Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Man in High Vis Working Alone
27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.
Lone Working Nurse
19 Mar 2026 Lone Worker Alarms

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.
Elderly Person Sitting Alone
15 Mar 2026 Elderly Care

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
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SureSafeGO Watch (Grey) - Full User Guide

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SureSafeGO Watch (Grey) Quick Start Guide - 24/7 Monitored

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SureSafeGO Watch (Grey) Quick Start Guide - Family Monitored

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Very helpful out of hours to get issue sorted

sarah cutt
4 days ago

Working with Kayla was amazing. She is a complete rockstar. Thank you so much for all your help and making this a smooth set up.

Michelle Stoner
5 days ago

Very efficient ordering process and delivery. Extremely easy to set up and test. Rapid answering from a helpful operator.

Jeremy Joseph
5 days ago

Good service call to activate and quick shipping

Sherri
5 days ago

I phoned for advice on the different options and spoke to Daryl, who was very helpful and explained everything very clearly. I chose the alarm option suitable for my mother and ordered on Friday afternoon. The alarm was delivered on the following Tuesday and set up was really easy. My mother is very happy with her new alarm.

Christine Smith
5 days ago

Kayla assisted me with set up and was very helpful

Jennifer Woodrum Welsh
5 days ago

Very smooth service, explained exactly what I required

K Lynas
5 days ago

I found Daryl very helpful & my watch came quickly ,he also answer a query promptly .So far pleased with my choice but have only worn it for 2days .Keep up good work

Jean Wheeler
5 days ago

Helpful staff, arrived very quickly, easy to set up, noticed when the battery was low and contacted us.

Jo Coleridge
5 days ago

Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her first test call when she was wished a very Happy Birthday! Really professional service

Fiona Joyce
3 weeks ago
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