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SureSafe Dementia Tracker
Non Removable Bracelet
Fully Mobile
GPS Tracking
-
Non Removable Bracelet
- Tamper-proof lockable strap that can only be removed by carers when needed
-
Fully Mobile
- Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
-
Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
-
GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
-
Friends & Family App
- Allows loved ones to provide coordinated care together, as well as additional features included
GPS Tracking Watch & Safety Alarm
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Choose 24/7 or family monitoring
The Dementia Tracker from SureSafe comes with 2 different options for who the alarm calls when activated.
Our 24/7 monitoring option links your loved one’s Dementia Tracker is connected to our trained team of UK-based operators who are on hand to assist, any time of the day or night. After speaking with your loved one and assessing the situation, the operator might call a family member, the emergency services or just provide a bit of advice.
The family monitoring option connects your loved one with up to 3 loved ones. These can be relatives, friends, neighbours or professional carers.
Family & Friends App
Our family and friends app allows loved ones to provide truly connected care. Up to 3 family members can get access to our App, irrespective of whether you choose the 24/7 or family monitored version of the Dementia Tracker. The App gives additional important information about the alarm, allows you to set additional safety alerts, and also includes a secure in-App chat feature. Thanks to the geo-fence functionality it can perform as a wandering alarm for dementia patients.
You can see more of the features below.
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- Dementia Tracker Alarm
- Lockable Wrist Strap + 2 Keys
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
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- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Fully Digital
-
Staying Safe When Out and About
SureSafe Personal Alarm Reviews
Awesome necklace for elderly dad. Works with ease
Good product that works well. Easy to set up new numbers.
Staff were helpful and polite
The alarm was sent soon after I placed the order and arrived the following day.
The response of your client personel was superb. Friendly, courteous, patient and helpful enabling me to make the right choice. Also my son, a software developer and online tutor, helped me set up my pendant was most impressed by the standard of your online software.
Customer support is great. The watch arrived the following day of the order. Very easy to set up. Reminders are sent when battery is getting low. Would not hesitate to recommend and reasonable price to have that peace of mind that help is just a call away as the watch detects and calls for assistance even when unresponsive.
Darrel helped me choose the correct alarm for my sister and answered all my questions also gave me a direct number incase of any problems my watch style alarm was delivered next day
Exceptional. From start to finish, the experience was reassuring, efficient, and thoughtfully designed for people supporting elderly relatives. The Suresafe website provided clear, accessible information that made it easy to understand the options and feel confident in the decision. Ordering was straightforward, delivery was quick, and setup was simple with clear instructions and no unnecessary complexity. The wristband itself is comfortable, and easy for my mum to wear daily. The fall detection feature offers vital reassurance, and the system supports her independence while providing an important safety net. Overall, Suresafe delivered exactly what was needed - a reliable, well-designed solution that genuinely improves safety and peace of mind. Thank you. 🙏
Very responsive and helpful
All information was clear, easy to understand from start to finish. I received the watch very promptly and it’s very easy to use. Had to use once and a very helpful member of staff responded very quickly. I had actually pressed the wrong button trying to cancel but was phoned to make sure I was ok. Can’t fault anything.
Frequently Asked Questions
- How do I set up the SureSafe Dementia Tracker?
Setting up your dementia tracker is very easy to do.
If you have selected the 24/7 monitored version then the tracker is ready to use straight out of the box. All you need to do is send us the required user information that will have been requested after purchase, set up the direct debit, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
If you have selected the family monitored version then you log in to your account, choose your SIM card subscription plan, add nominated contact phone numbers, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
You can send App invites to loved ones via your user area in the admin panel.
- Should I choose 24/7 or family monitoring?
If you are confident that your designated contact/s will respond immediately at anytime of the day or night then a personal alarm that contacts family will work for you. For a guaranteed immediate response and ultimate peace of mind we'd suggest 24/7 monitoring.
- Is the tracker bracelet easy to remove?
The tracker / watch has a secure and tamper-proof lockable strap. The strap is designed so that it is non removable without a key.
Carers can quickly and easily remove the tracker with the key, but can feel confident that their loved one will always have their tracker on them when needed.
- Can I view where my loved one / the patient is 24 hours a day?
Yes – the App home screen has a map that shows you the location of the tracker. It has a refresh button that allows you to request an updated location at any time. We call this our ‘find me’ function.
- Will I get notified if the person wearing the alarm wanders?
The tracker has a wandering alarm function that you set up using ‘safe-zones’, also known as geofences. To set up a wander alarm simply set up a ‘safe-zone’ around the user's home and if they leave that safe-zone then you will receive an alert directly to your phone. This is all managed quickly and easily in your online account.
- Can the tracker be worn in the shower?
Yes – the tracker can be worn in the shower. The bathroom is the highest risk place for a fall, so wearing the tracker in the shower is highly recommended. The tracker has an IP67 water-resistance rating.
- Does the SureSafe Dementia Tracker work anywhere?
Yes – the tracking device will work anywhere that there is a mobile phone signal and a GPS signal. This is approximately 98% of the UK.
