Telecare Alarms: New and Easy to use Technology

SureSafe’s broad range of alarms are developed to make life easier for the elderly and those people living with a medical condition who want to be independent but know that they can get help if they need it.

At SureSafe, we realised that vulnerable people living alone need to summon help quickly through a reliable device and so we developed our telecare alarms.

Through the use of technology, we have been able to improve the lives of the tens of thousands of our customers who wear our telecare alarm systems.

We made our wearable devices easy to use by featuring just one button that you press to get help.

Our principle approach is to listen to the challenges of our customers and create solutions to make their lives easier.

Our Best Selling Telecare Alarm

Pendant2

SureSafeGO Pendant + Family Monitoring

Mobile GPS tracker alarm. Be safe anywhere, Family monitored with fall detection, talking pendant and family app.
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £179.95
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How we create solutions for your problems

A good example of how we rise to technological challenges and solve the problems our customers may have comes from the development of the fall detection in our lifeline alarms.

We recognised that our elderly customers or those who live with a condition like epilepsy or diabetes have a greater risk of falling.

If due to the fall, they were knocked unconscious or became disorientated, we realised they may not be able to press the SOS alarm.

We solved that problem by using technology to create an alarm that would recognise a fall without the wearer needing to do anything. Then we made sure that the fall detection triggered an SOS call automatically.

Another challenge we faced was how to help people who weren’t in the room with their base unit when they needed help. How would they communicate with their loved ones or our response centre to tell the what help they need? Most companies offer a base unit as a speaker which you use to communicate through. But what happens if you’re not within the speaker’s range?

We solved this problem by creating the talking pendant. Instead of relying on the base unit, you can have a two-way conversation just by talking through your pendant. That means if you’re away from your base unit, you can still get help easily.

Another example is that by listening to our customers, we also realised that people liked to have peace of mind by wearing a telecare alarm for the elderly when they were out of the house. They wanted a mobile alarm pendant.

Again, we used our knowledge of technology to create a pendant that was fully mobile. The alarm connects to mobile networks when you are out of the house which enables you to use your telecare personal alarm anywhere. If you have a fall or feel unwell when out and about, your mobile pendant has GPS tracking so your contacts can find out where you are quickly.

More Telecare Alarms for the Elderly

Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
from £195.00
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Fall Alert 640px

Fall Alert

Neck worn personal alarm that can detect a fall and call for help.
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  • Shower proof icon Showerproof
  • Neckworn icon Discreet and Lightweight
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Sure Safe 24 7 Connect 640px

SureSafe 24/7 Connect

Monitored alarm system for the elderly giving 24/7/365 days peace of mind.
  • Bath proof icon Bath & Showerproof
  • Wristworn icon Available as a Wristband or a Pendant
  • Fall icon Add Fall Detection (Additional Purchase Required)
from £165.00
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Our latest challenge

Our latest challenge has come about as a result of the BT Digital Switchover. As you may already know, BT is planning to switch off all old analogue phone lines as they go completely digital. They hope to have the whole country using a digital phone service by 2025.

When BT goes completely digital it will mean that landline plugin phones and any devices that use a landline will be switched over to an internet connection.

Here at SureSafe, we realised we must address this problem. Although the country won’t be fully digital until 2025, SureSafe has already created a solution in the form of a new digital lifeline personal alarm called the SureSafe Guardian.

The SureSafe Guardian is for use in the home and garden. But, instead of plugging into your analogue telephone line, it functions through your WIFI or by plugging the base directly into your router.

The new SureSafe Guardian is an affordable telecare alarm that offers help at the touch of a button, and is ‘future-proof’ against the upcoming changes to the phone systems.

If you’re using one of our new SureSafe Guardian telecare alarms for the elderly, you’ll find it will continue to work after the digital switchover.

Caring for elderly parents

SureSafe in the future

SureSafe is always looking for ways to improve the technology used in our telecare personal alarms. In the 1980s personal alarms were only basic boxes that plugged into a landline with an SOS button. In fact, many personal alarm companies still use this method today.

We haven’t stayed in the past. We are industry leaders, delivering easy to use and install telecare alarm systems you can wear with confidence.

SureSafe recognises the need to look to the future and that’s why we created our cutting edge yet simple to use range of alarms. We’re also committed to bringing our telecare alarms for the elderly into the digital age.

Our customers come to SureSafe because they know we use our technological know-how to develop reliable lifeline alarm systems. We solve problems other companies don’t feel the need to address. SureSafe is constantly looking to the future and listening to our customer’s needs.

When you’re wearing a telecare personal alarm you know you have the benefit of using a device designed by a company that listen, research, and create solutions to help you keep your independence.

If you want to know more about SureSafe and how they can help you, get in touch with us by email or give us a call on 0800 112 3201.

Read reviews from our existing telecare alarm customers

I ordered a sure safe go wristband. It was easy to order, it arrived very quickly and was easy to set up. I set it off by mistake and the response call was very quickly, same with test calls. Even received a call to say my battery was running low! Very pleased overall so far

Frances Sayer
52 seconds ago

Personal care. Patient, and was happy to explain again and again until we all knew exactly how it all works.

D W
52 seconds ago

Quality and functionality of my wrist alarm is matched by the customer service which is way beyond anything that I have experienced before.

Mr Alan Davies
2 days ago

The Sureserve-GO Pendant is excellent, call-centre ans within 1 minute from press and very polite and helpful (Test). The pendant is light and good.

Stevo Burni
3 days ago

Daniel was very helpful getting us set up.

Nadeen Baldridge
4 days ago

I called SureSafe for help with invoicing and setting up the iCare app for my mother's device. Mariam took my details and promised to sort out both requests for me. Minutes later, I received everything I needed and I couldn't be happier with the service from this company.

Peter Archibald
4 days ago

I cannot recommend SureSafe alarms highly enough. The service my mother received was such good value for money and totally reliable. The peace of mind it gave us as a family was invaluable.

Helen
5 days ago

Absolutely fantastic service from start to finish. This is the second time we have used Suresafe and would highly recommend! The website is very easy to use and informative and the customer service is excellent.

SKL
5 days ago

Reviews were top notch so ordered which was incredibly easy. The watch arrived the very next day and was very easy to set up. Whilst I haven't needed to be in touch with them since, their customer service has been excellent with helpful email reminders to re charge the watch and a gentle reminder that they are there should we need them. Peace of mind and thrilled all round.

Helen Budworth
1 week ago

Quick and easy

Maureen Williamson
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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