Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Man in High Vis Working Alone
27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.
Lone Working Nurse
19 Mar 2026 Lone Worker Alarms

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.
Elderly Person Sitting Alone
15 Mar 2026 Elderly Care

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
US whiteandblackinhand

SureSafeGo Family Monitored User Guide

US whiteandblackinhand

SureSafeGo 24/7 Monitored User Guide

Hand Shots AI generated White Product Female

SureSafe Family Monitored Dementia Tracker User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Very easy to set up I'm very clear instructions.

Gordon Inns
3 days ago

The tech I spoke with was very knowledgeable and eager to help and effective in what he did

Bob Setzer
3 days ago

Nearest family is 150mls away and I live alone and am 80yrs old so it was to be able to contact my sons in emergancy

Mr Taylor
3 days ago

The advice I was given helped me greatly really appreciated it

Sparky
3 days ago

Kayla was very helpful, patient and knowledgeable. My dad will benefit from this extra safety measure.

Barbara
1 week ago

Everything was clear and easy to setup, liked the personally call to help setup for questions

David H
1 week ago

Really great helpful and prompt service. Easy to set up and register - would highly recommend

Customer
1 week ago

Good customer service and easy set up.

Keith Grub
1 week ago

Great service, Friendly service when calling, quick delivery next day for a replacement charger. Thank you

Sharon Sumner
1 week ago

Great place to get the alert for sick family member

Vita Dennis
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure if a medical alert device is right for you?

Talk to a friendly US based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is a leading provider of family monitored medical alert devices in the US.

Phone
Call us on 800 644 2554
Email
Email us Send a message