











-
Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
-
Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
-
GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
-
Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
-
Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring

Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.

Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual

- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Discreet and Lightweight
-
Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!

- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Fully Digital
-
Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
I ordered a sure safe go wristband. It was easy to order, it arrived very quickly and was easy to set up. I set it off by mistake and the response call was very quickly, same with test calls. Even received a call to say my battery was running low! Very pleased overall so far
Personal care. Patient, and was happy to explain again and again until we all knew exactly how it all works.
Quality and functionality of my wrist alarm is matched by the customer service which is way beyond anything that I have experienced before.
The Sureserve-GO Pendant is excellent, call-centre ans within 1 minute from press and very polite and helpful (Test). The pendant is light and good.
Daniel was very helpful getting us set up.
I called SureSafe for help with invoicing and setting up the iCare app for my mother's device. Mariam took my details and promised to sort out both requests for me. Minutes later, I received everything I needed and I couldn't be happier with the service from this company.
I cannot recommend SureSafe alarms highly enough. The service my mother received was such good value for money and totally reliable. The peace of mind it gave us as a family was invaluable.
Absolutely fantastic service from start to finish. This is the second time we have used Suresafe and would highly recommend! The website is very easy to use and informative and the customer service is excellent.
Reviews were top notch so ordered which was incredibly easy. The watch arrived the very next day and was very easy to set up. Whilst I haven't needed to be in touch with them since, their customer service has been excellent with helpful email reminders to re charge the watch and a gentle reminder that they are there should we need them. Peace of mind and thrilled all round.
Quick and easy
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.