Knowledge & Resources

All good very easy

From setup to usage everything was so simple!

Customer services both pre purchase and post service were super helpful. You have a great team and I’m very happy that the device is so simple and easy for my father to use. It’s very reassuring to know that he can contact me for help so easily. Thank you.

I dealt with your customer service team a few times as I set it up wrongly and they were extremely helpful.

Excellent service , easy and help full staff, delivery of watch was fast, my dad feels a lot more confident to go go out without worrying . The watch is very easy to use and the sound quality is great

This watch gives me more confidence and peace of mind. A brilliant invention. Thank you.

They are so much better then the "fallen cant get up" company. Was with them 14 years. My gram passed and they would not let us keep the account that was active for over 14 years without paying activation fees, equipment costs (over $300) and rasing the monthly fee to over double of this companies. They have been absolutely wonderful to deal with as well. Everything was SUPER easy!

From my first enquiry to conclusion has been an easy experience. The sales team explained the benefits of having the watch. Gps for easy to use and confidence whilst out and about the cost for what you get is great much more than expected, As my contract with my current supplier had increased I have now cancelled them because I get more for less with. Sure Safe Alarms

The person I spoke to to help me through the renewal process was extremely helpful and the experience was a pleasure...and he saved me some money given the pendant user is disabled and therefore VAT exempt. Who knew.

Alarm watch arrived the day after it was ordered and it went off at 01.38 24 hours later when my mother fell, the watch called me and it saved her lying on the floor for 6 hours. Worth every penny just for that call!