SureSafeGO - Family Monitored

  • One touch icon SOS Button
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
One touch icon SOS Button
Should you suddenly feel unwell, have a trip or fall, or any other type of emergency, get the help you need at the touch of a button
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Talking pendant icon Talking Alarm
Talk directly through the device, not a far away base unit, to get the help you need - fast!
Family and Friends Alarms Family Monitored Alarms
Our friends and family monitoring option means that your alarm will call friends or family when you need help

Choose Pendant or Watch

Key Info

Both pendant & watch options share these same features

Features:

Map GPS icon Staying Safe When Out and About
Ringing Telephone Icon Digital Speech Quality
Geofence icon Geo-Fence
Home icon Home Beacon for Accurate Location
GPS Find me icon ‘Find Me’ Function
Friends and Family App Family & Friends Chat Feature
Battery icon Up To 4 Day Battery Life

SureSafeGO Family Monitored Personal Alarm


Available in either a stylish watch or discreet pendant format, the SureSafeGO personal alarm is simple to use and packed full of features designed to keep your loved one safe while giving you peace of mind.


With the family monitoring option, the alarm will contact a designated friend or family member directly whenever help is needed. Multiple contacts can be added in case the first person does not answer. The system is also designed to bypass voicemail, ensuring the alarm continues to try other contacts until it reaches someone. For this option, you’ll want to make sure your nominated contacts are able to respond promptly when needed. A small ongoing fee applies to cover emergency call and SIM card costs.


Key Features:




  • • SOS Button – call for help at the touch of a button.
  • • Fall Detection - sensors can detect certain falls and call for help when the alarm user is unconscious. Fall detection disclaimer.
  • • Fully Mobile – works at home, in the garden, in the car, or out and about.
  • • GPS Tracking – industry-leading location accuracy helps ensure help gets to the right place.
  • • Find Me Function – instantly see your loved one’s location if needed.
  • • Talking Alarm – two-way communication directly through the device.
  • • Home Beacon – quickly check if your loved one is at home.
  • • Geo-Fence Alerts – create safe zones and receive alerts if your loved one wanders (via the app).
  • • Discreet Design – available as a modern smartwatch or pendant, combining safety with style.
  • • Water Resistant – safe for use in the shower, where falls are most likely.
  • • Long Battery Life – up to 4 days on a single charge, far exceeding many smartwatches.

Features exclusive to the watch:


  • • Heart Rate Monitor* – check your heart rate anytime, right from your wrist.
  • • Blood Oxygen Monitor (SpO2)* – check your blood oxygen levels quickly and easily.
  • • Step Counter & Steps Target* – count your steps and set daily goals to help you stay active.
  • • Digital or Analogue Watch Face – choose the watch face style that suits you best.
  • • Customisable Watch Face Colours – choose from black, white or pink to make it your own.

Family & Friends App
The SureSafeGO also comes with a companion app, included in the low monthly fee, that allows unlimited family and friends to stay connected and informed:


  • • Current Location – request instant updates on where your loved one is.
  • • Location History – view the last 8 places visited.
  • • Activity Log – see alerts, alarms, and device updates.
  • • Device Status – check connection and signal quality.
  • • Battery Status – monitor battery levels in real time.
  • • Secure Family Chat – communicate easily within the app.
  • • In-App Alerts – receive notifications for things like low battery.

The SureSafeGO is designed to provide confidence, independence, and peace of mind for both the wearer and their loved ones.


*Disclaimer: The health monitor function is for general fitness and wellness only. It is not a medical device and must not be relied upon for diagnosis or critical health decisions.


Elderly Man with Adult Son

Why choose a family monitored alarm?

The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.

The family monitoring option will contact your designated contact/s in the event of an incident. It is perfect if you'd rather communicate directly with a family member or friend in the event of an emergency. Many people will also list neighbours as an emergency contact as they are often best placed to assist quickly.

A 24/7 monitoring option is also available and links the wearer to one of our UK-based Response Centre Operatives for a guaranteed response at any time of the day or night. Learn more.

Family & Friends App

No matter which monitoring option you choose, the Family & Friends App is always included. This easy-to-use app helps loved ones stay connected and involved, offering unlimited app accounts per user. Family members can access important information about the alarm, set extra safety alerts, and even chat securely within the app.

Take a look at some of the helpful features below (please note: app screens may vary depending on the device chosen).

When you choose the SureSafeGo pendant alarm
What's in the box?
  • GPS personal alarm
  • Adjustable Necklace Cord
  • Base Unit
  • Charging Cable with Plug
  • Instruction Manual
Pendant-1
Specifications
The technical stuff.
  • Dimensions: 66 x 44 x 16 mm
  • 45 grams
  • Warranty: Lifetime Warranty With 24/7 Plans
  • 12 Month Warranty With Family Monitoring
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Neckworn icon Discreet and Lightweight
  • Full Digital Fully Digital
When you choose the SureSafeGo watch alarm
What's in the box?
  • Smartwatch Personal Alarm
  • Grey Silicone Strap
  • 'Home Hub' Charging Cradle
  • Instruction Manual
  • Peace Of Mind!
Wtachlarge
Specifications
The technical stuff.
  • Dimensions: 46mm Diameter 15mm Depth
  • Weight: 56 grams (inc. strap)
  • Warranty: Lifetime Warranty With 24/7 Plans
  • 12 Month Warranty With Family Monitoring
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Full Digital Fully Digital
  • Map GPS icon Staying Safe When Out and About

See what others think of the SureSafeGO GPS Personal Alarm

Very helpful out of hours to get issue sorted

sarah cutt
1 week ago

Working with Kayla was amazing. She is a complete rockstar. Thank you so much for all your help and making this a smooth set up.

Michelle Stoner
1 week ago

Very efficient ordering process and delivery. Extremely easy to set up and test. Rapid answering from a helpful operator.

Jeremy Joseph
1 week ago

Good service call to activate and quick shipping

Sherri
1 week ago

I phoned for advice on the different options and spoke to Daryl, who was very helpful and explained everything very clearly. I chose the alarm option suitable for my mother and ordered on Friday afternoon. The alarm was delivered on the following Tuesday and set up was really easy. My mother is very happy with her new alarm.

Christine Smith
1 week ago

Kayla assisted me with set up and was very helpful

Jennifer Woodrum Welsh
1 week ago

Very smooth service, explained exactly what I required

K Lynas
1 week ago

I found Daryl very helpful & my watch came quickly ,he also answer a query promptly .So far pleased with my choice but have only worn it for 2days .Keep up good work

Jean Wheeler
1 week ago

Helpful staff, arrived very quickly, easy to set up, noticed when the battery was low and contacted us.

Jo Coleridge
1 week ago

Superb service. Very helpful personal advisor, lots of advice . Love the watch strap options. My mother initially dubious but very quickly realised how light and easy to use it is. Delighted with her first test call when she was wished a very Happy Birthday! Really professional service

Fiona Joyce
1 month ago

Frequently Asked Questions

How do I set up a SureSafeGO?

At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.

You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.

We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 061 4501
Email
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