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SureSafeGO - Family Monitored
One-touch Personal Alarm
Automatic Fall Detection
GPS Tracking
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Fully Mobile
- Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Family Monitored Alarms
- Our friends and family monitoring option means that your alarm will call friends or family when you need help
Choose Pendant or Watch
Key Info
Both pendant & watch options share the same features
Features:
Automatic Fall Detection
Staying Safe When Out and About
Digital Speech Quality
Geo-Fence
Home Beacon for Accurate Location
‘Find Me’ Function
Family & Friends Chat Feature
Up To 4 Day Battery Life
SureSafeGO Family Monitored Personal Alarm
Available in either a stylish watch or discreet pendant format, the SureSafeGO personal alarm is simple to use and packed full of features designed to keep your loved one safe while giving you peace of mind.
With the family monitoring option, the alarm will contact a designated friend or family member directly whenever help is needed. Multiple contacts can be added in case the first person does not answer. The system is also designed to bypass voicemail, ensuring the alarm continues to try other contacts until it reaches someone. For this option, you’ll want to make sure your nominated contacts are able to respond promptly when needed. A small ongoing fee applies to cover emergency call and SIM card costs.
Key Features:
- • SOS Button – call for help at the touch of a button.
- • Fully Mobile – works at home, in the garden, in the car, or out and about.
- • GPS Tracking – industry-leading location accuracy helps ensure help gets to the right place.
- • Find Me Function – instantly see your loved one’s location if needed.
- • Fall Detection – automatically detects falls and calls for help (without needing to press the button). Fall detection disclaimer applies.
- • Talking Alarm – two-way communication directly through the device.
- • Home Beacon – quickly check if your loved one is at home.
- • Medication Reminders – set up to 3 daily reminders (watch only).
- • Geo-Fence Alerts – create safe zones and receive alerts if your loved one wanders (via the app).
- • Discreet Design – available as a modern smartwatch or pendant, combining safety with style.
- • Water Resistant – safe for use in the shower, where falls are most likely.
- • Long Battery Life – up to 4 days on a single charge, far exceeding many smartwatches.
Family & Friends App
The SureSafeGO also comes with a companion app, included in the low monthly fee, that allows family and friends to stay connected and informed:
- • Current Location – request instant updates on where your loved one is.
- • Location History – view the last 8 places visited.
- • Activity Log – see alerts, alarms, and device updates.
- • Device Status – check connection and signal quality.
- • Battery Status – monitor battery levels in real time.
- • Secure Family Chat – communicate easily within the app.
- • In-App Alerts – receive notifications for things like low battery.
The SureSafeGO is designed to provide confidence, independence, and peace of mind for both the wearer and their loved ones.
Why choose a family monitored alarm?
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The family monitoring option will contact your designated contact/s in the event of an incident. It is perfect if you'd rather communicate directly with a family member or friend in the event of an emergency. Many people will also list neighbours as an emergency contact as they are often best placed to assist quickly.
A 24/7 monitoring option is also available and links the wearer to one of our UK-based Response Centre Operatives for a guaranteed response at any time of the day or night. Learn more.
Family & Friends App
No matter which monitoring option you choose, the Family & Friends App is always included. This easy-to-use app helps loved ones stay connected and involved, offering up to three app accounts per user. Family members can access important information about the alarm, set extra safety alerts, and even chat securely within the app.
Take a look at some of the helpful features below (please note: app screens may vary depending on the device chosen).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- 45 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
I initially contacted SureSafe to enquire about a Pendant alarm as I need one that covers me both inside and outside of the home. Customer service was excellent, Daryl Yates was extremely helpful, an order was placed which arrived two days later. The alarm was easy to set up.
Constant communication when I needed advice on how to set it up
Excellent product and easy to set up and inform the user of very simple instructions for its use. Had to use support as I was trying to get into the wrong web site and they resolved my issue immediately
Great customer service and pre sale advice from John. My watch arrived the net day with clear instructions on use. It is very uncomplicated and easy to use. Does what it says on the tin. Very good experience so far.
Helpful sales person. Answered all my questions clearly and honestly. The watches are easy to set up and the family and friends app is very useful.
I did not expect the experience to be so easy to access it is easy and ready to use as well as people like myself of the older generation. I found it easy and when I needed to speak to a person actually got one on the other end of the phone. Believe me the product is amazing compared to the one I have from another company and the service given is excellent.
The SureSafe website was easy to use and the staff were extremely friendly and knowledgeable. The watch is very well made, easy to use and arrived within 48 hours.
SureSafe Alarm has been excellent. They are always helpful and send timely reminders when the account needs topping up. It gives my mum a reliable personal alarm, and most importantly, it gives our family real peace of mind. I would happily recommend their service.
I had many questions regarding a new Lifeline. There are many choices but Suresafe stood out as the most reliable choice and the help and advice I received was 1st class!!Customer service was patient and caring with me. At 84, with a brain tumour causing deafness, you kindly set it up for me by phone, taking my health & family details for security. So grateful!!
Excellent customer service. John was incredibly helpful and answered all the questions I had and fully explained the process involved in receiving and using my new SureSafe Alarm. My alarm is due to arrive today, the day after I ordered it.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.
