Lifeline Alarms: New and Easy to use Technology

SureSafe’s broad range of alarms are developed to make life easier for the elderly and those people living with a medical condition who want to be independent but know that they can get help if they need it.

At SureSafe, we realised that vulnerable people living alone need to summon help quickly through a reliable device and so we developed our lifeline alarms.

Through the use of technology, we have been able to improve the lives of the tens of thousands of our customers who wear our lifeline alarm systems.

We made our wearable devices easy to use by featuring just one button that you press to get help.

Our principle approach is to listen to the challenges of our customers and create solutions to make their lives easier.

Our Best Selling Lifeline Alarm

Sure Safe GO 640px

SureSafeGO

Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £169.95
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How we create solutions for your problems

A good example of how we rise to technological challenges and solve the problems our customers may have comes from the development of the fall detection in our lifeline alarms.

We recognised that our elderly customers or those who live with a condition like epilepsy or diabetes have a greater risk of falling.

If due to the fall, they were knocked unconscious or became disorientated, we realised they may not be able to press the SOS alarm.

We solved that problem by using technology to create an alarm that would recognise a fall without the wearer needing to do anything. Then we made sure that the fall detection triggered an SOS call automatically.

Another challenge we faced was how to help people who weren’t in the room with their base unit when they needed help. How would they communicate with their loved ones or our response centre to tell the what help they need? Most companies offer a base unit as a speaker which you use to communicate through. But what happens if you’re not within the speaker’s range?

We solved this problem by creating the talking pendant. Instead of relying on the base unit, you can have a two-way conversation just by talking through your pendant. That means if you’re away from your base unit, you can still get help easily.

Another example is that by listening to our customers, we also realised that people liked to have peace of mind by wearing a lifeline alarm for the elderly when they were out of the house. They wanted a mobile alarm pendant.

Again, we used our knowledge of technology to create a pendant that was fully mobile. The alarm connects to mobile networks when you are out of the house which enables you to use your lifeline personal alarm anywhere. If you have a fall or feel unwell when out and about, your mobile pendant has GPS tracking so your contacts can find out where you are quickly.

More Lifeline Alarms for the Elderly

Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
from £124.95
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Fall Alert 640px

Fall Alert

Neck worn personal alarm that can detect a fall and call for help.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Neckworn icon Discreet and Lightweight
from £124.95
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Sure Safe 24 7 Connect 640px

SureSafe 24/7 Connect

Monitored alarm system for the elderly giving 24/7/365 days peace of mind.
  • Bath proof icon Bath & Showerproof
  • Wristworn icon Available as a Wristband or a Pendant
  • Fall icon Add Automatic Fall Detection at Any Time
from £134.00
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Our latest challenge

Our latest challenge has come about as a result of the BT Digital Switchover. As you may already know, BT is planning to switch off all old analogue phone lines as they go completely digital. They hope to have the whole country using a digital phone service by 2025.

When BT goes completely digital it will mean that landline plugin phones and any devices that use a landline will be switched over to an internet connection.

Here at SureSafe, we realised we must address this problem. Although the country won’t be fully digital until 2025, SureSafe has already created a solution in the form of a new digital lifeline personal alarm called the SureSafe Guardian.

The SureSafe Guardian is for use in the home and garden. But, instead of plugging into your analogue telephone line, it functions through your WIFI or by plugging the base directly into your router.

The new SureSafe Guardian is an affordable Lifeline alarm that offers help at the touch of a button, and is ‘future-proof’ against the upcoming changes to the phone systems.

If you’re using one of our new SureSafe Guardian lifeline alarms for the elderly, you’ll find it will continue to work after the digital switchover.

Caring for elderly parents

SureSafe in the future

SureSafe is always looking for ways to improve the technology used in our lifeline personal alarms. In the 1980s personal alarms were only basic boxes that plugged into a landline with an SOS button. In fact, many personal alarm companies still use this method today.

We haven’t stayed in the past. We are industry leaders, delivering easy to use and install lifeline alarm systems you can wear with confidence.

SureSafe recognises the need to look to the future and that’s why we created our cutting edge yet simple to use range of alarms. We’re also committed to bringing our lifeline alarms for the elderly into the digital age.

Our customers come to SureSafe because they know we use our technological know-how to develop reliable lifeline alarm systems. We solve problems other companies don’t feel the need to address. SureSafe is constantly looking to the future and listening to our customer’s needs.

When you’re wearing a lifeline personal alarm you know you have the benefit of using a device designed by a company that listen, research, and create solutions to help you keep your independence.

If you want to know more about SureSafe and how they can help you, get in touch with us by email or give us a call on 0800 112 3201.

Read reviews from our existing lifeline alarm customers

Since I've been with suresafe I have felt so safe knowing that if I need help I can get it asap. I have health issues and with go sure safe I feel very comfortable and relaxed and will recommend anyone that would like to go with them I will also give 100 percent feedback because they have never let me down and always are so gentle and kind and helpful and so much more. I wanna say thank you for being there for me. With out you i would be lost and would have trouble with getting help. The GPS that is on the go sure safe alarm is brilliant cause sure safe can get you the best help that is needed to that place to where you are and its really great and I would carry on having this company because the staff will be there for you 24 hours a day. Sure safe I wanna thank you for everything you have done and I wanna say without your work and the staff I would be lost Once again thank you

Mis Gail Edwards
1 day ago

Required a device for a period of time to help my mum have some confidence on her own after a suspected Heart Attack caused her to be unable to feel her arms and the pain stopped her from moving from her bed. She was unable to call for help for some time. Now on treatment that should ensure this no longer occurs and for a period of 3 to six months. So found this mobile phone network connected device that is going to ensure she can stay mobile travel and enjoy her recovery and not stuck in a house with the standard phone line connected pendent. So called had a chat and got the system set up by Angela in 5 minutes. Device arrived in about 24 hours and is now in use. Seems a great device for those who are unwell or recovering and require extra reassurance. So far I am impressed with the service and the device seems simple and as automated as possible. Certainly a belt and braces approach even for a short while or maybe permanently we shall see. GPS location is sent so emergency calls can be responded to instantly.

David Alderson
15 days ago

Whenever I have contacted SureSafe Alarms (be it by using the alarm itself, phone call or email) I have experienced helpful and knowlegeable advice and have received polite, cordial and friendly service. I have had the 'talking' pendant for some years now and it has given me the confidence to live alone and feel safe.

Michele Stanley
20 days ago

Bought SureSafe Go Family alarm for my mum who recently had a hip replacement. Alarm is easy to set up and use and also has a fall detection. Great support provided by friendly staff... Highly recommend this product to anyone. One more time thank you!

Adam
29 days ago

Very prompt,helpful,great people to talk to during telephone calls, all aspects of pendant simply explained.Pendant works in or outdoors has all you require if an emergency arouse hanging in front of you.
Great.

Sheila Smith
29 days ago

I contacted Suresafe as my mum needed a neck attachment for her alarm as the wrist band was too big for her. I received an immediate response from CHAT and Angela was so helpful, sending out the attachment without any issue. True excellent customer service. Makes me feel at ease with mum living so far away. Thank you 😊

Lesley Hall
29 days ago

I have had dealings with SureSafe for many years and would recommend their Personal Alarms for anyone who needs help and assistance. It certainly gives you please of mind to know that your vulnerable family member has 24 hour access should they need it. We have had complete reliability from the personal alarm and it certainly is great value for money. I would wholeheartedly recommend SureSafe as a genuine company who sell good quality products at a competitive price.

Carol Cox
1 month ago

I have a serious heart condition and I stay alone in home for prolonged periods daily. My daughter gifted me this system to ensure I can get life saving help quickly should I need it. The system works perfectly and it makes me feel secure and gives the whole family peace of mind.
I highly recommend it for people at risk.

Hany
1 month ago

I have just changed from SureSafe's Family and Friends Plan to their 24-hour monitoring. The change was responsive, quick and efficient. This is a marvellous service.

Polly Wood
1 month ago

Staff very friendly and efficient, very happy with easy to use product. Would recommend this company for that peace of mind feeling especially if you live on your own

Kath Saul
1 month ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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