Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

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Helping People Stay in their Homes Longer

Our personal alarms help you maintain your independence. We’re here to help when you need us. Should you have a fall, suddenly feel unwell or be concerned about any unwanted callers, you have our team on hand to get you the help you need. We can put you in touch with the emergency services, a loved one, friend or a neighbour and advise you on what to do until they arrive.
Independent living
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Staying Safe When Out and About

Our personal alarms give peace of mind that help will be on hand if you or a loved one should need it. For those who like to get ‘out and about’ we offer fully mobile personal alarms with GPS tracking. Our customers can be helped at the touch of a button even when they are away from home.
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Personal Alarms that Call Friends or Family

Our friends and family monitoring option means that your alarm can call the people you chose whenever you need them. With no monthly fees, our personal alarms make sure that you can reach friends or family when you need help.
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Help on Hand at all Times

Our UK based team are always on hand when you need help or reassurance. They can put you in touch with the help and support you need, that might mean calling a family member, an ambulance, the police, fire brigade or a range of other services. You never have to worry about ‘bothering’ us, we are always here and always happy to help.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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How to use a personal alarm
16 Sep 2021

How to use a personal alarm

Sometimes buying a personal alarm is overwhelming due to not being sure about how to use it, or how easy it’ll be to set up for the user. Here we give you the basic help to understand how to use a personal alarm.
Take Time for Self Care
25 Aug 2021

How do I make time for myself as a carer?

If you are caring for your elderly mum, dad or any other loved one, it can be exhausting and you may struggle with your wellbeing. It is very important that you take time out for self-care. Here are some helpful suggestions on ways you can take care of yourself as a carer.
Tackling elderly lonliness
13 Aug 2021

Can a befriender help my widowed mum feel less lonely?

More elderly people are saying that they feel lonely than ever before. Luckily there are a few ways in which we can tackle loneliness. One way is introducing your elderly loved one to a befriender.

Help and advice

We've got plenty of advice and tips, whether you're looking for information on avoiding falls or about managing a long-term health condition. We've even put together helpful suggestions on topics like saving money and dealing with loneliness. You might already own a personal alarm, or you might be looking for yourself or a family member. Whatever your circumstances we've got information to support you.

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Caring for elderly parents: The ultimate guide

Most elderly people live at home and need at least some level of care from relatives to maintain their independence. We've put together some important things to think about if you're caring for elderly parents. This includes tips on safety, wellbeing and changes you might need to make around the home.

Best money saving tips for 2021

We’re here to give you the best money-saving tips this year. After a tough year, it’s safe to say that we are looking forward a new year, but with many of us facing furlough or job loss, we thought it would be a great idea to put together a quick guide on how to save your money and be extra frugal!

Fall prevention in the elderly

Fall prevention is even more important as we age because our ability to heal gradually slows down. An initially minor injury can easily develop into a long-term, serious issue. The best personal alarm uses personal alarm fall detection and is designed to prevent falls. It's thought that just having a fall alarm can give elderly wearers peace of mind which makes them more confident on their feet.

Does your elderly loved one live alone?

Loneliness within the elderly community is a fairly common issue. As people age, they become more vulnerable to loneliness. This could be because they can't get out much or they retire and don't have the same social networks. But what are the signs of loneliness in elderly people? How can you prevent loneliness in elderly relatives? And how can a personal alarm system make a lone elderly person feel safe?

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

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247 Connect Doro User Guide

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247 Connect Tunstall User Guide

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SureSafeGO 247 Monitored User Guide

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Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

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SureSafe is the leading provider of personal alarms within the UK.

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