Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

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SureSafeGo Family Monitored User Guide

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SureSafeGo 24/7 Monitored User Guide

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Hand Shots AI generated White Product Female

SureSafe Family Monitored Dementia Tracker User Guide

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You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Read some of our great reviews

I was rather anxious about finding the right personal Alarm. I need not have worried. From my first phone call the team were friendly, informative, and helped me choose wisely. The very next day I received my watch and a booklet explaining everything about the Watch clearly. I was happy and relieved that everything had gone so smoothly. Highly recommend them.

Sheila Teadley

21 hours ago

Great response time, on time delivery and easy to use.

Katka SHONE

21 hours ago

Kayla did great answering my questions.

Erika

21 hours ago

The Personal Alarm works very well and was answered almost immediately when I've tested it within the first week

Stephen Nafzger

21 hours ago

Reps courteous and knowledgeable

Rob Arfin

3 days ago

All good very easy

GOD HELP US

4 days ago

From setup to usage everything was so simple!

Ann

4 days ago

Customer services both pre purchase and post service were super helpful. You have a great team and I’m very happy that the device is so simple and easy for my father to use. It’s very reassuring to know that he can contact me for help so easily. Thank you.

Stephanie

4 days ago

I dealt with your customer service team a few times as I set it up wrongly and they were extremely helpful.

Sally Turner

4 days ago

Excellent service , easy and help full staff, delivery of watch was fast, my dad feels a lot more confident to go go out without worrying . The watch is very easy to use and the sound quality is great

david vanstone

4 days ago