SureSafeGO

  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Talking pendant icon Talking Alarm
Talk directly through the device, not a far away base unit, to get the help you need - fast!
Friends and Family App Friends & Family App
Friends & family app for increased connection

Choose Pendant or Watch, Quarterly Or Annual Subscription

Key Info

Both pendant & watch options share the same features

Features:

Around The Clock Monitoring 24/7 Monitoring
Fall icon Automatic Fall Detection
Map GPS icon Staying Safe When Out and About
Ringing Telephone Icon Digital Speech Quality
Geofence icon Geo-Fence
Home icon Home Beacon for Accurate Location
GPS Find me icon ‘Find Me’ Function
Friends and Family App Family & Friends Chat Feature
Battery icon Up To 4 Day Battery Life


Available in either watch or pendant with  24/7 monitoring the SureSafeGO personal alarm is simple to use and packed full of features to keep your loved one safe and to give you additional peace of mind.


The 24/7 monitoring option means that the wearer is connected to a SureSafe Response Centre Operative 24 hours a day. They will speak to the alarm wearer directly through the alarm and arrange for the appropriate help. This might mean calling the emergency services or a family member. A monthly subscription applies for 24/7 monitoring. 24/7 monitoring offers the highest level of safety and peace of mind available.


  • SOS Button – call for help at the touch of a button.
  • 24/7 Monitored – connect to our response centre for guaranteed help - and fast, 24/7.
  • Fully Mobile – use at home, in the garden, in the car… wherever you go!
  • GPS Tracking – industry leading location accuracy so we send help to where you are.
  • Find Me Function - see your loved one's location in an instant, should you need to.
  • Fall Detection – detects falls and calls for help without needing to push the button. Fall detection disclaimer.
  • Talking Alarm – talk directly through the device, from wherever you are.
  • Home Beacon – know if your loved one is at home at a glance.
  • Medication Reminders – set up to 3 medication reminders per day (watch only).
  • Geo Fence – set safe-zones and get alerts if your loved one wanders (via App). Battery life 1-2 days when enabled.
  • Discreet Smartwatch or Pendant Design – none of the stigma of an alarm, all of the style!
  • Water Resistant – designed for use in the shower, the highest risk place for a fall.
  • Up to 4 Day Battery Life - up to 4 times longer than the Apple watch.

Additionally, the SureSafeGO comes with an accompanying ‘family & friends’ App. The added features, included free in the low monthly fee, allow friends and family to provide a more connected level of care for their loved one. Features of the ‘family & friends’ App include:


  • Current Location - request 'on demand' location update for up to date info.
  • Location History - view the last 8 locations your loved one has been to.
  • Activity Log/Event History - review device activity, listing alerts, alarms, updates and more.
  • Device Status - up to date connection and signal quality information.
  • Battery Status - see battery status in real time so it never runs out of power.
  • Chat Feature - secure in-app family chat feature to allow better connected care.
  • In App Alerts - get alerts in the app for things like low battery.
Josuresafe 1

The Benefits Of 24/7 Monitoring

The SureSafeGo personal alarm for the elderly is available with our reliable and best in class 24/7 monitoring and includes free automatic fall detection..

The 24/7 monitoring service links the wearer to one of our UK-based Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.

A family monitored option is also available, which will contact your designated contact/s in the event of an incident. Learn more.

Family & Friends App

The SureSafeGo 24/7 monitored alarm features our family and friends app allows loved ones to provide truly connected care. With 3 apps per user, family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).

When you choose the SureSafeGo pendant alarm
What's in the box?
  • GPS personal alarm
  • Adjustable Necklace Cord
  • Base Unit
  • Charging Cable with Plug
  • Instruction Manual
Pendant-1
Specifications
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: Lifetime Warranty With 24/7 Plans
  • 12 Month Warranty With Family Monitoring
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Neckworn icon Discreet and Lightweight
  • Full Digital Fully Digital
When you choose the SureSafeGo watch alarm
What's in the box?
  • Smartwatch Personal Alarm
  • Black Silicone Stud Strap
  • Charging Cable
  • Charging Plug
  • Instruction Manual
  • Peace Of Mind!
Sure Safe Daniel Westhead 13
Specifications
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: Lifetime Warranty With 24/7 Plans
  • 12 Month Warranty With Family Monitoring
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Full Digital Fully Digital
  • Map GPS icon Staying Safe When Out and About

See what others think of the SureSafeGO GPS Personal Alarm

Very helpful over problems of mobile signal here by suggesting a different type of alarm.

Ruth
22 hours ago

Ordering was straight forward I ordered an alarm watch for my mother. I spoke to one of customer services lady who was super helpful, patient, friendly to set up the new user info, tested the alarm with mum and spoke to another lovely chap - so far so very good!

Pippa White
22 hours ago

Staff extremely helpful and considerate, which for these days is rare, my 80th birthday this year so I remember the old days of politeness.

Keith Wharton
22 hours ago

Quick responses to any queries I had regarding the personal alarm features. Which assured me this was the best alarm for me to have.

Dave Mansfield
22 hours ago

The family monitored wrist watch is a fantastic piece of kit, I have complete peace of mind now, as I can easily monitor activity and importantly battery life, I purchased 2 watches so I can prompt a change of watch and know my friend is safe at all times without having to physically be there to assist, as they have manual dexterity issues. Had tried other systems, but this one surpasses our expectations. The ease of online ordering, lovely choice of easy on watch straps which are so easy to change and finally the amazing helpful staff who went above and beyond to help, with knowledgeable advice.

Customer
22 hours ago

Todd helped us get our device set up and tested.

Maria
22 hours ago

Todd was very patient, kind, helpful in setting up pendant.

Shirl Miller
22 hours ago

This little device is just what our family needed for my Mom. We have family members in the area and feel much better now that they can be contacted in an emergency.

Lori Huff
22 hours ago

I was concerned the product originated in the UK but there are no apparent issues. Needed a device to reach family before emergency services and the SureSafe seems to be just the product. Have not introduced it to the user yet. That will be the true test. Thank you.

Amy Kaye
22 hours ago

Explained everything very well. Very helpful

Greg Flora
22 hours ago

Frequently Asked Questions

How do I set up a SureSafeGO?

At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.

You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 061 4501
Email
Email us Send a message