Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.

19 Mar 2026 Lone Worker Alarms

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.

15 Mar 2026 Elderly Care

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

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SureSafeGo Family Monitored User Guide

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SureSafeGo 24/7 Monitored User Guide

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Hand Shots AI generated White Product Female

SureSafe Family Monitored Dementia Tracker User Guide

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You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Read some of our great reviews

Did everything they said they would brilliantly.

John Joyce

21 hours ago

from start to finish an excellent experience. Clear helpful advice about how the wrist watch works and it has worked brilliantly for my lovely mum who suffered a stroke. It has given us as a family reassurance that she can make contact with us if she needs us or if she should fall. This has helped to maintain her independence in her own home where she and us want her to be. I would definitely recommend this aid for the very reasonable cost and functionality. Thank you for a 5 star experience

H Straughan

21 hours ago

Very helpful in finding the correct product and call for help with set up issue was promptly returned

Emma

21 hours ago

Kayla was very polite, professional, and amazing at working with me to set the device up.

Charlie Mormino

1 week ago

The support is very satisfying.

Tomoko H

1 week ago

Todd was extremely helpful. He explained everything where I understand it.

Glynia Morris

1 week ago

Very helpful and informative customer service. Quick delivery and product seems to provide all the functionality that we need.

K Osbourne

1 week ago

Customer service was excellent. Todd was very helpful.

Cindy Singer

1 week ago

The lady I spoke with was very nice, helpful and professional, she dealt with my top up efficiently and even saved me a bit of money. A lovely person who you should be proud to have on the team. Thank you for a really good customer service.

Jane

1 week ago

Very clearly explained the alarm options and what was suitable for my wife's needs. With great after sales technical help setting up the watch and family contacts for my Wife.

Steve Bath

1 week ago