Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Elderly Person Eating
27 Dec 2025 Elderly Care

Nutrition Decline: Why Seniors Living Alone Stop Eating Properly

What are the signs to look out for when it comes to nutrition decline in seniors? Find out why seniors living alone might stop eating.
Logging Worker
23 Dec 2025 Lone Worker Alarms

The Deadliest Jobs in America: Which Professions Need Lone Worker Protection Most?

From construction to agriculture, we look into the top 10 most dangerous professions in America, plus the current safety regulations and gaps.
Farming
18 Dec 2025 Lone Worker Alarms

Farming: America's Most Dangerous Job and Its Most Isolated Workers

Find out why farming is one of America’s most dangerous jobs, plus how lone worker devices can help with fall detection, SOS buttons, and GPS tracking.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
US whiteandblackinhand

SureSafeGo Family Monitored User Guide

US whiteandblackinhand

SureSafeGo 24/7 Monitored User Guide

Hand Shots AI generated White Product Female

SureSafe Family Monitored Dementia Tracker User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

I like how easy it is to use the device. My father is climbing in age and his faculties have been declining recently. I feel at ease with him wearing the device. The set up was quick and effortless. The call taker was great.

Victor Ortiz
3 days ago

From my initial inquiry through the follow-up call and eventual setup of the device for my father, the entire process was seamless. The device itself is excellent and has given me real peace of mind knowing that my 90-year-old father can continue to live independently with added safety and support.

Donna P
3 days ago

The speed of delivery and assistance in set up could not have been better

Cynthia Jesper
5 days ago

Customer Support has been really great. Joanna has been mostly helpful and very pleasant to call on for assistance. What was particularly helpful was having the activation require a call. It really simplified and streamlined the set up process. I feel it eliminated potential frustrations. Well done

CJ
5 days ago

Excellent personal alarm system. Easy to set up and great value!

Alistair Branch
6 days ago

Good communication. Easy website. Fast delivery. Easy to set up direct debit . Good service all round. Recommended.

Brian Bown
6 days ago

Set up was very easy!

Samantha Mathis
1 week ago

Awesome necklace for elderly dad. Works with ease

Jeffrey Maready
1 week ago

Good product that works well. Easy to set up new numbers.

Markus Hinson
1 week ago

Staff were helpful and polite

Chris Mcchesney
1 week ago
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