SureSafe 24/7 Connect

  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Response Centre Links to a Trained Response Centre Operator with the Touch of a Button
  • Around The Clock Monitoring Around the Clock Monitoring

SureSafe 24/7 Connect

Discover our classic fully monitored personal alarm to use in the home and garden

Keeping you safe anywhere in the home

The SureSafe 24/7 connect is a fully monitored alarm that connects you directly to one of our trained Response Centre Operators. This flexible personal alarm can be worn as a pendant or a wristband.

The alarm could not be easier to use. Simply wear it on your wrist or around your neck. If you have a fall, or suddenly feel unwell, press the button on the pendant or wristband. This will activate the base unit plugged into your phone line and call through to one of our trained Response Centre Operators. The operator will talk to you via the base unit to understand what is happening. They will then arrange for the appropriate help. This can include calling family or friends, calling the emergency services or both.

If we cannot talk to you through the base unit we will phone you on your landline or mobile. If you cannot answer the phone, we will call your nominated contacts to ask them to check on you. If your nominated contacts are not available we will call the emergency services and ask them to check on you. No alarm calls goes unanswered.

This alarm is bath and shower proof. This is very important because the bathroom is the highest risk area for a fall.

Our Automatic Fall Detection pendant or wristband can be added to this alarm at any time. Automatic Fall Detection is designed to alert us if the wearer has a fall and is not able to press their SOS button. Should this happen, our Response Centre Operators are fully trained and will manage the situation to make sure you or your loved one gets the best possible care.

The alarm is very easy to use. You simply plug it in and away you go. It comes fully programmed and ready to use straight out of the box. If required, we can arrange for someone to install this alarm and give you a demonstration. You will need a landline for this but you will not need a new telephone socket and it will not interfere with your phone. It is great for those who want to live independently in their home for longer.


After you make your purchase, we will contact you to collect more details including nominated contacts, medical information and direct debit information (where you decide to pay monthly). The renewal price when paying annually for subsequent years is £139. There is no minimum contract period and this can be cancelled at any time. The equipment is rented. You simply return it to us when you no longer need the service. When purchasing the annual plan, there is a £45 set-up fee included. This set-up fee is non-refundable after 14 days.

Lady Sitting Wearing SureSafe 24-7 Connect Personal Alarm

Staying safe at home

Our key product features are designed with you and your family in mind. Feel confident in knowing that your loved one has 24/7 access to the right support in the event of a fall or any incident which may threaten their safety.

Features

SureSafe Touch Screen Press One-touch Personal Alarm
All of our personal alarms are designed to give you reassurance and let you live your life independently, safe in the knowledge that you can always get help at the touch of a button. Should you suddenly feel unwell, have a trip or fall, or any other type of emergency, get the help you need at the touch of a button.
Response Centre Links to a Trained Response Centre Operator with the Touch of a Button
Our trained Response Centre Operatives are experienced when it comes to supporting people with limited mobility or conditions like diabetes, dementia, epilepsy and many more.
Around The Clock Monitoring Around the Clock Monitoring
Our 24/7 monitoring option means that there'll always be someone on hand any time of the day or night, to connect you to a loved one or the help you might need.
Home icon Helping People Stay in their Homes Longer
Our personal alarms help you maintain your independence. We’re here to help when you need us. Should you have a fall, suddenly feel unwell or be concerned about any unwanted callers, you have our team on hand to get you the help you need. We can put you in touch with the emergency services, a loved one, friend or a neighbour and advise you on what to do until they arrive.
Caregiver Icon Coloured In Help on Hand at all Times
Our UK based team are always on hand when you need help or reassurance. They can put you in touch with the help and support you need, that might mean calling a family member, an ambulance, the police, fire brigade or a range of other services. You never have to worry about ‘bothering’ us, we are always here and always happy to help.
SureSafe Thumbs Up Icon coloured in Easy to Set Up and Use
Easy to set up and ready to use straight out of the box.
SureSafe Shower Proof Icon Showerproof
Suitable for use in high-risk areas such as the bathroom.
SureSafe GO Icon Coloured in Available as a Wristband or a Pendant
This personal alarm is available as a wristband or a pendant.
SureSafe 100m Range 100m Pendant Range
This alarm has a range of 100m so it can be used in the home or garden.
SureSafe GO Icon Coloured in Discreet and Lightweight
This personal alarm is small, discreet and lightweight. You won't even know you're wearing it.
SureSafe Waterproof - Bath Coloured In Bath & Showerproof
Suitable for use in high-risk areas such as the bathroom.
SureSafe Falling Icon Coloured In Add Automatic Fall Detection at Any Time
Automatic Fall Detection can be added to this alarm.
Ringing Telephone Icon Uses Landline
You will need a landline for this but you will not need a new telephone socket and it will not interfere with your phone.
Battery icon Battery Back Up
The base unit has a battery back up in case of a power cut.
No Installation icon No Installation Needed
Easy to set up and ready to use straight out of the box.
SureSafe Delivery Truck Icon Coloured in Installation & Demonstration Available
If required, we can arrange for someone to install this alarm and give you a demonstration.

Specification

Stylish and Discreet

The SureSafe 24/7 Connect is lightweight, measuring 26 x 36 x 14mm and weighing only 7 grams. It is available as a wristband or pendant. At just one touch of the SOS button, you can alert us that you need help.

Long-range Pendant

This alarm has a range of 100m so it can be used in the home or garden. To use this personal alarm, you will need a landline but it will not interfere with it in any way.

Battery Alert

The SureSafe 24/7 Connect comes with a base unit that plugs into the mains. This has a battery back up so if there is ever a power cut, you can be sure that it will keep working. If a power cut ever does happen, we will get an alert and let your nominated friends or family members know.

There is no need to charge this pendant. The battery lasts for up to 7 years, and alerts us when it is running low. We will send you a replacement at no extra charge.

User Friendly

Plug in and go - Easy to set up and ready to use straight out of the box. All you need is a landline. Full installation and demonstration is available.

Read some of our great reviews

SureSafe provide alarms that contact family or friends directly in an emergency without any ongoing overhead charges. They provide solutions for home or mobile phone connection depending on requirements. The company is responsive and helpful. I thoroughly recommend them.
Alan
1 year ago
My father (91) recently had a fall at home (he lives by himself) and he used the SureSafe button that he was wearing to call for help. They quickly contacted my sister-in-law but the phone line was bad and the connection could not be made. So SureSafe then called the local emergency services in my father's area and two police officers came to get him back on his feet. I would definitely recommend this company and their service for elderly people who may need help if they get into any difficulty.
Will Irwin
1 year ago
I recently needed to organise for a smoke alarm to be connected to my grandmothers personal alarm system. She is living with vascular dementia and is listed as a vulnerable house house so the fire brigade has suggest we added this service onto the existing personal alarm system she has. SureSafe could not have been more helpful, from Miriam who organised the call out to Carl the engineer. Someone has to be at home when visitors are due as my grandmother will not know who they are, or what they need to visit for. This often causes distress so has to be managed correctly. SureSafe completely understood this when I spoke to them and bent over backwards to help. They couldn't have anymore to accommodate our needs; they were brilliant! I wish more companies were like this.
Rebecca
1 year ago
Thankfully, and I don't like tempting fate!!!but I have not, to date needed to use this device in an emergency. I did my research very carefully before contacting the supplier whom I must say was a delight to converse with, being most helpful and informative and thankfully he relied on his excellent knowledge without being pushy. The benefits: For myself the important points are: Fairly easy to set up but needed help with giving the necessary details on-line, my concern here is elderly persons access to the internet. The pendant is light and not cumbersome and can be worn as a pendant or on a key ring. It is totally waterproof for use in the shower, a most important consideration as falls often happen in the bathroom. Ease of operation should I need to use. If I ever get out and about again and take a tumble I have the confidence that I can be tracked to the exact spot, GPS was a big selling point for me plus the important fact that it is British designed and produced, Considering the technology and the development costs its good sensible value for money. As it stands the device currently suits all my needs. My sister has the Council device which is very cumbersome particularly the telephone connections. I could have sold her one but she prefers direct contact over using the three friends contact numbers but I learn progress and options will be available with SureSafe alarms. I have no hesitation in recommending this item and have done so to many friends already.
Rosemary Laidlaw
4 years ago

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Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

More about how it works
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

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Call us on 0800 112 3201
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