Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Man in High Vis Working Alone
27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.
Lone Working Nurse
19 Mar 2026 Lone Worker Alarms

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.
Elderly Person Sitting Alone
15 Mar 2026 Elderly Care

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
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SureSafeGO Watch (Grey) - Full User Guide

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SureSafeGO Watch (Grey) Quick Start Guide - 24/7 Monitored

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SureSafeGO Watch (Grey) Quick Start Guide - Family Monitored

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Easy too wear and use

James J
16 hours ago

Good advice and prompt responses to queries.

Helen
16 hours ago

When i rang for advice about renewing my husbands contract it was all done for me so easily. A great comfort

Mrs Susan Bates
16 hours ago

I called on the weekend to set up the devices we just received. Was initially had to leave a message. However they called promptly and Todd worked with me to set up the devices. He was professional and answered all of my questions. When we had some issues he addressed them easily and walked me through how to resolve it. Through testing on our own the product itself was what we need.

Curtis Alden
16 hours ago

The website was very easy to navigate and understand the product. Once ordered it arrived promptly with good communication all the way.

Phil71
16 hours ago

Customer service were very helpful and sorted out all my queries. They were friendly and approachable. I did not have to wait in a long queue for my call to be answered.

Sam Park
16 hours ago

Mum has been with this company for some time . Always there when you need them and they sort any issues without any fuss . Its nice to know that when she's on her own she's not really on her own .

Frank Collinson
3 weeks ago

Efficient and helpful upgrade to 4G pendant. Cheaper than we expected.

Mark Chapman
3 weeks ago

Friendly and non judgemental help was offered promptly when I asked what were probably silly questions.

Pat Palmer
3 weeks ago

Excellent delivery and service.

Terry Clay
3 weeks ago
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