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Free Next Day Delivery*
Existing Customers, Call 0800 112 3201
One-touch Personal Alarm
Medical Alert Necklace That Calls Family
Key Info
Both pendant & watch options share the same features
Features:
24/7 or Family Monitoring Option
Automatic Fall Detection
Staying Safe When Out and About
Digital Speech Quality
Geo-Fence
Step / Activity Counter (Pendant Only)
Home Beacon for Accurate Location
5 - 7 Day Battery Life (Pendant)
4 - 6 Day Battery Life (Watch)
Belt Clip for Pendant (Additional)
‘Find Me’ Function
Family & Friends Chat Feature
The SureSafeGO emergency necklace for seniors is simple to use and packed full of features to keep your loved one safe and to give you additional peace of mind.
Family monitoring functionality means the alarm will contact a designated friend or family member directly when help is needed. Multiple contacts can be added in case the first designated contact does not answer. Voicemail is not a problem either, the alarm will bypass it and call the next contact. For family monitoring, you need to be confident that your nominated contacts will be readily available to receive SOS calls. With family monitoring, there is a small ongoing fee to cover the emergency calls and SIM card costs.
- • SOS Button – call for help at the touch of a button.
- • Fully Mobile – use at home, in the garden, in the car… wherever you go!
- • GPS Tracking – industry leading location accuracy so we send help to where you are.
- • Find Me Function - see your loved ones' location in an instant, should you need to.
- • Fall Detection – detects falls and calls for help without needing to push the button. Fall detection disclaimer.
- • Talking Alarm – talk directly through the device, from wherever you are.
- • Home Beacon – know if your loved one is at home at a glance.
- • Geo Fence – set safe-zones and get alerts if your loved one wanders (via App).
- • Water Resistant – designed for use in the shower, the highest risk place for a fall.
- • 4 Day Battery Life - long battery life for your convenience.
Additionally, the SureSafeGO comes with an accompanying ‘family & friends’ App. The added features included free in the low monthly fee, allow friends and family to provide a more connected level of care for their loved one. Features of the ‘family & friends’ App include:
- • Current Location - request 'on demand' location update for up to date info.
- • Location History - view the last 8 locations your loved one has been to.
- • Activity Log/Event History - review device activity, listing alerts, alarms, updates and more.
- • Device Status - up to date watch connection and watch signal quality information.
- • Battery Status - see battery status in real time so it never runs out of power.
- • Chat Feature - secure in-app family chat feature to allow better connected care.
- • In App Alerts - get alerts in the app for things like low battery.
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Fully Digital
-
Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Great telephone advice and super quick despatch. Stress free set up which is unusual.
Everything very straightforward and speedy delivery. Set up really simple and now have peace of mind that there is someone available 24/7.
The monitoring watch is great, and very easy to use for my grandmother. It is easy to setup in respect to the data plan, emergency contacts and the low battery alerts are welcome. When speaking through the watch, it is high quality and clear. Lastly, very good customer service as phoned to ask several questions before buying, and all were comprehensively answered. Thank you!
Easy to use website. Quick delivery of product
Perfect service . Highly recommend this for anyone who has a relative needing extra care and attention. . Mum has Alzheimer’s and this little piece of equipment has proved to be invaluable . The care and attention from start to finish from ordering , delivery , setting up and contact from the helpline whenever Mum sets off the alarm continues to offer an excellent service to my mum and us as a family to ensure she is always safe and we are always contacted 24/7 . Thank you .
Excellent and timely customer service made SureSafe a very easy company to deal with, highly recommended!
Daryl at SureSafe is excellent. Very clear. Explained everything. Gave two numbers for support. 30 day cancellation period. If the equipment works as well as he does ill ve very satisfied.
I ordered on a Friday and it was delivered on the Saturday. I found it easy to programme. What more could I ask?
Great service good product
Brought this watch alarm for my dad not had it long but so far it’s been simple to set up and my dad and the rest of the family feel happier knowing that dad can get hold of us for help should have a fall
And I like the fact it has a fall detact function and location so isn’t limit to just being in the house
Delivery was really fast as well
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.
