Knowledge & Resources

The person I spoke to to help me through the renewal process was extremely helpful and the experience was a pleasure...and he saved me some money given the pendant user is disabled and therefore VAT exempt. Who knew.

Alarm watch arrived the day after it was ordered and it went off at 01.38 24 hours later when my mother fell, the watch called me and it saved her lying on the floor for 6 hours. Worth every penny just for that call!

Sure Safe made the entire set up process super easy. Todd was very kind and professional and answered all my questions.

The alarm is very lightweight. It is waterproof. It can be used anywhere, because it is basically a miniature cell phone self-contained. The prompts and the speaker are very loud and easy to hear for an elderly person. We feel safer having this alarm. Thank you.

The person I spoke to on the phone was really helpful and well-informed. The alarm was delivered really quickly and it is easy to operate.

Easy to setup customer service was well mannered and polite

I found exactly what I needed and was taken through the sales process by a very helpful gentleman. I also spoke to a very pleasant lady called Helen who took down all the details you needed.

Customer service was very helpful when I put the wrong address for my order, they got the problem fixed very quickly

Great customer service. No hidden costs. Upfront price structure.

Great customer service, they talked through all the options. The device was quick to arrive and easy to set up.