- Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
- Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
- GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
- Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
- Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 61 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Easy website to navigate and order was processed without any problems. Good email communication about order. Would recommend.
Next day delivery, I had an issue with the alarm was told exactly what to do to make it work and it does.Peace of mind as I can now see everything she does all day and she knows someone will be alerted.
Very good customer service and care support. The team immediately took within a minute to get back to me with a question. Alarm package was incredibly easy to install as well. Would highly recommend.
Great product. Arrived quickly. Instructions in general need some improvement and a larger size print would also be beneficial. Works well once set up. Very pleased with the product. My mum loves it.
Delivery was quick and after I made a faux pas on the setup, Yvonne in customer support responded to my support email request almost immediately and resolved my problem faster than most companies acknowledge a request!
Truly impressive customer service.
Great fast service. Great product and very helpful staff willing to look after our needs. I highly recommend
We had a problem with the wristband device from the first fitting on my father's wrist, I rang the customer service department and spoke to a very helpful gentleman called Terry who ascertained we were in a low signal area which is why the device was struggling and he guided me through the process of swapping to a pendant which has a better ability to connect with signals.
Couldn't have asked for a better service all round.
We phoned up to speak to an adviser as we didn't want to order online. We were greeted by a lovely gentleman who helped us decide what we needed for my mum. He was super helpful and told us he could take our order over the phone immediately. Very pleasant, efficient and respectful. Thank you.
Had a few issues but after a couple of emails everything was sorted. A big thank you to Yvonne Taylor for her help.
Second alarm bought - this is the newer, techy version. Had a problem with the alarm but the customer service was pretty good, particularly Yvonne. My new alarm is fab (the early version too), it’s about the only one on the market currently that will call your phone. The app is clever. I’m probably a bit traditional- the early version of the alarm is simpler and very effective but the newer version is clever.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.