Lifeline Alarms: New and Easy to use Technology
SureSafe’s broad range of alarms are developed to make life easier for the elderly and those people living with a medical condition who want to be independent but know that they can get help if they need it.
At SureSafe, we realised that vulnerable people living alone need to summon help quickly through a reliable device and so we developed our lifeline alarms.
Through the use of technology, we have been able to improve the lives of the tens of thousands of our customers who wear our lifeline alarm systems.
We made our wearable devices easy to use by featuring just one button that you press to get help.
Our principle approach is to listen to the challenges of our customers and create solutions to make their lives easier.
Our Best Selling Lifeline Alarm
SureSafeGO Family Monitored
- Fully Mobile
- Automatic Fall Detection
- GPS Tracking
How we create solutions for your problems
A good example of how we rise to technological challenges and solve the problems our customers may have comes from the development of the fall detection in our lifeline alarms.
We recognised that our elderly customers or those who live with a condition like epilepsy or diabetes have a greater risk of falling.
If due to the fall, they were knocked unconscious or became disorientated, we realised they may not be able to press the SOS alarm.
We solved that problem by using technology to create an alarm that would recognise a fall without the wearer needing to do anything. Then we made sure that the fall detection triggered an SOS call automatically.
Another challenge we faced was how to help people who weren’t in the room with their base unit when they needed help. How would they communicate with their loved ones or our response centre to tell the what help they need? Most companies offer a base unit as a speaker which you use to communicate through. But what happens if you’re not within the speaker’s range?
We solved this problem by creating the talking pendant. Instead of relying on the base unit, you can have a two-way conversation just by talking through your pendant. That means if you’re away from your base unit, you can still get help easily.
Another example is that by listening to our customers, we also realised that people liked to have peace of mind by wearing a lifeline alarm for the elderly when they were out of the house. They wanted a mobile alarm pendant.
Again, we used our knowledge of technology to create a pendant that was fully mobile. The alarm connects to mobile networks when you are out of the house which enables you to use your lifeline personal alarm anywhere. If you have a fall or feel unwell when out and about, your mobile pendant has GPS tracking so your contacts can find out where you are quickly.
More Lifeline Alarms for the Elderly
- Helping People Stay in their Homes Longer
- Uses Landline
- Helping People Stay in their Homes Longer
- Discreet and Lightweight
SureSafe 24/7 Connect
- Bath & Showerproof
- Available as a Wristband or a Pendant
- Add Automatic Fall Detection at Any Time
Our latest challenge
Our latest challenge has come about as a result of the BT Digital Switchover. As you may already know, BT is planning to switch off all old analogue phone lines as they go completely digital. They hope to have the whole country using a digital phone service by 2025.
When BT goes completely digital it will mean that landline plugin phones and any devices that use a landline will be switched over to an internet connection.
Here at SureSafe, we realised we must address this problem. Although the country won’t be fully digital until 2025, SureSafe has already created a solution in the form of a new digital lifeline personal alarm called the SureSafe Guardian.
The SureSafe Guardian is for use in the home and garden. But, instead of plugging into your analogue telephone line, it functions through your WIFI or by plugging the base directly into your router.
The new SureSafe Guardian is an affordable Lifeline alarm that offers help at the touch of a button, and is ‘future-proof’ against the upcoming changes to the phone systems.
If you’re using one of our new SureSafe Guardian lifeline alarms for the elderly, you’ll find it will continue to work after the digital switchover.
SureSafe in the future
SureSafe is always looking for ways to improve the technology used in our lifeline personal alarms. In the 1980s personal alarms were only basic boxes that plugged into a landline with an SOS button. In fact, many personal alarm companies still use this method today.
We haven’t stayed in the past. We are industry leaders, delivering easy to use and install lifeline alarm systems you can wear with confidence.
SureSafe recognises the need to look to the future and that’s why we created our cutting edge yet simple to use range of alarms. We’re also committed to bringing our lifeline alarms for the elderly into the digital age.
Our customers come to SureSafe because they know we use our technological know-how to develop reliable lifeline alarm systems. We solve problems other companies don’t feel the need to address. SureSafe is constantly looking to the future and listening to our customer’s needs.
When you’re wearing a lifeline personal alarm you know you have the benefit of using a device designed by a company that listen, research, and create solutions to help you keep your independence.
If you want to know more about SureSafe and how they can help you, get in touch with us by email or give us a call on 0800 112 3201.
Read reviews from our existing lifeline alarm customers
We called SureSafe and spoke with Richard who was extremely helpful and patient. Nothing was too much trouble and he explained details very clearly about a personal alarm for my Mother. Thank you!
Phoned to purchase a Fall safe alarm for my 95 year old Mum. It was needed quickly as she was being discharged from a home. Spoke to John, he was very helpful & the alarm arrived the following day. Mum is very happy with it especially as it is light to wear. We did the alarm test & I was very impressed with the politeness & speed of answer. Let's hope it is never needed, but I feel confident knowing that Mum has it & that help is there if she does.
Contacted SureSafe to purchase a SureSafeGo personal alarm for my 90 year old mother. I spoke to John who was very knowledgeable and answered all my questions and was extremely helpful in setting up the alarm and posting it out the same day. We have had the alarm for 3 weeks now and it has reassured my mother and all the family as to her safety and well being. I can thoroughly recommend this product and company. John was friendly, helpful and provided exceptional customer service for which I am very grateful.
The team went a long way to trry to fix the issue and were patient and persistent.
Excellent customer service from Daniel, he was professional, helpful and ensured all my queries were resolved swiftly. Highly recommend this company, thank you!
Today and over the last few days I received excellent customer service from Terry at suresafe. He addressed the issues I was having worked hard to address them and communicated as promised through out the process. Thankyou
We had a few issues with my Dad, Looked into personal alarms and found Suresafe, from start to finish had great communication with all questions answered,we have been using it for about a month and just for peace of mind it is worth every penny
Really happy with dad’s SureSafe alarm. It was really easy to set up and dad is happy that it doesn’t look like an old person alarm. The staff at SureSafe have been really helpful when we needed them too. Would highly recommend.
Super happy with the SureSafeGo, it has provided me and my family with a lot more peace of mind and independence for my Grandad. Wasn't too sure which product would be best for my Grandad but the customer service team were very good and helped us find the best product for him.
Excellent service. Richard Sheil was polite, patient and answered all questions. My Mum and I spent a long time asking lots of questions and we purchased the sure safe go 24/7 connect.