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SureSafe Lone Worker App + Panic Button
Discreet, one-touch protection for employees working alone
Give your employees a faster, more convenient way to request help when it matters.
The SureSafe Lone Worker App + Panic Button combines smartphone-based safety features with a small, wearable Bluetooth SOS button. Employees can raise an alert without unlocking or accessing their phone, making it particularly suitable for public-facing, mobile and medium-risk roles.
Choose self-monitoring or 24/7 professional monitoring to suit your organisation's needs.
Wearable Bluetooth panic button included
Discreet, one-touch SOS activation
GPS location sharing
Welfare check-ins and timed safety sessions
Self-monitoring or 24/7 professional monitoring
Raise an alert without accessing your phone
A discreet physical SOS button lets employees activate an alarm without unlocking or navigating their smartphone, helping them request assistance in situations where accessing a phone may be difficult or draw unwanted attention.
Help responders identify where assistance is needed
The app shares available location information when an alert is raised, helping nominated contacts or professional monitoring operators establish where the employee may need support.
Stay connected throughout the working day
Scheduled check-ins allow employees to confirm they are safe. If a check-in is missed, an alert can be generated according to the configured response arrangements.
Additional reassurance during specific activities
Employees can start timed safety sessions before undertaking lone working tasks, helping organisations identify when a task has not been completed or an employee may need assistance.
Choose the response arrangement that works for your team
Direct alerts to your nominated internal responders or choose professional monitoring with trained operators available 24 hours a day, 365 days a year.
Key Product Information
SureSafe Lone Worker App + Panic Button
Enhanced Lone Worker Protection Without a Separate Alarm Device
The SureSafe Lone Worker App + Panic Button combines the convenience of smartphone-based protection with the reassurance of a wearable physical SOS button.
Designed for employees working alone, visiting customers, interacting with the public or carrying out duties away from colleagues, it provides a practical way to raise an alert quickly and discreetly.
The Bluetooth button connects to the employee's compatible smartphone, allowing an SOS alert to be activated without needing to access the phone itself.
Employees also benefit from the app's wider safety functionality, including GPS location sharing, welfare check-ins and timed safety sessions.
For employers, the central management platform supports user administration, incident reporting and visibility of relevant lone worker safety activity.
Designed for Employees Who Need Discreet, Accessible Protection
The SureSafe Lone Worker App + Panic Button is particularly suited to employees who:
- Work alone while interacting with members of the public.
- Visit customers, clients or unfamiliar properties.
- Carry out mobile or field-based duties.
- Work in environments where a phone may not always be readily accessible.
- Could encounter threatening, aggressive or unpredictable situations.
- Need a physical SOS button without carrying a separate connected alarm device.
Wearing Options
Wear Your Panic Button in the Way That Suits Your Role
Different working environments call for different ways of carrying an SOS button.
The Bluetooth panic button can be paired with optional wearing accessories to help employees keep it accessible during their normal duties.
Belt Clip
Attach the button to clothing or a belt for convenient access during the working day.
Lanyard
Wear the button around the neck for easy access when moving between locations or carrying out routine tasks.
Watch Strap
Wear the button on the wrist for a familiar, readily accessible arrangement.
A small wearable button connects to the lone worker app and allows employees to activate an SOS alert without accessing their smartphone.
Employees can also raise an alert directly through the smartphone app.
Available smartphone location information helps responders identify where assistance may be required.
Employees can confirm they are safe through scheduled check-ins. Missed check-ins can trigger alerts according to the configured settings.
Employees can activate timed safety sessions when undertaking particular tasks or working in locations where additional oversight may be appropriate.
Authorised managers can view and manage users, alerts, safety activity and relevant information through a central portal.
Record and review incidents to support internal reporting and improvements to lone worker safety arrangements.
Communicate with app users through supported notification features.
Choose between self-monitoring through nominated responders and 24/7 professional monitoring.
A Bluetooth panic button is included with the underlying subscription package, removing the need for a separate initial purchase of the standard button.
What's included
- SureSafe Lone Worker App + Panic Button Subscription
- Access to the SureSafe Lone Worker App
- One Bluetooth panic button per subscribed user
- SOS activation through the app or Bluetooth button
- GPS location functionality
- Welfare check-ins
- Timed safety sessions
- Access to supported management and reporting tools
- Selected monitoring service
- Lifetime replacement warranty for the Bluetooth button, subject to terms
A compatible smartphone is required and is not included. Optional wearing accessories may be purchased separately.
Specifications
- Product type Smartphone safety app + Bluetooth panic button
- Compatible platforms Apple iOS and Android
- Smartphone required Yes
- SOS activation In-app or Bluetooth button
- Physical panic button Included
- Connection to smartphone Bluetooth
- Button operating range Within supported Bluetooth range of the paired phone
- Location functionality GPS and supported smartphone location services
- Welfare check-ins Included
- Timed safety sessions Included
- Management dashboard Available
- Incident reporting Available
- Monitoring Self or 24/7 professional
- Button battery life Up to approximately 3 years, subject to conditions
- Warranty Lifetime replacement warranty, subject to terms
- Connectivity Suitable smartphone connectivity required
Not Sure Whether You Need a Dedicated Lone Worker Alarm?
Different roles require different levels of protection. SureSafe offers three solutions to help you choose the most appropriate option for your employees.
Lone Worker App
Simple app-based protection
For employees who carry a compatible smartphone and need a straightforward way to raise an SOS alert.
SureSafe Lone Worker App + Panic Button
Faster, discreet access to help
For mobile and public-facing employees who would benefit from an additional physical SOS button.
SureSafe Lone Worker Alarm
Dedicated protection for higher-risk lone workers
For employees who need a separate safety device with a physical SOS button, GPS location functionality and automatic fall detection.
Lone Worker Protection with 24/7 or Self-Monitoring
The SureSafe Lone Worker Alarm is available with two monitoring options, allowing organisations to choose how alerts are received and managed.
24/7 Professional Monitoring
Trained responders available day and night.
With 24/7 professional monitoring, an alarm activation connects the employee to the professional monitoring service.
The operator can communicate directly through the device, assess the available information and follow the agreed response procedures. This may include contacting nominated colleagues, managers or emergency services where appropriate.
Professional monitoring is particularly valuable for employees working outside normal hours, in isolated locations or where reliable internal response cover cannot always be guaranteed.
Benefits
- Monitoring 24 hours a day, 365 days a year
- Trained alarm response operators
- Two-way communication through the device
- Established escalation procedures
- Reduced reliance on internal colleagues being available
Self-Monitoring
Manage alerts through your own nominated contacts.
With self-monitoring, the alarm is configured to contact nominated individuals or an appropriate internal response arrangement.
If the first contact cannot be reached, the system can attempt additional nominated contacts according to its configuration.
This option can be suitable for organisations with reliable internal procedures and employees available to respond to alerts.
Benefits
- Use your own nominated responders
- Maintain control of internal escalation arrangements
- Flexible response configuration
- Lower monitoring costs
Self-monitoring requires suitable arrangements to ensure alerts are received and acted upon promptly.
How it works?
From Raising an Alert to Getting Help
1. Worker activates alert
2. Location shared
3. Alert received
4. Escalation begins
5. Help dispatched
The precise response process depends on the product, monitoring option, connectivity and agreed escalation arrangements.
Who needs an App + Panic Button?
Enhanced Protection for Employees Who Need to Raise an Alert Discreetly
The SureSafe Lone Worker App + Panic Button is particularly suited to employees who face situations where accessing a smartphone to raise an alert may be difficult, impractical or undesirable.
Employees Working with the Public
Retail workers, healthcare professionals, social care staff and other public-facing employees may encounter aggression, threats or unpredictable situations.
A wearable SOS button offers a discreet way to request assistance without needing to unlock or handle a smartphone.
Mobile and Field-Based Employees
Field engineers, inspectors, maintenance teams and other mobile employees regularly work away from colleagues or visit unfamiliar locations.
The Bluetooth button provides an additional physical means of activating an alert while retaining the wider safety functionality of the app.
Employees Visiting Customers or Properties
Estate agents, housing officers, community workers and employees conducting home visits may enter unfamiliar environments or meet people without colleagues present.
The app and panic button can form part of an appropriate lone worker safety procedure for these activities.
Employees Working Across Multiple Sites
Facilities teams, hospitality employees, security personnel and other dispersed workers may move between locations throughout the day.
The app-based platform helps organisations manage safety activity across teams, while the wearable button provides convenient SOS access.
Supporting Lone Workers Across Different Industries
Utilities & Field Services
Health & Social Care
Charities
Construction
Transport & Logistics
Security
Retail
Property / Estate Agents
Why Organisations Trust SureSafe
UK-Based Support
Proven Technology
Solutions for Different Risk Levels
Flexible Monitoring
Professional Monitoring Credentials
Independently Reviewed
Straightforward Purchasing & Deployment
Industry Leading Experience
Frequently Asked Questions
A Bluetooth lone worker panic button is a small wearable device that connects to a compatible smartphone and safety app. It allows an employee to activate an SOS alert without unlocking or accessing their phone.
The employee uses the SureSafe Lone Worker App on a compatible smartphone and pairs the Bluetooth panic button. Pressing the button activates an alert through the app, which is directed to the selected monitoring arrangement.
Good provides app-based lone worker protection with SOS alerts, GPS location sharing and welfare features. Better includes these app capabilities plus a wearable Bluetooth panic button, giving employees an additional physical way to raise an alert.
Yes. The underlying product package includes a Bluetooth panic button with each subscription. Final SureSafe subscription terms should confirm the inclusion and any replacement conditions.
The underlying product includes a lifetime replacement warranty for the Bluetooth panic button. The exact coverage, exclusions and replacement process should be confirmed in SureSafe's terms before publication.
No. The Bluetooth button works with the lone worker app on a compatible smartphone. Employees who need a device that operates independently of a smartphone should consider the SureSafe Lone Worker Alarm.
No. The purpose of the Bluetooth panic button is to allow SOS activation without accessing or unlocking the phone, provided the button and app are correctly connected and operating.
The Bluetooth button must remain within its supported operating range of the paired smartphone. Actual range depends on the device, environment and obstructions. The reference comparison indicates a phone distance of under 50 metres, but the guaranteed operating range should be confirmed before publication.
The underlying product offers optional wearing accessories, including a watch strap, lanyard and belt clip. Availability, compatibility and prices should be confirmed for SureSafe.
Yes. Employees can activate an SOS alert through the app as well as using the Bluetooth panic button.
Yes. The app uses supported smartphone location services to provide location information when required. Accuracy and availability depend on the phone, permissions, connectivity and operating environment.
Yes. Employees can complete scheduled welfare check-ins, helping their organisation maintain contact while they are working alone.
Timed safety sessions allow employees to indicate that they are undertaking a particular lone working activity. If a session is not completed or a scheduled check-in is missed, an alert can be generated according to the configured arrangements.
The underlying product information references fall detection, but the precise availability, activation method and subscription configuration require confirmation. The Bluetooth button should not be described as providing automatic fall detection until this has been verified.
No. The Bluetooth panic button is an alert-activation accessory, not a standalone two-way communication device. Any supported voice communication takes place through the paired smartphone and app.
The alert is directed to the selected monitoring arrangement, together with available location and incident information. The responder follows the appropriate response procedures and arranges escalation where necessary.
With self-monitoring, alerts are managed by nominated responders within your organisation. With professional monitoring, alerts are handled by trained operators available 24 hours a day, 365 days a year.
We generally recommend professional monitoring where employees face elevated risks, work outside normal hours or where the organisation cannot guarantee that internal responders will always be available. Self-monitoring may be suitable where reliable internal response arrangements are already in place.
Yes. The self-monitoring option allows alerts to be directed to nominated personnel, including internal security teams, managers and supervisors.
Yes. The SureSafe Lone Worker App + Panic Button can be purchased with professional monitoring, giving employees access to trained responders around the clock.
The app requires suitable connectivity to transmit alerts. The Bluetooth button communicates with the paired smartphone but does not independently provide mobile network connectivity. Organisations should assess network coverage and operating conditions when selecting a solution.
The Bluetooth button depends on its connection to the paired smartphone. If the phone is not nearby or the connection is unavailable, the button may not be able to transmit an alert. Employees should be trained to keep their phone with them and maintain the required settings and connectivity.
Yes. The solution can be suitable for small teams as well as larger organisations. Smaller businesses can purchase online, while organisations with more extensive requirements can speak to our Lone Worker team.
The underlying platform includes a central management dashboard for managing users, alerts, locations and relevant safety activity across teams, subject to permissions and configuration.
Yes. The underlying platform includes incident reporting functionality to help organisations record and review safety events.
The underlying solution is typically deployed within approximately 48 hours, depending on onboarding requirements. Actual timescales for SureSafe will depend on configuration, workforce size, button availability and delivery.
Employees should understand how to pair and wear the button, activate an alert, maintain smartphone connectivity and follow their organisation's lone worker procedures. Training should form part of the wider implementation process.
The underlying product comparison references battery life of up to three years. Actual battery life depends on the device and operating conditions. The specification should be confirmed for the button supplied by SureSafe.
Pricing depends on the number of users and the selected monitoring option. The underlying UK reference prices start at £12.25 per user/month for self-monitoring and £15.45 per user/month for 24/7 professional monitoring for teams of 1–24 users, with lower per-user prices available for larger workforces.
Final SureSafe prices and billing terms will be displayed during purchase.
There is no general UK legal requirement for every lone worker to carry a panic button. Employers must assess and manage the risks associated with working alone. A wearable panic button may be an appropriate measure where employees need a reliable and accessible way to request assistance.
Protect Your Lone Workers with SureSafe
From a single employee to a larger workforce, we'll help you find protection that suits the risks your people face.
Speak to the Lone Worker team
or call 0808 304 7562 — Mon–Fri, 9am–5pm
