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24/7 Emergency Monitoring Systems for the Elderly

Our 24/7 elderly monitoring option means that there'll always be someone on hand any time of the day or night, to connect you to a loved one or the help you might need.
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Get 24/7 monitoring with fall detection for your loved one from as little as 62p a day!

Get 24/7 monitoring for ultimate peace of mind!

24/7 alarm monitoring for the elderly is where your personal alarm is connected to SureSafe’s 24/7 Response Centre. When you push the button on your pendant or wristband, your alarm call will be connected to one of our Response Centre Operators. We are here day and night, every day of the year, to get you or your loved one the help that you need. Our 24/7 service offers you the highest level of safety available, and gives your loved ones the peace of mind that help is always on hand when needed. You are never alone when you are connected to SureSafe 24/7 fall monitoring service.

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You can leave an elderly person with a mobile phone or landline to get help if they have an accident or feel unwell. But is it dependable? If your loved one has a fall, they might not be able to reach a landline. Mobile phones can run out of battery, not to mention you would have to carry it around with you everywhere you go. Not just inconvenient, it is not even possible when you consider that you cannot take it in the shower with you – the highest risk place for a fall. So what is the solution?

The way to make your loved one feel safe and give you peace of mind is to invest in an emergency monitoring system for the elderly. This can be in the form of a 24/7 monitoring pendant or wristband. The elderly personal monitor is fully mobile and can be worn anywhere you go. Our ‘Go Anywhere’ alarms come with access to SureSafe’s industry leading 24/7 monitoring service.

Our Most Popular Fall Alarms

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SureSafeGO

Your Alarm. Your Way. Be safe anywhere. Available in watch or pendant format with 24/7 or family monitoring. Plus fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
£194.95
View Details
Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
£205.00
View Details
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SureSafe Seizure Alarm

Get help fast. Seizure alarm with family or 24/7 monitoring, GPS tracking and fall detection.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • At home or on the go Fully Mobile
£194.95
View Details

How a 24/7 emergency monitoring system for the elderly works

The pendant or wristband is comfortable to wear, and the call button is easy to locate. When you press the button, a call goes through to our response centre. An operator will then talk to you and take the appropriate action - they will get you the help you need. This can be calling the emergency services, contactfamily and friends, or both.

SureSafe Senior Man Sitting on Hand Illustration

Why the 24/7 alarm is the ideal elderly personal monitor

People over the age of sixty-five have a much higher risk of falling than someone younger. These falls can lead to fractures and breaks.

A person who has had a fall will not only suffer from the distress and pain of falling, but it could lead to the loss of their independence. In some cases, a fall can result in death.

If a person does have a fall, it is vital to get them help as quickly as possible. Minutes matter.

If an elderly person is unable to summon help, they could be lying in a painful and awkward position. After a few hours they could begin to dehydrate or on a cold floor, suffer from hypothermia.

A person wearing a 24/7 emergency monitoring system for the elderly can get help without having to try and get on their feet to get to a phone. A gentle push of the call button will activate a fast response. Getting help fast will reduce the risk of further suffering. This gives you or your loved one the best chance of a full and speedy recovery.

What do most people buy?

Products 2up Square Trans 1

SureSafeGO

Your Alarm. Your Way. Be safe anywhere. Available in watch or pendant format with 24/7 or family monitoring. Plus fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £194.95
Buy Product

Get a 24/7 Fall Monitoring System for Extra Protection

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls, as well as having an SOS button, and will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling, and get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

Choosing the best personal alarm

Why you can trust SureSafe for 24/7 monitoring

You can rest assured that you are in safe hands with SureSafe. We have the expertise and experience to help you live independently. SureSafe are leaders in the industry when it comes to keeping people safe. Our two UK based response centres currently do that for over 170,000 people. What’s more, they are both TSA accredited and certified to the Quality Standards Framework – the highest level of accreditation available.

What are the benefits of 24/7 elderly personal monitoring systems?

  • 24/7 protection
  • No need to rely on family and friends
  • Gives peace of mind
  • Enables the wearer to summon help quickly
  • Talk to a trained SureSafe operator to get the help you need
  • Upgrade to fall monitoring system available

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls and has an SOS button. It will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling and can get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

A SureSafe emergency monitoring system for the elderly takes less than a minute to set up. Feel safe yourself or help a loved one to feel safe. Order a SureSafeGo with 24/7 monitor today.

‘Minutes matter when it comes to getting the help you need. We were delighted to receive a call from the son of one of our customers who let us know that his mum was recovering well after recently suffering a stroke. The ambulance service said that because mum had medical attention within minutes of pressing her pendant she would be home soon, and make a full recovery’
Rosie Response Centre Operator

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What our customers think of our fall alarms

Fall alarms can make a real difference to our customers and their families, but don't just take our word for it read our reviews to see for yourself...

Yvonne helped so much and over a bank holiday weekend, thank you

Ian
1 day ago

Excellent service very happy with my personal alarm monitored watch delivered very quickly next day thank you.

Brian Mullineaux
1 day ago

Expert knowledge and great customer service.

Consumer
6 days ago

The device arrived promptly and it was easy to understand how to charge it. Any questions we had about activating the pendant and about receiving the information forms we needed to complete were skilfully and successfully answered by John. My elderly mum who’s not in the least tech savvy is happy and confident about wearing her pendant.

Sara
1 week ago

Our Rotary club provides Lifeline alarms to vulnerable people in our area. We moved our client base from another call centre to SureSafe in late 2023. The service that SureSafe provides is excellent. Their response is friendly and efficient when taking on new clients.

A very professional service provided in a caring and friendly way. We have no regrets moving to them.

Steve Chisholm
1 week ago

The package came in great condition and was well packed. I purchased this button as a tool for my service dog and the button is sturdy and yet gentle enough that he has been able to click the button fairly easily. I am so excited to see the benefits of using this button.

Stella Gaudium
1 week ago

Friendly staff and quick at sending out goods so that it can be used. Good reviews.

Karen Robinson
2 weeks ago

Great service and Yvonne was very helpful with my enquiry regarding the changing the alarm into pendant mode

Neil Dunn
2 weeks ago

Selected a new strap for my mums SureSafe watch. It arrived promptly and am very happy with this purchase 😊

Melanie Pinter
2 weeks ago

I ordered a watch and it arrived the next day ( Saturday). I had a query and phoned customer service but they do not work at weekends. I sorted out the problem ( it was my fault) Today ( Monday ) I had a call from them saying they had a missed call from me did I still have a problem. If that is not first class service I don’t know what is.

I set up the watch and tested it. The watch very much came up to my expectations and although it is early days yet I have no hesitation in recommending SureSafe. Excellent service and product.

Roger Gossop
2 weeks ago

Frequently Asked Questions

Don’t worry, we have you covered. When an alarm is triggered and we cannot speak to you through your talking pendant or the base unit, we will try to contact you on your home phone and landline. If you do not answer we will ask one of your family and friends nominated contacts to check on you. If no family and friends are available, we will contact the emergency services and ask them to check on you instead. With SureSafe, no alarm call goes unanswered.

We have a wide range of personal alarms that let you connect straight to a trained Response Centre Operator at one of our Monitoring Centres. Our monitored alarms are designed with you and your loved one in mind. That is why they are easy to set up, user-friendly and simple to operate, and have affordable monitoring fees.

That’s why you never have to worry if you trigger the alarm but can’t talk, the call still goes through and is treated as an SOS call. Whether you speak or not, a personal alarm for the elderly will send an alert to your contacts, or a SureSafe operator (with 24/7 monitoring).

This means you will get help when you need it. You might have suffered a fall and you are unconscious, or you have had a stroke or a heart attack. In these cases, minutes matter, and our call operators are trained to take the most appropriate action, quickly.

If your call goes through to a nominated family contact, they will know that if you can’t speak you may need medical attention. They can phone the emergency services while they are on their way to your home. This system means there is no delay in getting the help you need.

Wearing your personal alarm for elderly as a pendant or on your wrist makes it easy to press the SOS button. With just one touch a SureSafe alert will be set in motion.

If you have decided that a personal alarm can help you are a loved one stay safe and independent, there are a few things to think about before choosing the best personal alarm to suit your needs. Do you want protection at home only, or when you are ‘out and about’? Is the alarm user prone to falls, so would a fall detector be a good idea? Do you want to be able to talk to the alarm respondent through the base unit?

If you want help choosing the right alarm for you or your loved ones needs, then call one of our friendly team on 0800 112 3201.

A fall detector alarm works by using special sensors in the pendant or wristband that can detect a person having a fall. Normal alarm pendants and wristbands work by the alarm user pushing the button to call for help. Fall detector alarms also have SOS buttons, so the user can manually call for help, however the inbuilt sensors that detect changes in air pressure, movement or impact can also call for help without the button needing to be pressed. This can be vital if the alarm user has fallen and lost consciousness as a result of the fall. The fall detector alarm does not require the person to be able to push the button in order to call for help.

Even if you have never had a fall, the statistics suggest that depending on your age your risk of one could be higher than you think. With one in three over 65’s, and one in two over 80’s, having a fall each year, there is a reasonably high chance that you should consider getting a personal fall alarm. The question you should probably ask yourself is why not have a personal fall alarm? Given that personal fall alarms are only slightly more expensive than regular alarms, but they offer so much more safety and peace of mind. Investing in a personal fall alarm is likely to be a sound decision.

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