![suresafego](https://optimise2.assets-servd.host/lame-caracara/production/images/Products-2up-Square-Trans-1_2024-04-02-110322_oddu.webp?w=320&q=85&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1718802264&s=57edb619fa3a71d493adaa7fbdcf1848)
![Pendant-1](https://optimise2.assets-servd.host/lame-caracara/production/images/6_2022-11-11-002018_qtbp.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1713354193&s=7ef52e4256efd250a91bdb0e5464483d)
![Pendant-2](https://optimise2.assets-servd.host/lame-caracara/production/images/4_2022-11-11-001554_nfwe.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781276&s=b78b0c80d0bc50ea5d46e69e5c2c4a9e)
![Pendant-3](https://optimise2.assets-servd.host/lame-caracara/production/images/No-background-4_2022-11-11-001619_bmrq.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781280&s=706a4791cceb6377256ca58f97cabce6)
![Pendant-4](https://optimise2.assets-servd.host/lame-caracara/production/images/5_2022-11-11-001630_ofqh.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781283&s=1948813f5d6b7a1f8e15003a3c56c666)
![Pendant-5](https://optimise2.assets-servd.host/lame-caracara/production/images/2-2.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781286&s=1633c460fc87bc99212cd4db80a6368e)
![Pendant-6](https://optimise2.assets-servd.host/lame-caracara/production/images/1-3.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781290&s=a9f221a396b08bf0c22301ff0339b3d4)
![Pendant-7](https://optimise2.assets-servd.host/lame-caracara/production/images/Rear-image-copy.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781294&s=793cb45ce7205c4cdac3900cc9e23c4a)
![Pendant-8](https://optimise2.assets-servd.host/lame-caracara/production/images/1-2.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1713354249&s=40208a05cbaa22b415945a0161d41d35)
![Careium 450 134146](https://optimise2.assets-servd.host/lame-caracara/production/images/Careium_450_134146.jpg?w=320&q=82&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1668126868&s=cdc2a1d94dd444e5f058a5becccfe549)
![Watch-1](https://optimise2.assets-servd.host/lame-caracara/production/images/wtachlarge.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781193&s=d9313167aa1ccc846d6b16a1a986c3d2)
![Watch-2](https://optimise2.assets-servd.host/lame-caracara/production/images/SureSafe-Daniel-Westhead-57.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781200&s=1daf9289dd75dfe86cc0e44606c3b64b)
![Watch-3](https://optimise2.assets-servd.host/lame-caracara/production/images/SureSafe-Daniel-Westhead-46.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781205&s=ce77d344941814b94f2b6a90cb4e7f19)
![Watch-4](https://optimise2.assets-servd.host/lame-caracara/production/images/SureSafe-Daniel-Westhead-58.png?w=320&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781210&s=46529bd3ad0acf1680b3a63a561574b1)
![Watch-5](https://optimise2.assets-servd.host/lame-caracara/production/images/ssgoplusonwrist.webp?w=320&q=85&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712781214&s=6aa0fcc97a059d660ad04a86fee67702)
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Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
![Josuresafe 1](https://optimise2.assets-servd.host/lame-caracara/production/images/josuresafe-1.png?w=600&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712237697&s=69a20fd128624378b68badc9201485ae)
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
![Ged Customer Service](https://optimise2.assets-servd.host/lame-caracara/production/images/Lifestyle/Ged-Customer-Service.jpg?w=400&h=225&q=82&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1622712148&s=5f0f8e5d0787e63ac1b16c6cc231eb69)
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
![Pendant-8](https://optimise2.assets-servd.host/lame-caracara/production/images/1-2.png?w=432&q=80&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1713354249&s=331a33c671caee366391985505d4c23a)
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
![Sure Safe Daniel Westhead 13](https://optimise2.assets-servd.host/lame-caracara/production/images/Lifestyle/SureSafe-Daniel-Westhead-13.webp?w=432&q=85&auto=format&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1712923234&s=c8f4a935fb9510bc0bfae32d62b760b0)
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Just ordered a dementia tracker watch with the outstanding help from John.
He answered all questions we had and was so polite and understanding, talked us through it all and maybe this as positive of an experience as it could possibly be.
After a lot of research and seeing how recommended this company was and this item it was an easy decision with everything it offers.
Thank you so much! Can’t wait for it to arrive now.
So happy with our SureSafe personal alert system. It gives our mother and family such peace of mind. If she gets into trouble, she just pushes a button and we are alerted. The staff at SureSafe was so helpful when placing our order. The whole process was a joy. Thank you!
Sales person I spoke to was SO helpful,very impressed.
The initial response and the setting up of the system was quicker and easier than I had expected. Both me and my family have been reassured.
Friendly efficient advice
Responded quickly and effectively to my questions, very helpful . Neat pendant that does everything we wanted to assist my mother 😊
Questions answered & any teething problems resolved. Very helpful & understanding staff.
Just acquired alarm & seems to be working well.
Good idea to note SureSafe emergency number
incase of weak signal.
Also, need to ask about fall detection, whether this can be tested & what is the best setting for my particular situation.
Feel relieved & more safe as I spend a lot of time alone. Wearing the alarm on the wrist is more convenient that having a mobile phone to hand should an emergency arise with little or no alert time. The family & friends app is optional that I prefer ie you can still use the alarm & get help without having this feature. Thank you SureSafe for proving peace of mind.
Excellent customer care from Daniel. Have purchased 3 alarms from Suresafe now, all with Daniel's help. Explains everything easily and always happy to help.
In the beginning I had a problem with the watch being uncomfortable. They immediately changed it to a pendant and I am now very pleased. The lady on the phone was so helpful and very pleasant. The pendant arrived very quickly with a postage pre paid envelope to return the watch. 😊
I am not computer literate aged 81. I contacted you for help You were wonderful talking me through each step to register etc.
The following day I fell in the garden and within seconds I was being asked if I was OK ,she called me by my name it was a good experience and very swift and professional THANK YOU
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.