Read some of our great reviews

No delay answering phone. Customer service good plus fast delivery of order. Very satisfied with watch.

Very good service. Having my alarm helps me to feel safe and my family are happy knowing I can contact them quickly if I need help.

I initially requested a call back, because I wasn't sure about something. The call back was prompt, questions answered and the watch was ordered at that point. Following set up, had a query, which was promptly answered and resolved. All works great, easy to organise everything with the online account. The App is a quick and efficient way to monitor at a glance the battery charge and device location. Would highly recommend the product.

Good website to follow. Had a helpful callback to ask some questions. Latest technology to work anywhere in uk not just at home. The App works brilliantly- even a text to say battery needs charging! Family can follow where we are. Great design. Delivered next day. Highly recommended!

Suresafe were very helpful & speedy with the delivery of my mums pendant. So far it has worked really well & any questions we had were dealt with promptly & in a very friendly professional way.

Lots of helpful advice from staff. Operated as expected. Feeling safer now.

I cannot fault the service from the advice received regarding product selection through to the after support regarding use of the app. The professionalism of the staff manning the call centre is outstanding.

The alarm arrived quickly and was easy to set up. The instructions were clear. The call handlers are kind and patient and Mum is delighted with the system.

I ordered a pendant by mistake instead of a watch and I swapped it. No problem and delivered really fast.

Delivered within two days of order. Easy to set up and charge - it has a magnetic charging connection to the wristband. We had a small issue on the initial set up that was resolved quickly with a call to customer service. Very impressed with the service so far.