SureSafeGO 24/7 Connect

  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Peace of mind wherever you are
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Talking pendant icon Talking Pendant
Talk directly through the pendant, not a far away base unit, to get the help you need - fast!
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Friends and Family App Friends & Family App (Optional Upgrade)
Allows loved ones to provide coordinated care together, as well as additional features included

Choose the best GPS personal alarm available - packed full of features!


What's the differences

Additional Features

Around The Clock Monitoring 24/7 Monitoring
Ringing Telephone Icon Digital Speech Quality
Geofence icon Geo-Fence
Activity tracker Step / Activity Counter
Home icon Home Beacon for Accurate Location
Battery icon 5 - 7 Day Battery Life (Pendant)
Belt new Belt Clip for Pendant (Additional)

The new 2023 SureSafeGO 24/7 monitored alarm has been upgraded to offer an even greater level of protection than its best-selling predecessor. The new SureSafeGO 24/7 alarm is packed full of additional features to keep your loved one safe, and to give you additional peace of mind.

First and foremost, the alarm still links the wearer to one of our Response Centre Operatives at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.

Additionally, our updated fully monitored personal GPS tracker option still means that no call goes unanswered no matter the time of day or night. With our SOS button, you’ll be able to talk to one of our Response Centre Operatives, with just one touch. It also has a fall detector, to automatically detect falls, for that extra layer of protection.

Finally, the SureSafeGO 24/7 alarm still keeps you safe wherever you are. It is fully mobile so it provides total safety and peace of mind for your loved one, wherever they are. They can feel safe at home, in the garden and anywhere away from the home. This can include at the shops, walking the dog, at the park or driving around in their car. The alarm has GPS tracking so they can also be located quickly should they need help.

New Features:

  • Family & Friends App

For the highest level of care for your loved one, upgrade to the Family & Friends App option (available for Android and iOS). The App gives you real-time information about current location, last 10 recorded locations, connection status, battery life, the device being switched on, recent events, plus access to the chat feature, receive geofence alerts and step/activity counter (see below for more details). You can have unlimited family & friends apps linked to each device for a low monthly payment of only £3 extra.

  • Family & Friends Chat Feature

Secure in-app chat feature that allows family members to communicate in a 'group text' environment. Send messages to allow easier and more joined up care of your loved one. For example, upon receipt of a low battery alert you can confirm to the family support group that you have spoken with your loved one and asked them to put it on charge. App required for access to this feature.

  • Home Beacon

The charging cradle base unit also doubles as a home beacon. When the pendant is in range of the beacon it will always communicate with absolute certainty if your loved one is at home or not. This is really important in getting help to the right place, fast!

  • Geo-Fencing 

If your loved one is known to wander, or you are concerned with them leaving their home alone, you can heave peace of mind by setting up alerts that let family and friends know if your loved one has left a designated safe-zone you have set up, for example a 200 metre radius around their home (or entered an area you have designated to be not safe). Geo-fence alerts are sent directly to family & friends only, via the App. Geo-fence alerts are not received by, or monitored by, the response centre. App required for access to this feature. The alerts are set up via an online portal, not the App itself.

  • Step/Activity Counter

Remaining active is an important part of staying healthy as you get older. The step/activity counter allows your loved one to keep an eye on how active they are, and if they are hitting their daily steps target. The information can also tell family members if their loved one is active enough, allowing early intervention if activity levels start to drop. App required for access to this feature.

  • Increased Battery Life 

Our significantly increased battery life now gives you between 7-10 days between charges (depending on the setting you choose). Various low battery reminders also prompt the wearer and family members (app required for family alerts) to recharge when required. If battery levels drop to a critical level then our 24/7 response team will also call to remind you to place it on charge.

  • Digital Voice Quality 

Better sound and speech quality allows for better communication and a more accurate understanding of what is happening, and the type of help needed.

  • More Wearing Options 

You asked and we listened! In addition to being able to wear the SureSafeGO on a new and improved adjustable lanyard, placed conveniently around the neck, the new SureSafeGO can also be worn clipped to a waistband or belt (additional leather belt clip attachment needs to be purchased at the Checkout).

  • 24 Month Warranty 

Your new SureSafeGO 24/7 monitored alarm comes with a 24 month limited warranty for technical faults or mechanical breakdown. We will repair or replace your device for free at any time within 24 months (subject to the limited warranty).

* £30 off discount is against the price of the SureSafeGO Family Monitored Alarm (£179.95). The discount is automatically applied to your order, the discounted price is £149.95.


All SureSafe Mobile Alarms Unaffected By Upcoming 3G Mobile Network Shutdown!

As a result of our understanding of the UK mobile networks, and the plans for them over the next decade and beyond, SureSafe took the view not to have devices that are reliant on the 3G network. No SureSafe mobile alarm is impacted by the national shutdown of the 3G network in 2023.

SureSafe's mobile alarms use a combination of the 2G and 4G signal (depending on the device). The 2G network is not scheduled to be retired until 2033 (a decade away), and there are currently no plans to retire the 4G network. You can feel confident that your SureSafe mobile alarm is designed to be able to be used for many years to come!

Family & Friends App

Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below.

Get To Know The UK's Leading Mobile Alarm

Learn more about the SureSafeGO 24/7 alarm. Approximately 2/3's the size of a credit card and weighing about the same as 1 small egg. This small, lightweight and stylish alarm has a lot to offer! Packed full of features, but still as simple as ever to use. All your loved one needs to do is push the button, the alarm does the rest!

Why Choose 24/7 Monitoring? - A Small Investment Can Save a Life

While family monitored alarms can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.

Our 24/7 monitoring service costs only 61 pence per day and means that your loved one's call will be answered in a matter of seconds.

Ged Customer Service

Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.

"Mum is recovering well after recently suffering a stroke. The ambulance service said that because Mum had medical attention within minutes of pressing her personal GPS tracker she would be home soon, and make a full recovery. Thank you SureSafe!"
David Edinburgh
The technical stuff.
  • Dimensions: 66 x 44 x 16 mm
  • Weight: 45 grams
  • Warranty: 24 Month Limited Warranty
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Neckworn icon Discreet and Lightweight
  • Full Digital Fully Digital
The kit included
What's in the box?
  • GPS personal alarm
  • Adjustable Necklace Cord
  • Base Unit
  • Charging Cable with Plug
  • Instruction Manual

Not Looking For 24/7 Monitoring?

If 24/7 monitoring is not suitable for your needs then check out the SureSafeGO Family Monitored Alarm. This fully mobile personal alarm with fall detection and a talking pendant can call and text up to 3 telephone numbers of your choice.

Buy The SureSafeGO Family Monitored Here
Doro care191030 0704

What do others say about the SureSafeGO?

Check out our reviews of our personal GPS tracker and feel confident that your loved one has 24/7 access to the right support in the event of a fall, or any incident which may threaten their safety.

See what others think of the SureSafeGO GPS Personal Alarm

My grand daughter bought me an alarm for my birthday, I can talk through it and it tells the lovely people at suresafe if I have a fall and I can press a button. I can now walk my dog further and for longer. In a world gone mad with Covid, you can still be sure SureSafe will keep you safe,
3 years ago
Recently purchased a SureSafe Go for my mother in law. Found it very simple to set up, took about 2 minutes. My wife feels very confident to leave her mother at home on her own now. Makes my life considerably easier. Donald Bravington
3 years ago
I recently purchased SureSafe Alarm, 5 weeks after it was installed, at 4 o'clock AM, I lost my balance as I got out of Bed, Thank goodness i had alarm button around my neck, on pressing it I had response reply immediately, They contacted my Daughter, she was with me in 25 minuets, also Paramedics. Thank You SafeSure, Without there help, I could have laid on the floor for hours. Mrs M.
Pamela Matthews
7 years ago
From my initial enquiry to actually getting the alarm, everything was very straightforward and Daniel was an immense help. The service was first class and we even got a phone call when the battery needed charging. I wouldn't hesitate in recommending SureSafe and will use them again if the need arises.
4 years ago
I recently purchased a Suresafe Go Anywhere alarm on behalf of my mother. I have seldom dealt with a more helpful and professional company. The alarm arrived as promised and was pretty easy for my parents to set up. It gives them and me confidence that she is only a button away from help wherever she may be. Highly recommended!
3 years ago
Only been installed fr about a month but we were very impressed with the speed of delivery when the need for the alarm became urgent. Spoke to Suresafe one afternoon - the device arrived lunch time the next day from Northern Ireland to Bradford! The device has already been used once "for real" and the time before the ambulance arrived was very short. So far so very good.
John White
7 years ago

Frequently Asked Questions

How do I set up a SureSafeGO?

At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.

You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Call us on 0800 061 4501
Email us Send a message