SureSafe Dementia Tracker

  • 299105 lock icon Non Removable Bracelet
  • At home or on the go Fully Mobile
  • Map GPS icon GPS Tracking
299105 lock icon Non Removable Bracelet
Tamper-proof lockable strap that can only be removed by carers when needed
At home or on the go Fully Mobile
Use it in the home, garden or even when out and about. Peace of mind wherever you are
Fall icon Automatic Fall Detection
This alarm detects a fall and automatically calls for help without needing to press the SOS button
Map GPS icon GPS Tracking
GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
Friends and Family App Friends & Family App
Allows loved ones to provide coordinated care together, as well as additional features included

GPS Tracking Watch & Safety Alarm

Key Info

Suitable for Alzheimer and other Dementia patients

Features:

299105 lock icon Non Removable Bracelet
Around The Clock Monitoring 24/7 or Family Monitoring Option
Fall icon Automatic Fall Detection
Map GPS icon GPS Tracking
Map GPS icon Staying Safe When Out and About
Geofence icon Geo-Fence
Home icon Home Beacon for Accurate Location
GPS Find me icon ‘Find Me’ Function
Friends and Family App Friends & Family App
Friends and Family App Family & Friends Chat Feature
Ringing Telephone Icon Digital Speech Quality
One touch icon One-touch Personal Alarm

Available with either 24/7 monitoring or family monitoring the Dementia Tracker from SureSafe is a GPS watch for Alzheimers patients and those suffering from other forms of dementia and is designed to help them maintain independent living – safer, and for longer.


The alarm itself is easy to use, with simplicity being an important consideration for people with Alzheimer's and other types of dementia. It has been designed to offer enhanced security and to give you additional peace of mind.


Different to traditional personal alarms, the SureSafe tracker for Dementia patients has a host of features that have been specifically designed to address the concerns that carers often have about a loved one with dementia. Concerns such as ‘what happens if my loved one wanders, and I cannot find them?’ and ‘what if my loved one takes the alarm off and forgets to put it back on?’ We believe the following features make this the best GPS tracker for Alzheimers patients, those suffering other forms of dementia and other vulnerable adults.


Non Removable Tracking Bracelet – a tamper-proof strap that can only be removed by a carer. Never worry about your loved one taking off the alarm and forgetting to put it back on!


Fully Mobile – the alarm can be used anywhere. At home, in the garden, and on the go!


GPS Tracking – know where your loved one is at all times with accurate location tracking .


Find Me Function – concerned about wandering? Request your loved ones up-to-date location at the touch of a button.


Geo-Fence Alerts – get alerts to your mobile if your loved one wanders too far from home (alerts are received on the friends and family app and do not get sent to the response centre on the 24/7 option). Battery life 2-3 days between charges with geo-fencing enabled.


Fall Detection – wristband can detect most falls, without your loved one needing to remember to push the button. Fall detection disclaimer.


Talk Through Watch – put your loved one’s mind at rest by talking to them directly through the watch when they use the SOS button.


Home Beacon – know if your loved one is at home at a glance.


Medication Reminders – set up to 3 medication reminders per day.


With our 24/7 monitoring option your loved one’s Dementia Tracker is connected to our trained team of operators who are on hand to assist, any time of the day or night. 24/7 monitoring offers the highest level of protection for your loved one, and there is a monthly fee for the service.


We also offer a family monitoring option. Here, the alarm is pre-programmed to dial through up to 3 different family members to call for help. The alarm is too smart to be fooled by a voicemail. With family monitoring, you need to be confident that you have people who will be available most of the time to respond to calls for help. The family monitored option has a monthly subscription that pays for the costs associated with using the mobile phone SIM card that is inside the tracking device.


ADDITIONAL FEATURES INCLUDE:


SOS Button – one-touch SOS button for calling for help. 


Shower Proof – water resistant for use in the shower, the highest risk place for a fall. 


2-5 Days Battery Life - Up to 5 days battery life. IN standard mode, enjoy up to 5 days battery life - up to 5 times longer than the Apple watch. With geo-fencing enabled, battery life is between 2-3 days (increased GPS tracking uses more battery). Remove the watch using the key and charge when you are visiting your loved one.


A major differentiator to many of the other gadgets and trackers for people with dementia is the inclusion of an accompanying ‘family & friends’ App. The App allows for ‘truly connected care’, giving important insights into your loved one’s location, activity, and important dementia tracking device-related information. We think this helps make our device the best GPS watch for dementia patients.


APP FEATURES INCLUDE:


On-Demand Location - up to date info available at any time.


Location History – see the last 8 locations your loved one has been.


Activity Log/Event History - review tracking device activity, listing alerts, alarms, updates and more.


Watch Status - up to date watch connection and watch signal quality information.


Battery Status - see battery status in real time so it never runs out of power.


Chat Feature - secure in-app family chat feature to allow better connected care.


In App Alerts - get alerts in the app for things like low battery.


NOTE: Care should be taken to ensure that any deprivation of liberty safeguards are considered when using this strap. 

Josuresafe 1

Choose 24/7 or family monitoring

The Dementia Tracker from SureSafe comes with 2 different options for who the alarm calls when activated.

Our 24/7 monitoring option links your loved one’s Dementia Tracker is connected to our trained team of operators who are on hand to assist, any time of the day or night. After speaking with your loved one and assessing the situation, the operator might call a family member, the emergency services or just provide a bit of advice.

The family monitoring option connects your loved one with up to 3 loved ones. These can be relatives, friends, neighbours or professional carers.

Family & Friends App

Our family and friends app allows loved ones to provide truly connected care. Up to 3 family members can get access to our App, irrespective of whether you choose the 24/7 or family monitored version of the Dementia Tracker. The App gives additional important information about the alarm, allows you to set additional safety alerts, and also includes a secure in-App chat feature. Thanks to the geo-fence functionality it can perform as a wandering alarm for dementia sufferers.

You can see more of the features below.

When you choose the SureSafe Dementia Tracker alarm
What's in the box?
  • Dementia Tracker Alarm
  • Lockable Wrist Strap + 2 Keys
  • Charging Cable
  • Charging Plug
  • Instruction Manual
  • Peace Of Mind!
Sure Safe Daniel Westhead 13
Specifications
The technical stuff.
  • Dimensions: 47 x 35 x 15 mm
  • Weight: 38 grams
  • Warranty: 12 Month Limited Warranty
  • Shower proof icon Showerproof
  • Low Battery Alert icon Low Battery Reminder
  • Telephone not available icon No Landline Needed
  • No Installation icon No Installation Needed
  • Full Digital Fully Digital
  • Map GPS icon Staying Safe When Out and About

SureSafe Personal Alarm Reviews

The kindness and explaining how to do things and how things work

Anne
13 hours ago

We read the reviews before purchasing and we were not disappointed. The response time from the 24/7 is lightening quick so great for peace of mind. Delivery was fast and simple to set up! 5 Stars from us.

C Dean
1 day ago

I was a little worried about mobile coverage where my father lives - neither of us has any mobile signal at his house. I had an email exchange and later a telephone conversation with John who was extremely patient and helpful. After a little research their end we decided it was worth ordering with the knowledge that I could return within 14 days if I found it was unsuitable.

I am pleased to say that extensive testing on receipt put my mind at rest. The only issue now is getting him to remember to wear it!

Sally Hake
1 day ago

Excellent customer service, really easy to set up and a great device. Really innovative locking in the wrist band so no need to worry about it being taken off and forgetting to put it back on, no static equipment that could be unplugged and the reassurance that I can see when Mum goes out, where she is and when she gets home again. So reassuring for Mum to know she can talk to me just by pressing a button. Also really helpful reminders to charge the device. It is no exaggeration to say that this device has given my Mum so much more independence and it’s given me more freedom as I feel safe leaving Mum for a couple of hours at a time. Life changing!

Joanne Morton
1 day ago

Very satisfied. Really quick delivery with easy to understand instructions.

Virginia O'Mahony
2 days ago

Easy set up and peace of mind for our elderly father, would definitely recommend Suresafe Alarms

Andrew WJ
6 days ago

Purchased a device from SureSafe for a family member. From speaking to sales through to setting up and testing, the process was much easier than I thought. Thanks, John and Jo, in particular. Highly recommend.

Joseph Long
6 days ago

Excellent service

Neill Stewart
1 week ago

Excellent communication, quick replies to emails and extra concern shown with follow up emails!

Julia Mackay
1 week ago

Easy communication with staff from the beginning would highly recommend

Garry
1 week ago

Frequently Asked Questions

How do I set up the SureSafe Dementia Tracker?

Setting up your dementia tracker is very easy to do.

If you have selected the 24/7 monitored version then the tracker is ready to use straight out of the box. All you need to do is send us the required user information that will have been requested after purchase, set up the direct debit, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.

If you have selected the family monitored version then you log in to your account, choose your SIM card subscription plan, add nominated contact phone numbers, charge the watch for 2-3 hours before first use, put it on the wearers wrist, and then test it.

You can send App invites to loved ones via your user area in the admin panel.

Should I choose 24/7 or family monitoring?

If you are confident that your designated contact/s will respond immediately at anytime of the day or night then a personal alarm that contacts family will work for you. For a guaranteed immediate response and ultimate peace of mind we'd suggest 24/7 monitoring.

Is the tracker bracelet easy to remove?

The tracker / watch has a secure and tamper-proof lockable strap. The strap is designed so that it is non removable without a key.

Carers can quickly and easily remove the tracker with the key, but can feel confident that their loved one will always have their tracker on them when needed.

Can I view where my loved one / the patient is 24 hours a day?

Yes – the App home screen has a map that shows you the location of the tracker. It has a refresh button that allows you to request an updated location at any time. We call this our ‘find me’ function.

Will I get notified if the person wearing the alarm wanders?

The tracker has a wandering alarm function that you set up using ‘safe-zones’, also known as geofences. To set up a wander alarm simply set up a ‘safe-zone’ around the user's home and if they leave that safe-zone then you will receive an alert directly to your phone. This is all managed quickly and easily in your online account.

Can the tracker be worn in the shower?

Yes – the tracker can be worn in the shower. The bathroom is the highest risk place for a fall, so wearing the tracker in the shower is highly recommended. The tracker has an IP67 water-resistance rating.

Does the SureSafe Dementia Tracker work anywhere?

Yes – the tracking device will work anywhere that there is a mobile phone signal and a GPS signal. This is approximately 98% of the UK.

We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

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Call us on 0800 061 4501
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