Knowledge & Resources

Darrel helped me choose the correct alarm for my sister and answered all my questions also gave me a direct number incase of any problems my watch style alarm was delivered next day

Exceptional. From start to finish, the experience was reassuring, efficient, and thoughtfully designed for people supporting elderly relatives. The Suresafe website provided clear, accessible information that made it easy to understand the options and feel confident in the decision. Ordering was straightforward, delivery was quick, and setup was simple with clear instructions and no unnecessary complexity. The wristband itself is comfortable, and easy for my mum to wear daily. The fall detection feature offers vital reassurance, and the system supports her independence while providing an important safety net. Overall, Suresafe delivered exactly what was needed - a reliable, well-designed solution that genuinely improves safety and peace of mind. Thank you. 🙏

Very responsive and helpful

All information was clear, easy to understand from start to finish. I received the watch very promptly and it’s very easy to use. Had to use once and a very helpful member of staff responded very quickly. I had actually pressed the wrong button trying to cancel but was phoned to make sure I was ok. Can’t fault anything.

Good communication and swift service

Daryl was really helpful when I called to enquire about the SureSafe service and the alarm arrived quickly. Customer support is brilliant, didn't have to wait in a queue to have my queries answered - a real bonus! Hopefully, that will continue.

Arrived quickly. Easy set up. Ready to see how well it works

The customer service was impeccable! The device arrived perfectly and in record time.

Extremely helpful and professional staff, who follow up whenever the watch battery is running low.

Ease of purchase