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Knowledge & Resources
We’re here to help you or your loved one live independently for longer.
Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.
Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.
Lifestyle blog
These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.
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5 Reasons Seniors Say “No” to Personal Alarms & Why They Shouldn’t
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10 Signs Your Parent Needs a Personal Alarm
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6 Challenges of Working in Remote or Isolated Locations
User guides
Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.
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SureSafeGO Family Monitored
SureSafeGO 24/7 Monitored
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SureSafeGO Family Monitored Pendant (purchased before 23/6/25)
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