contact us to let us know your new address, phone number and if any of your nominated contacts will have changed as a result of the move. You should also test your elderly alarm when you set it up in your new home.
Call the SureSafe customer service team on 0800 112 3201, or email [email protected], to arrange for an additional or replacement buttons to be sent to you. This will be for a small additional cost. In the meantime, if your alarm has a base unit you can still call for help by pressing the help button on it.
No. Most of SureSafe’s alarms use frequencies that do not interfere with a pacemaker. They are safe to use.
The only alarms that are not recommended for use by people with a pacemakers are the SureSafeGO Pendant and the TalkSafe. Please call SureSafe customer services on 0800 112 3201, or email [email protected], to learn more.
All of SureSafe’s elderly person alarms will work in the home and garden, so you can feel confident to be out in the garden and know that you can still get help. We recommend that you test your alarm for the elderly from the end of the garden to check that your pendant is still in range when you are furthest away.
If you want your alarm to work when you are away from your home, for example when walking the dog or when at the shops, you will need one of SureSafe’s mobile alarms. Our most popular mobile alarm is the SureSafeGO.
All cancellations need to be made in writing, by email. Please email [email protected]. We will then make arrangements to cancel the personal alarm service for you, and let you know how to return the alarm equipment to us.
The SureSafeGO works away from home using GPS and is the best way of staying safe when you are out and about. You can choose the family monitored alarm and when it is triggered it will call and notify up to three family or friends. There are no monthly fees with this option, but you do need to buy our pay-as-you-go credit.
The GPS means your family can find your location if you need medical assistance or help to get back home, should you get lost or become confused about your whereabouts. If you press the SOS button for help while you’re away from home, the system will send a map to your nominated contact. They will be able to find you from within 5 and 10 metres of the map’s location.
The benefit of the GPS is that you can get help quickly if you need it. There’s no time wasted while your family try and find out where you are. This can be vital if you fall ill or have a fall. Your family can contact the emergency services or get to you without the delay that could result in further injury, dehydration, or hyperthermia.
The SureSafeGO personal alarm is a useful way to stay connected if you have medical conditions that sometimes mean you need help. People living with diabetes, epilepsy and dementia can benefit from a one-button alarm that brings help quickly. It is a commonly used tracker for dementia patients.
For complete peace of mind, we recommend our 24/7 monitoring on the SureSafeGO. This links straight to our response centre operators where your emergency call will be answered any time of the day or night.
The trained operator will talk to you through the pendant, locate you using the GPS feature of the device and arrange for the appropriate help. They will also contact your family and stay on the line to offer advice and reassurance if it is needed.
While there are apps or services that can be used in conjunction with your smartphone to offer some features that are similar to a personal alarm, the activation of these is not as convenient as simply having a wearable personal alarm device on you.
This is because with a wearable button you can call for help at the touch of a button to call a 24/7 response centre or nominated loved ones immediately.
You also do not always have your phone on your person, so you cannot be guaranteed to be able to access it when you need it most. One example among many is when in the shower, the highest risk place of a slip or trip.
We have a range of user guides and instructions for you to review and test your SureSafe personal alarm, you can find these here.
If you are struggling to test your personal alarm or have questions, then give us a call on 0800 112 3201, and one of our customer services representatives will be happy to help you.
We offer a range of different alarms, each of which operates in a slightly different way. Some of our alarms have rechargeable batteries, that do not need to be replaced. Some have replaceable batteries, while others are not replaceable and you will need to purchase a new button when the battery runs low.
Our SureSafe 24/7 Connect range comes with lifetime free pendant replacement when the battery is running low.
Our user guides and instruction manuals can be found here. These will help explain how to change the battery on your personal alarm.
If you are struggling to change the battery of your personal alarm or have further questions, then give us a call on 0800 112 3201. One of our customer services representatives will be happy to help you.
We have a range of user guides and instructions to help you set up your new SureSafe personal alarm, you can find these here.
If you are struggling to set up your alarm or you have questions, why not give us a call on 0800 112 3201, and one of our customer services representatives will be happy to help you.
Personal alarms for the elderly are designed to provide quick support in cases of an emergency.
There are different types of personal alarms (namely alarms connected to a response centre, or alarms connected to family and friends). The alarm is designed to call one of these options if a button is pressed, or something such as a fall is detected (depending on the alarm and the features it has).
Personal alarms work by connecting you, or a loved one, to help at the push of a button worn on the body at all times.
Studies have shown that when comparing personal alarm users and non-users, those with a panic alarm for elderly people service experienced more positive outcomes in terms of: feeling safer and more secure, and being more active around their home (De San Miguel et. Al. 2017).
The main benefits reported by purchasers of a panic button for elderly people were: feeling of security and peace of mind for themselves; reduced anxiety about falling and not being able to get up; feeling of security and peace of mind for their family; providing fast assistance in an emergency situation; extending the time they were able to continue living in their own home; increasing confidence in performing everyday activities; being able to get help from anywhere in the home; and, being more active around the home because they were not worried about falling.
Telecare costs vary depending on who the supplier is, and what features and benefits they are offering.
SureSafe offers the most competitive pricing available, without compromising on the quality of the products and services, or the broad range of features. Their prices range from:
- 24/7 monitored in-home panic buttons for elderly people from £13.99 per month
- 24/7 monitored fall detection in-home alarms from £17.99 per month
- Mobile personal alarms from £179.95
- Fully digital family & friends alarms with options for no-ongoing fees from £129.95
Depending on your own needs or the needs of your loved ones, the best type of personal alarm varies. For example, a dementia tracker is most helpful for a person with dementia, however a 24/7 monitored alarm may be best for loved ones that want to remain independent but live close by.
Why not take a look at our different personal alarm features to determine which type of emergency alarm for elderly people might be the best for you or your loved one, so that you can have peace of mind should an emergency arise.
Alternatively, call us on 0800 112 3201 and one of our friendly team of Independent Living Specialists will be able to help you choose the right alarm for your needs and circumstances.
Personal alarms take care of your elderly relatives because they make it easy for your relatives to contact family (or a SureSafe operator if you have a monitored alarm) if they should fall ill. By wearing a personal alarm your elderly relative can get help with the touch of a button.
If you choose to have a falls alarm for elderly people, the SOS button doesn’t even have to be pressed. The technology inside the pendant can recognise a fall and the alarm is triggered automatically.
The personal alarm takes care of your elderly relative through its ability to get help quickly. This means your family member doesn’t have to wait hours for help or emergency assistance to arrive.
If someone is able to reach your elderly relative quickly it can avoid the added suffering of hypothermia or dehydration. Getting help quickly increases your elderly relative’s chances of making a full and fast recovery.
Another way SOS alarms help the elderly is if you have an alarm with GPS tracking. This means that the alarm can be used both at home and when ‘out and about’. It also means that if your relative gets lost or becomes confused while they are away from home, they can press the SOS button for help. You’ll then be sent a map showing their location within 5 to 10 metres.
There’s also another excellent feature of the SureSafeGO. It is Geo-Fencing. If you have an elderly relative who tends to wander you can set the tracking to send you an alert if your relative leaves the area you have set up as a safe zone.
You can also find them without them having pressed the button by using the Find Me feature on the SureSafeGO if you have the family monitored option.
All our personal alarms are lightweight and discreet. Your loved one can wear the alarm comfortably at all times, even in the bath or shower.
A personal alarm can help elderly relatives to live independent lives because they have the reassurance of a personal alarm. Wearing an alarm that calls family or a SureSafe operator at the touch of a button provides security.
Security gives the personal alarm wearer the confidence to get out of the house and be independent. Knowing that at the touch of a button help is at hand, your elderly relatives become less afraid of leaving what they see as the safety of their home to get on with life. Wearing a personal alarm reduces anxiety about falling and therefore gives your elderly relatives the confidence to stay young at heart and to get out and about.
Wearing a lightweight and discreet personal alarm means that should your elderly relative feel unwell, or have an accident, they don’t have to rely on strangers to get them the help they need. They can press the SOS button and hear the reassuring voice of a family member or a trained SureSafe operator.
Many elderly people living as a couple also feel more confident if their housebound partner wears a personal alarm. This lets them get out to the shops or the library. They know that if their partner needs them at home, they will be contacted immediately the SOS button is pressed or a fall alert alarm senses a fall.
In fact, if you have fall detector the wearer doesn’t even have to press the button. The alarm will sense a fall and send out an alert automatically.
The young at heart seniors we support appreciate having someone on the other end of their SOS button. They can listen to advice and reassurance. Our SureSafe operators can also call emergency services if they're needed.
Our lightweight personal alarms are designed to keep you safe when you are out and about meaning you can keep doing what makes you happy, whether that be exercising, shopping, meeting friends or enjoying a hobby.
The SureSafeGO can help you while you’re away from home because it is fully mobile, and it has GPS tracking.
GPS tracking in the pendant or wristband will send your nominated contacts a map if you press the SOS button. They will be able to find your location within 5 to 10 metres. This feature is useful when you are away from home, and you get lost or become confused about your whereabouts.
If you have 24/7 monitoring then the SureSafe operator will be given your location when the alarm is activated. We can then tell your nominated contracts your location. This means that you get the help you need, wherever you are.
The Fall Alert is also an immense help when you are away from home. The personal alarm can feel the change in air pressure and movement which is associated with a fall.
In this case, it triggers the alert immediately rather than waiting for you to press the SOS button. Your family member, or a SureSafe operator (if you have 24/7 monitored) can contact you immediately. If you’re not able to speak then they know to contact the emergency services.
The SureSafeGO GPS tracking system uses mobile phone networks to make sure you are always connected, so you don’t need to worry about being close to a landline or a base unit.
If you have the SureSafeGO you will need to use our top-up credit to use the device. You can buy the credit in three, six-, or twelve-month bundles. The package includes:
- 15 minutes of talk time per month
- 45 text messages per month
- 3MB of data per month
We know that in some months you might use the device more than others. If you run out of credit, you’ll get an email to tell you about it. If you need more cover that month, contact us and we will reactivate your SIM card. When it is time to renew your credit, we’ll send you a reminder.