Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Elderly Person Eating
27 Dec 2025 Elderly Care

Nutrition Decline: Why Seniors Living Alone Stop Eating Properly

What are the signs to look out for when it comes to nutrition decline in seniors? Find out why seniors living alone might stop eating.
Logging Worker
23 Dec 2025 Lone Worker Alarms

The Deadliest Jobs in America: Which Professions Need Lone Worker Protection Most?

From construction to agriculture, we look into the top 10 most dangerous professions in America, plus the current safety regulations and gaps.
Farming
18 Dec 2025 Lone Worker Alarms

Farming: America's Most Dangerous Job and Its Most Isolated Workers

Find out why farming is one of America’s most dangerous jobs, plus how lone worker devices can help with fall detection, SOS buttons, and GPS tracking.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
US whiteandblackinhand

SureSafeGo Family Monitored User Guide

US whiteandblackinhand

SureSafeGo 24/7 Monitored User Guide

Hand Shots AI generated White Product Female

SureSafe Family Monitored Dementia Tracker User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

The customer service was impeccable! The device arrived perfectly and in record time.

Christina Montgomery
2 days ago

Ease of purchase

Jim Worley
2 days ago

Extremely helpful and professional staff, who follow up whenever the watch battery is running low.

Robert
2 days ago

It was easy to order and set up was great because you handled everything that needed to be done.

Lori
1 week ago

Very efficient delivery, clear instructions, great support, great product.

Joseph O'hara
1 week ago

Very easy & efficient service

Michelle Prayle
1 week ago

Excellent sales experience - very pleased with the watch!

Robert
1 week ago

Customer service was great all questions answered.

Joanie
2 weeks ago

Very happy with the watch as it is ok for using in the shower, customer service were very helpful.

Mrs ELAINE THORNBOROUGH
2 weeks ago

An actual person helped us start the unit. We didn’t have to do it all on line.

Leslie Black
2 weeks ago
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