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Fully Mobile
Automatic Fall Detection
GPS Tracking
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Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, complete with 24/7 Monitoring

Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available 24/7 peace of mind.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
We Recommend 24/7 Monitoring
The number one priority is always to help to keep your loved one safe. Our dedicated team of trained professionals are available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case with our 'sleep-easy' 24/7 monitoring service.
Our 24/7 monitoring service costs only 61 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.

Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual

- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!

- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Great product and service
SureSafe is by far the best personal alarm system in the UK. We previously used another provider but the technology and service had an number of issues. While SureSafe has a slightly more premium price, you cannot put a monetary value on the piece of mind and service provided by SureSafe. As someone who has an elderly mother in the UK but I am based in Australia, I find the app and the response from SureSafe exceptional.
Excellent communications and follow up to my queries
Scheduled email to remind us that top up will be required is very helpful. Easy to navigate website to make any purchases. Staff very knowledgeable to speak to if you require any further information. A great product that gives family confidence and allows the person wearing it more independence.
Quick delivery and Daryl was very helpful and had excellent Customer Service
Simply, as on a previous occasion when a first device (neck pendant) was bought, very helpful comments and instruction from SureSafe staff. Always very patient and willing to help. Wrist alarm now preferred.
Arrived the next day; simple to set up and effective to use
Fantastic product, easy to use. My mum sets it off regularly so I like the fact family can be the first contact. She loves gardening so I know if she falls over it lets me know.
Perfect price Perfect staff and your personal alarm service is perfect too
Daryl was very helpful. Everything was simple and to set up and my 93 year old father-in-law had no trouble charging and setting up the pendant.
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.