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SureSafe Dementia Tracker
Non Removable Bracelet
Fully Mobile
GPS Tracking
-
Non Removable Bracelet
- Tamper-proof lockable strap that can only be removed by carers when needed
-
Fully Mobile
- Use it in the home, garden or even when out and about. Unaffected by the landline digital switchover.
-
Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
-
GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
-
Friends & Family App
- Allows loved ones to provide coordinated care together, as well as additional features included
GPS Tracking Watch & Safety Alarm
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Choose 24/7 or family monitoring
The Dementia Tracker from SureSafe comes with 2 different options for who the alarm calls when activated.
Our 24/7 monitoring option links your loved one’s Dementia Tracker is connected to our trained team of UK-based operators who are on hand to assist, any time of the day or night. After speaking with your loved one and assessing the situation, the operator might call a family member, the emergency services or just provide a bit of advice.
The family monitoring option connects your loved one with up to 3 loved ones. These can be relatives, friends, neighbours or professional carers.
Family & Friends App
Our family and friends app allows loved ones to provide truly connected care. Up to 3 family members can get access to our App, irrespective of whether you choose the 24/7 or family monitored version of the Dementia Tracker. The App gives additional important information about the alarm, allows you to set additional safety alerts, and also includes a secure in-App chat feature. Thanks to the geo-fence functionality it can perform as a wandering alarm for dementia patients.
You can see more of the features below.
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- Dementia Tracker Alarm
- Lockable Wrist Strap + 2 Keys
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
![Sure Safe Daniel Westhead 13]([{"source":{"isFolder":false,"sourcePath":null,"folderId":1,"uploaderId":6513,"folderPath":null,"kind":"image","alt":null,"size":290141,"keptFile":null,"dateModified":"2023-05-10T10:44:32+01:00","newLocation":null,"locationError":null,"newFilename":null,"newFolderId":null,"tempFilePath":null,"suggestedFilename":null,"conflictingFilename":null,"deletedWithVolume":false,"id":154356,"tempId":null,"draftId":null,"revisionId":null,"isProvisionalDraft":false,"uid":"eb66eefb-58f5-4f33-acfe-69a307d8aed1","siteSettingsId":154356,"fieldLayoutId":4,"contentId":107038,"enabled":true,"archived":false,"siteId":1,"title":"Sure Safe Daniel Westhead 13","slug":null,"uri":null,"dateCreated":"2023-05-10T10:44:32+01:00","dateUpdated":"2023-05-10T10:44:32+01:00","dateLastMerged":null,"dateDeleted":null,"trashed":false,"validatingRelatedElement":false,"canonicalId":154356,"isDraft":false,"isRevision":false,"isUnpublishedDraft":false,"ref":null,"status":"enabled","structureId":null,"url":"https:\/\/optimise2.assets-servd.host\/lame-caracara\/production\/images\/SureSafe-Daniel-Westhead-13.png?w=640\u0026h=640\u0026auto=compress%2Cformat\u0026fit=crop\u0026dm=1683711872\u0026s=6ed78cbadd67b35799ba86b5c9239546","extension":"png","filename":"SureSafe-Daniel-Westhead-13.png","focalPoint":{"x":0.5,"y":0.5},"hasFocalPoint":false,"height":640,"mimeType":"image\/png","path":"SureSafe-Daniel-Westhead-13.png","volumeId":1,"width":640},"path":"","filename":"","url":"https:\/\/optimise2.assets-servd.host\/lame-caracara\/production\/images\/SureSafe-Daniel-Westhead-13.png?w=432\u0026q=80\u0026auto=format\u0026fit=crop\u0026crop=focalpoint\u0026fp-x=0.5\u0026fp-y=0.5\u0026dm=1683711872\u0026s=5e244a4bb0d1b2c93bce88a03f872e8f","extension":"","mimeType":"","width":432,"height":432,"size":0,"isNew":false}])
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: Lifetime Warranty With 24/7 Plans
- 12 Month Warranty With Family Monitoring
-
Showerproof
-
Low Battery Reminder
-
No Landline Needed
-
No Installation Needed
-
Fully Digital
-
Staying Safe When Out and About
SureSafe Personal Alarm Reviews
Very easy to both order and set up. Lovely choice of equipment. Highly recommended. My mum is now safe with a fall detector watch.
Easy to manage and lots of good instructions
Ordering the device easy. Todd did a fantastic job with starting the subscription, walking me thru the set up and testing the device. This is our 2nd device and 2nd positive experience.
Fast delivery, excellent communication.
Very personal service after ordering. I was a bit put off by having to call to set up but it turned out great. A human being answered the phone and walked me through every step. Then the rep called back a few days later just to make sure everything was working. Really great support. It is so nice to find a device that does not call 911 or force all calls through a call center before notifying family. We switched from a different provider that required full monitoring and we are much happier with this.
Very helpful and fast delivery service 24 hour from time of order cant be better than that.
Excellent service so far. Pendant arrived the next day. Easy to set up and my 86 year old mum finds it easy to use - basically 2 buttons - one to tell the time and remaining battery life and the second to call for help. Very neat device and despite being reluctant to use a personal alarm, is finding it unobtrusive.
I was ringing on behalf of my husband who is struggling at the moment with his balance and dizziness. I worry about when i am not around and if he has a fall or a seizure. The gentleman I spoke to was very kind and calm and told me everything i needed to know. He really did put my mind at rest. The watch arrived in great time and was easy to set up using the instructions. I have recommended SureSafe Alarms to others who struggle with life a little and their loved ones need reassurance that if they have a fall or need to be alerted quickly, that the watch will do its job. Thank you very much for everything
Great service setting up. Will be great for our needs
I like how easy it is to use the device. My father is climbing in age and his faculties have been declining recently. I feel at ease with him wearing the device. The set up was quick and effortless. The call taker was great.
Frequently Asked Questions
- How do I set up the SureSafe Dementia Tracker?
Setting up your dementia tracker is very easy to do.
If you have selected the 24/7 monitored version then the tracker is ready to use straight out of the box. All you need to do is send us the required user information that will have been requested after purchase, set up the direct debit, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
If you have selected the family monitored version then you log in to your account, choose your SIM card subscription plan, add nominated contact phone numbers, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.
You can send App invites to loved ones via your user area in the admin panel.
- Should I choose 24/7 or family monitoring?
If you are confident that your designated contact/s will respond immediately at anytime of the day or night then a personal alarm that contacts family will work for you. For a guaranteed immediate response and ultimate peace of mind we'd suggest 24/7 monitoring.
- Is the tracker bracelet easy to remove?
The tracker / watch has a secure and tamper-proof lockable strap. The strap is designed so that it is non removable without a key.
Carers can quickly and easily remove the tracker with the key, but can feel confident that their loved one will always have their tracker on them when needed.
- Can I view where my loved one / the patient is 24 hours a day?
Yes – the App home screen has a map that shows you the location of the tracker. It has a refresh button that allows you to request an updated location at any time. We call this our ‘find me’ function.
- Will I get notified if the person wearing the alarm wanders?
The tracker has a wandering alarm function that you set up using ‘safe-zones’, also known as geofences. To set up a wander alarm simply set up a ‘safe-zone’ around the user's home and if they leave that safe-zone then you will receive an alert directly to your phone. This is all managed quickly and easily in your online account.
- Can the tracker be worn in the shower?
Yes – the tracker can be worn in the shower. The bathroom is the highest risk place for a fall, so wearing the tracker in the shower is highly recommended. The tracker has an IP67 water-resistance rating.
- Does the SureSafe Dementia Tracker work anywhere?
Yes – the tracking device will work anywhere that there is a mobile phone signal and a GPS signal. This is approximately 98% of the UK.
