Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Elderly Woman Wearing a Panic Button
18 Feb 2025 Telecare & Alarms

Wearable Panic Buttons: Everything You Need to Know

A wearable panic button is an important device for keeping seniors safe. Learn why and how it works in our simple guide.
Elderly Woman with Back Pain
07 Feb 2025 Falls

Back Pain After a Fall: A Complete Guide

Back pain can be a worrying result of a fall, especially in the elderly. What should you do? We explain all the details.
Lone Construction Worker
30 Jan 2025 Lone Worker Alarms

10 Jobs Where Lone Worker Alarms Are Invaluable

A lone worker device offers essential protection for workers who are alone all or part of the time – especially when their work is risky.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
US whiteandblackinhand

SureSafeGo User Guide

Bw2

SureSafeGo Quick Start

Hand Shots AI generated White Product Female

SureSafe Dementia Tracker User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

I ordered a sure safe go wristband. It was easy to order, it arrived very quickly and was easy to set up. I set it off by mistake and the response call was very quickly, same with test calls. Even received a call to say my battery was running low! Very pleased overall so far

Frances Sayer
39 minutes ago

Personal care. Patient, and was happy to explain again and again until we all knew exactly how it all works.

D W
39 minutes ago

Quality and functionality of my wrist alarm is matched by the customer service which is way beyond anything that I have experienced before.

Mr Alan Davies
2 days ago

The Sureserve-GO Pendant is excellent, call-centre ans within 1 minute from press and very polite and helpful (Test). The pendant is light and good.

Stevo Burni
3 days ago

Daniel was very helpful getting us set up.

Nadeen Baldridge
4 days ago

I called SureSafe for help with invoicing and setting up the iCare app for my mother's device. Mariam took my details and promised to sort out both requests for me. Minutes later, I received everything I needed and I couldn't be happier with the service from this company.

Peter Archibald
4 days ago

I cannot recommend SureSafe alarms highly enough. The service my mother received was such good value for money and totally reliable. The peace of mind it gave us as a family was invaluable.

Helen
5 days ago

Absolutely fantastic service from start to finish. This is the second time we have used Suresafe and would highly recommend! The website is very easy to use and informative and the customer service is excellent.

SKL
5 days ago

Reviews were top notch so ordered which was incredibly easy. The watch arrived the very next day and was very easy to set up. Whilst I haven't needed to be in touch with them since, their customer service has been excellent with helpful email reminders to re charge the watch and a gentle reminder that they are there should we need them. Peace of mind and thrilled all round.

Helen Budworth
1 week ago

Quick and easy

Maureen Williamson
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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