Ged Customer Service

24/7 Emergency Monitoring Systems for the Elderly

Our 24/7 elderly monitoring option means that there'll always be someone on hand any time of the day or night, to connect you to a loved one or the help you might need.
Order Now
Suresafe icons illustrations 1 02 1 transparent

Get 24/7 monitoring with fall detection for your loved one for less than $1 a day.

Get 24/7 monitoring for ultimate peace of mind!

24/7 alarm monitoring for the elderly is where your medical alaert is connected to SureSafe’s 24/7 Response Centre. When you push the button on your necklace or wristband, your alarm call will be connected to one of our Response Centre Operators. We are here day and night, every day of the year, to get you or your loved one the help that you need. Our 24/7 service offers you the highest level of safety available, and gives your loved ones the peace of mind that help is always on hand when needed. You are never alone when you are connected to SureSafe 24/7 fall monitoring service.

Buy A 24/7 Monitored Alarm Now

SureSafe Woman Gardening Illustration

You can leave an elderly person with a cell phone or landline to get help if they have an accident or feel unwell. But is it dependable? If your loved one has a fall, they might not be able to reach a landline. Cell phones can run out of battery, not to mention you would have to carry it around with you everywhere you go. Not just inconvenient, it is not even possible when you consider that you cannot take it in the shower with you – the highest risk place for a fall. So what is the solution?

The way to make your loved one feel safe and give you peace of mind is to invest in an emergency monitoring system for the elderly. This can be in the form of a 24/7 monitoring necklace or wristband. The elderly personal monitor is fully mobile and can be worn anywhere you go. Our ‘Go Anywhere’ alarms come with access to SureSafe’s industry leading 24/7 monitoring service.

Our Most Popular Fall Alarms

Bw2

SureSafeGo

Be safe anywhere. Necklace available in white or black with 24/7 or family monitoring. Includes fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
$59.99
View Details
Bw2

Seizure Alert Device

Get help fast. Seizure alert device in white or black with 24/7 or family monitoring, GPS tracking and fall detection.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Around The Clock Monitoring 24/7 or Family Monitoring Option
$59.99
View Details
Bw2

SureSafe Lone Worker Device

The SureSafe Lone Worker Device is available as a necklace / pendant device with 24/7 or self-managed monitoring. Includes automatic fall detection and GPS tracking.
  • Fall icon Automatic Fall Detection
  • One touch icon One-touch Personal Alarm
  • Beltclip3 Belt Clip For Necklace (Additional)
$59.99
View Details

How a 24/7 emergency monitoring system for seniors works

The necklace (can also be worn on the belt) is comfortable to wear, and the call button is easy to locate. When you press the button, a call goes through to our response centre. An operator will then talk to you and take the appropriate action - they will get you the help you need. This can be calling the emergency services, contacting family and friends, or both.

SureSafe Senior Man Sitting on Hand Illustration

Why the 24/7 alarm is the ideal senior alert device

People over the age of sixty-five have a much higher risk of falling than someone younger. These falls can lead to fractures and breaks.

A person who has had a fall will not only suffer from the distress and pain of falling, but it could lead to the loss of their independence. In some cases, a fall can result in death.

If a person does have a fall, it is vital to get them help as quickly as possible. Minutes matter.

If an elderly person is unable to summon help, they could be lying in a painful and awkward position. After a few hours they could begin to dehydrate or on a cold floor, suffer from hypothermia.

A person wearing a 24/7 emergency monitoring system for the elderly can get help without having to try and get on their feet to get to a phone. A gentle push of the call button will activate a fast response. Getting help fast will reduce the risk of further suffering. This gives you or your loved one the best chance of a full and speedy recovery.

What do most people buy?

Bw2

SureSafeGo

Be safe anywhere. Necklace available in white or black with 24/7 or family monitoring. Includes fall detection & GPS tracker.
  • One touch icon One-touch Personal Alarm
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from $59.99
Buy Product

Get a 24/7 Fall Monitoring System for Extra Protection

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls, as well as having an SOS button, and will immediately trigger a call to the response centre without the necklace wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling, and get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

Choosing the best personal alarm

Why you can trust SureSafe for 24/7 monitoring

You can rest assured that you are in safe hands with SureSafe. We have the expertise and experience to help you live independently. SureSafe are leaders in the industry when it comes to keeping people safe. Our response centres currently do that for over 170,000 people.

What are the benefits of 24/7 elderly personal monitoring systems?

  • 24/7 protection
  • No need to rely on family and friends
  • Gives peace of mind
  • Enables the wearer to summon help quickly
  • Talk to a trained SureSafe operator to get the help you need
  • Upgrade to fall monitoring system available

You can also have fall detection linked to a 24/7 monitor. A 24/7 fall monitoring system detects falls and has an SOS button. It will immediately trigger a call to the response centre without the pendant wearer having to touch the call button. The operator can quickly assess whether the emergency services need calling and can get you the help you need in minutes. This can be vital if you or your loved one cannot move following a fall or sudden illness.

A SureSafe emergency monitoring system for the elderly takes less than a minute to set up. Feel safe yourself or help a loved one to feel safe. Order a SureSafeGo with 24/7 monitor today.

‘Minutes matter when it comes to getting the help you need. We were delighted to receive a call from the son of one of our customers who let us know that his mum was recovering well after recently suffering a stroke. The ambulance service said that because mum had medical attention within minutes of pressing her pendant she would be home soon, and make a full recovery’
Rosie Response Centre Operator

View our full product range

Shop Medical Alerts
Five Stars icon

What our customers think of our fall detection devices

Fall alarms can make a real difference to our customers and their families, but don't just take our word for it read our reviews to see for yourself...

I have had a lanyard alarm for ten years - excellent service from Sure Safe. Thank you. I decided that a wrist alarm would be more convenient so telephoned your office. Prompt and courteous service, I now have and wear the wrist alarm. I also ordered and received the next day, a handsome gold wrist band.

Mr Stephens
11 hours ago

The service and communication was impeccable. Delivery was on time

Alethea Parker
2 days ago

I renewed the pendant alarm that my elderly neighbour wears as hers had broken after 4 years. Daryl worked beyond 5.30pm on a Friday afternoon to complete the order.

Rachel Sharman
2 days ago

Customer services (Daryl) supported the ordering process by telephone very well, answering all queries. The pendant alarm arrived within 48 hrs and set up was easy. The test reassured my mother all was working fine and she is now confident professional help will always be there if needed.

Rebecca Dias
5 days ago

Daryl was very helpful and kindly continued to organise the set up of the personal alarm after office hours on a Friday evening.

Rachel Sharman
1 week ago

Found the staff I spoke to were very helpful and informative. On receiving the alarm the instructions were easy to follow and that it was immediately operational. A great relief now that it is in use.

Richard Brimble
1 week ago

Query dealt with efficiently and process for completing the order went through very quickly. No time wasted.

Alison Blackburn
1 week ago

The sure safe watch is brilliant; we were so impressed with the ease of use and the speed of response of the contact centre.

DJG
1 week ago

I was initially unsure as to whether I had purchased the correct version for my mother who has dementia. I was also dubious as to whether she would wear it. I spoke to Terry at your customer support and was reassured that if she wouldn't wear it, the watch could be returned within a 30 day period. Fantastic that we can have a test period.

Sarah C
2 weeks ago

I wanted to gift my pendant to a new user with a renewed contract. I thought this would be really complicated but a really helpful adviser called Yvonne emailed me step by step instructions and made it really simple. I messaged several times with new questions and she replied immediately. I thought Yvonne was thoughtful and clear in her communication and deserves a 5* rating.

Min Payne
2 weeks ago

Frequently Asked Questions

Don’t worry, we have you covered. When an alarm is triggered and we cannot speak to you through your talking pendant or the base unit, we will try to contact you on your home phone and landline. If you do not answer we will ask one of your family and friends nominated contacts to check on you. If no family and friends are available, we will contact the emergency services and ask them to check on you instead. With SureSafe, no alarm call goes unanswered.

We have a wide range of personal alarms that let you connect straight to a trained Response Centre Operator at one of our Monitoring Centres. Our monitored alarms are designed with you and your loved one in mind. That is why they are easy to set up, user-friendly and simple to operate, and have affordable monitoring fees.

That’s why you never have to worry if you trigger the alarm but can’t talk, the call still goes through and is treated as an SOS call. Whether you speak or not, a personal alarm for the elderly will send an alert to your contacts, or a SureSafe operator (with 24/7 monitoring).

This means you will get help when you need it. You might have suffered a fall and you are unconscious, or you have had a stroke or a heart attack. In these cases, minutes matter, and our call operators are trained to take the most appropriate action, quickly.

If your call goes through to a nominated family contact, they will know that if you can’t speak you may need medical attention. They can phone the emergency services while they are on their way to your home. This system means there is no delay in getting the help you need.

Wearing your personal alarm for elderly as a pendant or on your wrist makes it easy to press the SOS button. With just one touch a SureSafe alert will be set in motion.

If the SureSafeGO wearer experiences a fall, the necklace is designed to detect most serious falls and will automatically call for help—even if the wearer is unable to press the help button. This feature is especially critical if the wearer loses consciousness after the fall.

Once a fall is detected, the device will automatically dial the first emergency contact stored in its system. At the same time, it sends an SMS message that includes a Google Maps link to the wearer's exact location. If the first contact doesn’t respond, the device will move on to the next number in the list, continuing until someone answers.

The fall detection system relies on built-in sensors that track changes in air pressure, movement speed, and the impact associated with a fall.

The device is showerproof and we recommend wearing it in the shower as statistically, bathrooms are the most likely place for a fall.

Even if you have never had a fall, the statistics suggest that depending on your age your risk of one could be higher than you think. With one in three over 65’s, and one in two over 80’s, having a fall each year, there is a reasonably high chance that you should consider getting a fall detection device. The question you should probably ask yourself is why not have one? Given that fall detection devices are only slightly more expensive than regular alarms, but they offer so much more safety and peace of mind. Investing in a monitored device is likely to be a sound decision.

Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure if a medical alert device is right for you?

Talk to a friendly US based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is a leading provider of family monitored medical alert devices in the US.

Phone
Call us on 800 644 2554
Email
Email us Send a message