











-
Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
-
Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
-
GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
-
Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
-
Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring

Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.

Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual

- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Discreet and Lightweight
-
Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!

- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Fully Digital
-
Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
It was very easy to get through to someone very helpful and the watch is super simple to use. Thank you!
Staff are always available to answer any queries, patient, quick delivery time.
Great product and fantastic customer service.
With my mum getting older but still wanting her independence its a godsend knowing that if she ever needs us urgently and cant get to her phone or if she falls she can reach us at the press of a button. This watch is brilliant - as is the customer service! We thought we had a problem with the alarm over the weekend and left a message - expecting to wait until Monday for assistance - but Yvonne was immediately on the case (on Mothering Sunday!) ensuring everything is working. It turns out all is fine - but great to know the team are on hand if needed. Highly recommend
So simple. Great service
No delay answering phone. Customer service good plus fast delivery of order. Very satisfied with watch.
Very good service. Having my alarm helps me to feel safe and my family are happy knowing I can contact them quickly if I need help.
I initially requested a call back, because I wasn't sure about something. The call back was prompt, questions answered and the watch was ordered at that point. Following set up, had a query, which was promptly answered and resolved. All works great, easy to organise everything with the online account. The App is a quick and efficient way to monitor at a glance the battery charge and device location. Would highly recommend the product.
Good website to follow. Had a helpful callback to ask some questions. Latest technology to work anywhere in uk not just at home. The App works brilliantly- even a text to say battery needs charging! Family can follow where we are. Great design. Delivered next day. Highly recommended!
Suresafe were very helpful & speedy with the delivery of my mums pendant. So far it has worked really well & any questions we had were dealt with promptly & in a very friendly professional way.
Lots of helpful advice from staff. Operated as expected. Feeling safer now.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.