Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Man in High Vis Working Alone
27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.
Lone Working Nurse
19 Mar 2026 Lone Worker Alarms

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.
Elderly Person Sitting Alone
15 Mar 2026 Elderly Care

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
Wtachlarge copy

SureSafeGO Watch (Grey) - Full User Guide

Wtachlarge copy

SureSafeGO Watch (Grey) Quick Start Guide - 24/7 Monitored

Wtachlarge copy

SureSafeGO Watch (Grey) Quick Start Guide - Family Monitored

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Mum has been with this company for some time . Always there when you need them and they sort any issues without any fuss . Its nice to know that when she's on her own she's not really on her own .

Frank Collinson
1 day ago

Efficient and helpful upgrade to 4G pendant. Cheaper than we expected.

Mark Chapman
1 day ago

Friendly and non judgemental help was offered promptly when I asked what were probably silly questions.

Pat Palmer
1 day ago

Excellent delivery and service.

Terry Clay
1 day ago

You were reliable you discussed everything about your alarm and we felt very confident in everything you said to us. It was so easy to order and the goods were despatched very quickly with instructions. We are very happy.

Constance Burns
1 day ago

Daryl answered our queries and confirmed which plan would be best for me. He was helpful, patient and friendly and made me feel comfortable about ordering and confident that SureSafe was the right fit for me.

Susan McEwen
1 day ago

Very helpful out of hours to get issue sorted

sarah cutt
1 week ago

Working with Kayla was amazing. She is a complete rockstar. Thank you so much for all your help and making this a smooth set up.

Michelle Stoner
1 week ago

Very efficient ordering process and delivery. Extremely easy to set up and test. Rapid answering from a helpful operator.

Jeremy Joseph
1 week ago

Good service call to activate and quick shipping

Sherri
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure if a medical alert device is right for you?

Talk to a friendly US based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is a leading provider of family monitored medical alert devices in the US.

Phone
Call us on 800 644 2554
Email
Email us Send a message