Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

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Man in High Vis Working Alone
27 Mar 2026 Lone Worker Alarms

The Hidden Workforce: 25 Million Americans Work Alone (And Many Are Dying)

25 million Americans work in isolation. This deep dive uncovers the dangers they face and why so many lone workers are at risk of dying on the job.
Lone Working Nurse
19 Mar 2026 Lone Worker Alarms

Alone & Assaulted: Healthcare's Lone Worker Violence Crisis

Assaults on lone healthcare workers are rising. Read about the dangers, impact, and practical steps to enhance safety across healthcare settings.
Elderly Person Sitting Alone
15 Mar 2026 Elderly Care

America's Silent Epidemic: 1 in 3 Seniors Are Lonely (And It's Killing Them)

America’s aging population is battling a loneliness crisis. Discover the causes, impacts, and potential solutions to this growing, widespread issue.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
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SureSafeGO Watch (Grey) - Full User Guide

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SureSafeGO Watch (Grey) Quick Start Guide - 24/7 Monitored

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SureSafeGO Watch (Grey) Quick Start Guide - Family Monitored

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Watch came quickly and was very easy to set up

Consumer
2 weeks ago

Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her first test call when she was wished a very Happy Birthday! Really professional service

Fiona Joyce
2 weeks ago

I’ve been with Suresafe some time now and highly recommend them as they have added immense security to my life 🕺

Mr Alan Davies
3 weeks ago

Absolutely fantastic from start to finish . John initially was brilliant. Discussed everything with my son and then myself .ordered and arrived .my daughter rang with a couple of set up questions and Andrew was so helpful. We have trialed the pendant in various scenarios and it’s brilliant. Definitely recommend this company and this product.

Mr Bradley Bradley
3 weeks ago

Well developed product.

Timothy Myers
3 weeks ago

Easy to contact company and order. Next day delivery. Full instructions given. Simple to set up. Friendly staff.

Linda Elliott
3 weeks ago

We have been with suresafe for a couple of years now for my elderly mother. We have just renewed for another year and I can’t recommend them highly enough. Whoever I speak to is always friendly, efficient and extremely helpful. Whenever my mum’s alarm is pressed ( intentionally, to test it, or by accident) someone answers the call within seconds and they are always patient, considerate and reassuring. I can’t express how much peace of mind that kind of customer service gives to my mum and our family. So, thank you to the SureSafe team for making our lives just that bit easier, you’re all fantastic!!

Cathy Hutchin
3 weeks ago

Immediate call back, good advice, friendly and reassuring. A blessing in these days when it appears that as a human race, we no longer speak person to person any more, preferring electronic communication via a keyboard. Well done!

Eileen
3 weeks ago

Great and quick and clear details about the suresafe go

Laura Jenkins
3 weeks ago

Very helpful and friendly customer service

Tracie Reeh
3 weeks ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

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SureSafe is a leading provider of family monitored medical alert devices in the US.

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