• SureSafe Falling Icon Coloured In Automatic Fall Detection with a Fall Alarm
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Home icon Helping People Stay in their Homes Longer


Discover why the FallSafe Personal Alarm is the perfect option for a wrist-worn fall detection alarm

Easy to set up and simple to use

The FallSafe is a personal alarm that can detect when you or a loved one has had a fall. It also has an SOS button on it that allows you to call for help with a single press. When the alarm is activated, it calls through to our 24/7 response centre. From here, one of our trained Response Centre Operators will get you or your loved one the help you need, fast.

Often when an individual has a fall they are physically unable to push the button on a traditional ‘push button’ pendant. This can be because they have either lost consciousness or are physically unable to e.g. following a stroke or heart attack.

Wearing a FallSafe fall detector wristband or pendant means that the alarm can be activated without the user needing to push the button. The FallSafe uses inbuilt sensors to detect falls and links to SureSafe’s 24/7 Connect monitored alarm services meaning that you have absolute peace of mind that your emergency call will be answered.

The base unit is plugged into your phone line and will call through to one of our trained Response Centre Operators, any time of the day or night. The operator will talk to you via the base unit to understand what is happening. They will then arrange for the appropriate help. This can include calling family or friends, calling the emergency services or both.

If we cannot talk to you through the base unit we will phone you on your landline or mobile. If you cannot answer the phone, we will call your nominated contacts to ask them to check on you. If your nominated contacts are not available we will call the emergency services and ask them to visit you, to make sure that you are OK. No alarm calls go unanswered.

This alarm can be worn on either the wrist or around the neck. It is showerproof and has a range of up to 100m which means that it can be worn anywhere in the home and garden. It will give you peace of mind in higher risk areas for a fall such as the bathroom.

The FallSafe personal alarm plugs into the landline and it does not interfere with your telephone. It is easy to set up and use but installation and demonstration is also available, should you need it.

There is no need to charge this alarm. The FallSafe has a two-year battery, when this runs low, we are alerted and send a new one out free of charge. The base unit also has a battery back-up so that it will work even if there is a power cut.

After you make your purchase, we will contact you to collect more details including nominated contacts, medical information and direct debit information (where you are paying monthly). There is no minimum contract period and this can be cancelled at any time. The renewal price when paying annually for subsequent years is £219. The equipment is rented. You simply return it to us when you no longer need the service. When purchasing the annual plan, there is a £45 set-up fee included. This set-up fee is non-refundable after 14 days.

Falls can come in many different forms and the fall detector is not guaranteed to detect every fall. We recommend that the user manually activates the device whenever possible.

The fall detection technology in this product does not allow the analysis and interpretation of all fall situations. Soft falls, slumping falls, descent controlled falls against a wall or a chair, etc. may not be detected by our products.

Lady Sat In Garden Wearing SureSafe FallSafe Fall Alarm

Keeping you safe

Our key product features are designed with you and your family in mind. Feel confident in knowing that your loved one has 24/7 access to the right support in the event of a fall or any incident which may threaten their safety.


SureSafe Falling Icon Coloured In Automatic Fall Detection with a Fall Alarm
With automatic fall detection, you do not need to press the SOS button to get help. Our fall alarms detect when someone falls and call for help when they might not be able to. This could include being unconscious after falling.
SureSafe Touch Screen Press One-touch Personal Alarm
All of our personal alarms are designed to give you reassurance and let you live your life independently, safe in the knowledge that you can always get help at the touch of a button. Should you suddenly feel unwell, have a trip or fall, or any other type of emergency, get the help you need at the touch of a button.
Home icon Helping People Stay in their Homes Longer
Our personal alarms help you maintain your independence. We’re here to help when you need us. Should you have a fall, suddenly feel unwell or be concerned about any unwanted callers, you have our team on hand to get you the help you need. We can put you in touch with the emergency services, a loved one, friend or a neighbour and advise you on what to do until they arrive.
Response Centre Links to a Trained Response Centre Operator with the Touch of a Button
Our trained Response Centre Operatives are experienced when it comes to supporting people with limited mobility or conditions like diabetes, dementia, epilepsy and many more.
Around The Clock Monitoring Around the Clock Monitoring
Our 24/7 monitoring option means that there'll always be someone on hand any time of the day or night, to connect you to a loved one or the help you might need.
Caregiver Icon Coloured In Help on Hand at all Times
Our UK based team are always on hand when you need help or reassurance. They can put you in touch with the help and support you need, that might mean calling a family member, an ambulance, the police, fire brigade or a range of other services. You never have to worry about ‘bothering’ us, we are always here and always happy to help.
SureSafe 100m Range 100m Pendant Range
This alarm has a range of 100m so it can be used in the home or garden.
SureSafe Thumbs Up Icon coloured in Easy to Set Up and Use
Easy to set up and ready to use straight out of the box.
SureSafe Shower Proof Icon Showerproof
Suitable for use in high-risk areas such as the bathroom.
Ringing Telephone Icon Uses Landline
You will need a landline for this but you will not need a new telephone socket and it will not interfere with your phone.
SureSafe GO Icon Coloured in Discreet and Lightweight
This personal alarm is small, discreet and lightweight. You won't even know you're wearing it.
Battery icon Battery Back Up
The base unit has a battery back up in case of a power cut.
SureSafe Delivery Truck Icon Coloured in Installation & Demonstration Available
If required, we can arrange for someone to install this alarm and give you a demonstration.


Stylish & Discreet

The FallSafe with 24/7 monitoring is lightweight, measuring 37 x 33 x 13mm and weighs only 35 grams. It is available as a wristband or pendant. At just one touch of the SOS button, you can alert us that you need help.

Fall Alert Technology

Using ‘Smart Technology’ the FallSafe 24/7 monitored alarm automatically detects when the wearer has had a fall. It senses a change in air pressure and speed of movement and alerts our trained response centre operators any time of the day or night.

Battery Alert

The alarm comes with a base unit that plugs into the mains. This has a battery back up so if there is ever a power cut, you can be sure that it will keep working.

If a power cut ever does happen, we will get an alert and let your nominated friends or family members know.

The wristband has a 2-year battery. When this runs low, we get alerted and send out a new battery free of charge.

User Friendly

The FallSafe with 24/7 monitoring is easy to set up and use. Installation and demonstration is available if you would like it.

Read some of our great reviews

My father (91) recently had a fall at home (he lives by himself) and he used the SureSafe button that he was wearing to call for help. They quickly contacted my sister-in-law but the phone line was bad and the connection could not be made. So SureSafe then called the local emergency services in my father's area and two police officers came to get him back on his feet. I would definitely recommend this company and their service for elderly people who may need help if they get into any difficulty.
Will Irwin
1 year ago
Exceptional Customer Service and Excellent Product. This company have completely exceeded my expectation... I can not speak highly enough about them. They went over and above to ensure that was able to achieve my goal of receiving my Fall Safe urgently and have it set up in super fast time. I would recommend them in a heart beat. My father was really pleased with the alarm warn on the wrist which is totally waterproof which means he does not need to take it off. I could see him visibly calm just knowing that someone would be there should he have a fall....... and I actually slept for the first time in a week! Great product, so easy to set up (you just plug it in), simple instructions, had a message to test the system when we were ready, very polite service centre. 5 STARS!
1 year ago

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SureSafe is the leading provider of personal alarms within the UK.

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SureSafe is the leading provider of personal alarms within the UK.

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