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Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring

Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.

Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual

- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!

- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Superb customer service. Prompt replies to initial enquiry and beyond. Ease of use and peace of mind. This was an upgrade so my Father can speak through the watch so continued with this company as it is easy and all set up.
My father and I were very pleased with his new watch, it's a simple but trendy design. And it's given our family peace of mind whilst my Father is still living independently. Customer service were very helpful when I got my email wrong also 😅 thank you.
Easy to order, base unit and bracelet came within 2 days. Tested the bracelet and it worked well. They gave us a call to check all was OK. Hopefully we won't need to use it but I am confident when we do it will be worthwhile.
HIGHLY recommend SureSafe alarms! The communication with this company is AMAZING!!! Daniel has been great to answer multiple questions and has walked me through everything.
Just brilliant thank you
I have had a lanyard alarm for ten years - excellent service from Sure Safe. Thank you. I decided that a wrist alarm would be more convenient so telephoned your office. Prompt and courteous service, I now have and wear the wrist alarm. I also ordered and received the next day, a handsome gold wrist band.
The service and communication was impeccable. Delivery was on time
I renewed the pendant alarm that my elderly neighbour wears as hers had broken after 4 years. Daryl worked beyond 5.30pm on a Friday afternoon to complete the order.
Customer services (Daryl) supported the ordering process by telephone very well, answering all queries. The pendant alarm arrived within 48 hrs and set up was easy. The test reassured my mother all was working fine and she is now confident professional help will always be there if needed.
Daryl was very helpful and kindly continued to organise the set up of the personal alarm after office hours on a Friday evening.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.