4.8/5 stars on reviews.io
Free Next Day Delivery*
Existing Customers, Call 0800 112 3201
One-touch Personal Alarm
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Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 61 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
We phoned up to speak to an adviser as we didn't want to order online. We were greeted by a lovely gentleman who helped us decide what we needed for my mum. He was super helpful and told us he could take our order over the phone immediately. Very pleasant, efficient and respectful. Thank you.
Had a few issues but after a couple of emails everything was sorted. A big thank you to Yvonne Taylor for her help.
Second alarm bought - this is the newer, techy version. Had a problem with the alarm but the customer service was pretty good, particularly Yvonne. My new alarm is fab (the early version too), it’s about the only one on the market currently that will call your phone. The app is clever. I’m probably a bit traditional- the early version of the alarm is simpler and very effective but the newer version is clever.
Daryl contacted me promptly after I made an initial enquiry online and was extremely helpful. The personal alarm is for our mum and we had a number of questions. Daryl answered all our questions and nothing was too much trouble. He was very helpful and understanding. The alarm has all the functions we need - automatic fall detection, 24/7 monitoring, can use it out and about, wear it as a watch. It will give us so much peace of mind as we don't live near mum. Thank you SureSafe Alarms!
My latest purchase was expedited promptly and was in perfect condition....a ideal accessory for my wristband alarm
Quick and very easy service to use
They were friendly and very efficient. I was set up to receive the service very quickly and have had the pendant around my neck ever since. it makes me feel a bit safer!
Darryl was great from the first call. Watch arrived, easy to set up. All working, feel at ease now.
From the outset with my initial enquiry handled by Darrell, the next day delivery service and the online assistance post purchase over a weekend, the service has been amazing and faultless. Would 100% recommend this company.
The staff were very helpful
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.
