Knowledge & Resources

Kayla was very polite, professional, and amazing at working with me to set the device up.

The support is very satisfying.

Todd was extremely helpful. He explained everything where I understand it.

Very helpful and informative customer service. Quick delivery and product seems to provide all the functionality that we need.

Customer service was excellent. Todd was very helpful.

The lady I spoke with was very nice, helpful and professional, she dealt with my top up efficiently and even saved me a bit of money. A lovely person who you should be proud to have on the team. Thank you for a really good customer service.

Very clearly explained the alarm options and what was suitable for my wife's needs. With great after sales technical help setting up the watch and family contacts for my Wife.

I was really impressed with the whole experience of ordering the SureSafe device and setting it up. Todd, our customer service representative, was incredibly polite and helpful and clear. The device does exactly what we need for my mom. Thank you

Always very responsive to queries and in this case my mums replacement charger arrived the day after ordering. Excellent!

Customer service from Kala was wonderful.