Knowledge & Resources

Very prompt action

I found sursafe to be very helpful explained everything to me and helped me to make my purchase. Nothing was to much trouble to them .They helped me make my purchase and set up my alarm.Highly recommend this company. Not being computer literate they patiently walked !me through each step.When I received my alarm the help I got was unbelievable return phone calls, and explanations of how everything works.Thank you.

Great service easy to arrange for my mum who has had a couple of falls at home . It really gives my family piece of mind that someone is always monitoring her . The pendant arrived the next day and was ready to go .

Simple straightforward and professional help and advice every time. This alarm gives us peace of mind while our loved one maintains their independence. Many thanks

All went very smoothly and quickly. Staff we spoke to were friendly ,helpful and efficient.

It is a simple system to understand. Perfect for our situation

Fast, efficient, understanding for enquiries and delivery/return of goods

I initially contacted SureSafe to enquire about a Pendant alarm as I need one that covers me both inside and outside of the home. Customer service was excellent, Daryl Yates was extremely helpful, an order was placed which arrived two days later. The alarm was easy to set up.

Constant communication when I needed advice on how to set it up

Excellent product and easy to set up and inform the user of very simple instructions for its use. Had to use support as I was trying to get into the wrong web site and they resolved my issue immediately