Knowledge & Resources

Easy to manage and lots of good instructions

Ordering the device easy. Todd did a fantastic job with starting the subscription, walking me thru the set up and testing the device. This is our 2nd device and 2nd positive experience.

Fast delivery, excellent communication.

Very personal service after ordering. I was a bit put off by having to call to set up but it turned out great. A human being answered the phone and walked me through every step. Then the rep called back a few days later just to make sure everything was working. Really great support. It is so nice to find a device that does not call 911 or force all calls through a call center before notifying family. We switched from a different provider that required full monitoring and we are much happier with this.

Very helpful and fast delivery service 24 hour from time of order cant be better than that.

Excellent service so far. Pendant arrived the next day. Easy to set up and my 86 year old mum finds it easy to use - basically 2 buttons - one to tell the time and remaining battery life and the second to call for help. Very neat device and despite being reluctant to use a personal alarm, is finding it unobtrusive.

I was ringing on behalf of my husband who is struggling at the moment with his balance and dizziness. I worry about when i am not around and if he has a fall or a seizure. The gentleman I spoke to was very kind and calm and told me everything i needed to know. He really did put my mind at rest. The watch arrived in great time and was easy to set up using the instructions. I have recommended SureSafe Alarms to others who struggle with life a little and their loved ones need reassurance that if they have a fall or need to be alerted quickly, that the watch will do its job. Thank you very much for everything

Great service setting up. Will be great for our needs

I like how easy it is to use the device. My father is climbing in age and his faculties have been declining recently. I feel at ease with him wearing the device. The set up was quick and effortless. The call taker was great.

From my initial inquiry through the follow-up call and eventual setup of the device for my father, the entire process was seamless. The device itself is excellent and has given me real peace of mind knowing that my 90-year-old father can continue to live independently with added safety and support.