Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Lone Worker on Roof
03 Nov 2025 Lone Worker Alarms

Lone Worker Safety in Construction: Special Challenges and Solutions

The construction industry poses significant risks for lone workers. Learn more about the challenges and potential solutions to tackle them.
Elderly People Walking
20 Oct 2025 Falls

One in Four US Adults 65+ Are Falling Each Year

A quarter of older people fall each year. We explain why it happens and how to reduce the risk of falls in the elderly.
Lone Worker at Height
03 Oct 2025 Lone Worker Alarms

How GPS Tracking Improves Lone Worker Safety

Employers have a duty to protect lone workers. Learn why knowing a worker’s location plays a major role in keeping them safe.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
US whiteandblackinhand

SureSafeGo Family Monitored User Guide

US whiteandblackinhand

SureSafeGo 24/7 Monitored User Guide

Hand Shots AI generated White Product Female

SureSafe Family Monitored Dementia Tracker User Guide

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Your service has been efficient and polite in spite of my hesitancy to go ahead. Also I am very happy with my new pendant which is smaller and lighter with a lot more functions. The talking clock is very good and the cancel of alarm button is incredible and saves a lot of chaos as these pendants do invariably get knocked on occasions and it is so easy to cancel. Very pleased.

Mrs Gillian Roberts
14 hours ago

Easy set up and great customer service

Jennifer Parkin
1 day ago

Really happy with new alarm, quick delivery and all set up easily

Lyn Coleman
1 day ago

Easy to set up and simple to use

Gail Will
3 days ago

Very responsive, kind, patient service

Lisa Mann
4 days ago

Excellent service

ST
4 days ago

I assistance I received was top notch. It works wonderfully!

Car Will
4 days ago

Just received it but customer service to set up was friendly and quick

Jen
1 week ago

Leon was super helpful and patient with my questions.

Jessi O'Reilly
1 week ago

The sales team and the customer service has been first class. My mother has the watch which is a great product. I can’t rate the service, help and product highly enough. Excellent.

Gillian Buxton
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure if a medical alert device is right for you?

Talk to a friendly US based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is a leading provider of family monitored medical alert devices in the US.

Phone
Call us on 800 644 2554
Email
Email us Send a message