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I had many questions regarding a new Lifeline. There are many choices but Suresafe stood out as the most reliable choice and the help and advice I received was 1st class!!Customer service was patient and caring with me. At 84, with a brain tumour causing deafness, you kindly set it up for me by phone, taking my health & family details for security. So grateful!!

Excellent customer service. John was incredibly helpful and answered all the questions I had and fully explained the process involved in receiving and using my new SureSafe Alarm. My alarm is due to arrive today, the day after I ordered it.

Excellent service and very professional

Watch was fully explained. Call handler listened to me regarding my Mother's needs

very pleased with system of ordering to delivery. Thank you.

Great customer service.

The process of ordering the personal alarm from Sure Safe, for my elderly mother in law, was easy to navigate. However, with me not being technically minded I had to phone Customer Support a few times for help in setting up the watch. All I can say is that they were absolutely amazing!!! Each of the associates who I spoke to was so polite, friendly, listened carefully to my enquiries and was able to resolve them quickly, without making me feel totally incompetent!!! Thank you so much Sure Safe and your wonderful support staff!

Quick delivery, perfect communication & a very reliable, reassuring equipment for my mother to use. Peace of mind for all at an affordable price.

Easy to set up answered many questions easily

Excellent service. Answers all my questions.