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SureSafe Dementia Tracker
Non Removable Bracelet
Fully Mobile
GPS Tracking
-
Non Removable Bracelet
- Tamper-proof lockable strap that can only be removed by carers when needed
-
Fully Mobile
- Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
-
Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
-
GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
-
Friends & Family App
- Allows loved ones to provide coordinated care together, as well as additional features included
GPS Tracking Watch & Safety Alarm
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Choose 24/7 or family monitoring
The Dementia Tracker from SureSafe comes with 2 different options for who the alarm calls when activated.
Our 24/7 monitoring option links your loved one’s Dementia Tracker is connected to our trained team of UK-based operators who are on hand to assist, any time of the day or night. After speaking with your loved one and assessing the situation, the operator might call a family member, the emergency services or just provide a bit of advice.
The family monitoring option connects your loved one with up to 3 loved ones. These can be relatives, friends, neighbours or professional carers.
Family & Friends App
Our family and friends app allows loved ones to provide truly connected care. Up to 3 family members can get access to our App, irrespective of whether you choose the 24/7 or family monitored version of the Dementia Tracker. The App gives additional important information about the alarm, allows you to set additional safety alerts, and also includes a secure in-App chat feature. Thanks to the geo-fence functionality it can perform as a wandering alarm for dementia patients.
You can see more of the features below.
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- Dementia Tracker Alarm
- Lockable Wrist Strap + 2 Keys
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
![Sure Safe Daniel Westhead 13]([{"source":{"isFolder":false,"sourcePath":null,"folderId":1,"uploaderId":6513,"folderPath":null,"kind":"image","alt":null,"size":290141,"keptFile":null,"dateModified":"2023-05-10T10:44:32+01:00","newLocation":null,"locationError":null,"newFilename":null,"newFolderId":null,"tempFilePath":null,"suggestedFilename":null,"conflictingFilename":null,"deletedWithVolume":false,"id":154356,"tempId":null,"draftId":null,"revisionId":null,"isProvisionalDraft":false,"uid":"eb66eefb-58f5-4f33-acfe-69a307d8aed1","siteSettingsId":154356,"fieldLayoutId":4,"contentId":107038,"enabled":true,"archived":false,"siteId":1,"title":"Sure Safe Daniel Westhead 13","slug":null,"uri":null,"dateCreated":"2023-05-10T10:44:32+01:00","dateUpdated":"2023-05-10T10:44:32+01:00","dateLastMerged":null,"dateDeleted":null,"trashed":false,"validatingRelatedElement":false,"canonicalId":154356,"isDraft":false,"isRevision":false,"isUnpublishedDraft":false,"ref":null,"status":"enabled","structureId":null,"url":"https:\/\/optimise2.assets-servd.host\/lame-caracara\/production\/images\/SureSafe-Daniel-Westhead-13.png?w=640\u0026h=640\u0026auto=compress%2Cformat\u0026fit=crop\u0026dm=1683711872\u0026s=6ed78cbadd67b35799ba86b5c9239546","extension":"png","filename":"SureSafe-Daniel-Westhead-13.png","focalPoint":{"x":0.5,"y":0.5},"hasFocalPoint":false,"height":640,"mimeType":"image\/png","path":"SureSafe-Daniel-Westhead-13.png","volumeId":1,"width":640},"path":"","filename":"","url":"https:\/\/optimise2.assets-servd.host\/lame-caracara\/production\/images\/SureSafe-Daniel-Westhead-13.png?w=432\u0026q=80\u0026auto=format\u0026fit=crop\u0026crop=focalpoint\u0026fp-x=0.5\u0026fp-y=0.5\u0026dm=1683711872\u0026s=5e244a4bb0d1b2c93bce88a03f872e8f","extension":"","mimeType":"","width":432,"height":432,"size":0,"isNew":false}])
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Fully Digital
-
Staying Safe When Out and About
SureSafe Personal Alarm Reviews
Ordering process was very easy and conversations with customer service was very polite and smooth, my questions were answered with out delay
Great advice and service. Daryl was really helpful .
The person I spoke to on the phone to check my understanding of the product and payment plan was amazing. They explained clearly what the device did and how to pay without being pushy. I went ahead with the purchase and everything was delivered the next day and easily set up. I feel much happier now that mum can continue to keep her independence a little while longer.
Daryl made the whole thing so easy, was polite and friendly. Alarm arrived next day. Very easy instructions on how to activate and use the alarm. Very good service.
Pleasant and helpful
As promised the watch arrived on the day stated, the instructions were clear and the annual fee sorted quickly. The friends and family added and test call worked immediately. Now wearing the watch and I have friends very interested in getting connected themselves.
Daryl was so helpful and explained everything to me.
Really helpful staff, explained everything in order to get the best product for my mum. I needed a bit of help setting it up and they couldn’t have been more helpful. My mum is very happy and so am I !
Order process easy, received promptly, customer service amazing while activating.
SureSafe offers an affordable fall detection alarm service for my parent. Device is easy to set up and provides them with peace of mind. Employees and customer service are amazing. We are having an issue with text notifications from another wireless network, but they (especially Todd and Daniel) have gone above and beyond to find a resolution. It has been the best customer service I have ever experienced with a company. They are compassionate, friendly and dedicated to fix the issue.
Frequently Asked Questions
- How do I set up the SureSafe Dementia Tracker?
Setting up your dementia tracker is very easy to do.
If you have selected the 24/7 monitored version then the tracker is ready to use straight out of the box. All you need to do is send us the required user information that will have been requested after purchase, set up the direct debit, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
If you have selected the family monitored version then you log in to your account, choose your SIM card subscription plan, add nominated contact phone numbers, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
You can send App invites to loved ones via your user area in the admin panel.
- Should I choose 24/7 or family monitoring?
If you are confident that your designated contact/s will respond immediately at anytime of the day or night then a personal alarm that contacts family will work for you. For a guaranteed immediate response and ultimate peace of mind we'd suggest 24/7 monitoring.
- Is the tracker bracelet easy to remove?
The tracker / watch has a secure and tamper-proof lockable strap. The strap is designed so that it is non removable without a key.
Carers can quickly and easily remove the tracker with the key, but can feel confident that their loved one will always have their tracker on them when needed.
- Can I view where my loved one / the patient is 24 hours a day?
Yes – the App home screen has a map that shows you the location of the tracker. It has a refresh button that allows you to request an updated location at any time. We call this our ‘find me’ function.
- Will I get notified if the person wearing the alarm wanders?
The tracker has a wandering alarm function that you set up using ‘safe-zones’, also known as geofences. To set up a wander alarm simply set up a ‘safe-zone’ around the user's home and if they leave that safe-zone then you will receive an alert directly to your phone. This is all managed quickly and easily in your online account.
- Can the tracker be worn in the shower?
Yes – the tracker can be worn in the shower. The bathroom is the highest risk place for a fall, so wearing the tracker in the shower is highly recommended. The tracker has an IP67 water-resistance rating.
- Does the SureSafe Dementia Tracker work anywhere?
Yes – the tracking device will work anywhere that there is a mobile phone signal and a GPS signal. This is approximately 98% of the UK.
