SureSafeGO 24/7 Connect

The new 2023 SureSafeGO 24/7 monitored alarm has been upgraded to offer an even greater level of protection than its best-selling predecessor. The new SureSafeGO 24/7 alarm is packed full of additional features to keep your loved one safe, and to give you additional peace of mind.

First and foremost, the alarm still links the wearer to one of our Response Centre Operatives at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.

Additionally, our updated fully monitored personal GPS tracker option still means that no call goes unanswered no matter the time of day or night. With our SOS button, you’ll be able to talk to one of our Response Centre Operatives, with just one touch. It also has a fall detector, to automatically detect falls, for that extra layer of protection.

Finally, the SureSafeGO 24/7 alarm still keeps you safe wherever you are. It is fully mobile so it provides total safety and peace of mind for your loved one, wherever they are. They can feel safe at home, in the garden and anywhere away from the home. This can include at the shops, walking the dog, at the park or driving around in their car. The alarm has GPS tracking so they can also be located quickly should they need help.

New Features:

• • Family & Friends App

For the highest level of care for your loved one, upgrade to the Family & Friends App option (available for Android and iOS). The App gives you real-time information about current location, last 10 recorded locations, connection status, battery life, the device being switched on, recent events, plus access to the chat feature, receive geofence alerts and step/activity counter (see below for more details). You can have unlimited family & friends apps linked to each device for a low monthly payment of only £3 extra.

• • Family & Friends Chat Feature

Secure in-app chat feature that allows family members to communicate in a 'group text' environment. Send messages to allow easier and more joined up care of your loved one. For example, upon receipt of a low battery alert you can confirm to the family support group that you have spoken with your loved one and asked them to put it on charge. App required for access to this feature.

• • Home Beacon

The charging cradle base unit also doubles as a home beacon. When the pendant is in range of the beacon it will always communicate with absolute certainty if your loved one is at home or not. This is really important in getting help to the right place, fast!

• • Geo-Fencing 

If your loved one is known to wander, or you are concerned with them leaving their home alone, you can heave peace of mind by setting up alerts that let family and friends know if your loved one has left a designated safe-zone you have set up, for example a 200 metre radius around their home (or entered an area you have designated to be not safe). Geo-fence alerts are sent directly to family & friends only, via the App. Geo-fence alerts are not received by, or monitored by, the response centre. App required for access to this feature. The alerts are set up via an online portal, not the App itself.

• • Step/Activity Counter

Remaining active is an important part of staying healthy as you get older. The step/activity counter allows your loved one to keep an eye on how active they are, and if they are hitting their daily steps target. The information can also tell family members if their loved one is active enough, allowing early intervention if activity levels start to drop. App required for access to this feature.

• • Increased Battery Life 

Our significantly increased battery life now gives you between 7-10 days between charges (depending on the setting you choose). Various low battery reminders also prompt the wearer and family members (app required for family alerts) to recharge when required. If battery levels drop to a critical level then our 24/7 response team will also call to remind you to place it on charge.

• • Digital Voice Quality 

Better sound and speech quality allows for better communication and a more accurate understanding of what is happening, and the type of help needed.

• • More Wearing Options 

You asked and we listened! In addition to being able to wear the SureSafeGO on a new and improved adjustable lanyard, placed conveniently around the neck, the new SureSafeGO can also be worn clipped to a waistband or belt (additional leather belt clip attachment needs to be purchased at the Checkout).

• • 24 Month Warranty 

Your new SureSafeGO 24/7 monitored alarm comes with a 24 month limited warranty for technical faults or mechanical breakdown. We will repair or replace your device for free at any time within 24 months (subject to the limited warranty).

* £30 off discount is against the price of the SureSafeGO Family Monitored Alarm (£179.95). The discount is automatically applied to your order, the discounted price is £149.95.

IMPORTANT NOTE: 

All SureSafe Mobile Alarms Unaffected By Upcoming 3G Mobile Network Shutdown!

As a result of our understanding of the UK mobile networks, and the plans for them over the next decade and beyond, SureSafe took the view not to have devices that are reliant on the 3G network. No SureSafe mobile alarm is impacted by the national shutdown of the 3G network in 2023.

SureSafe's mobile alarms use a combination of the 2G and 4G signal (depending on the device). The 2G network is not scheduled to be retired until 2033 (a decade away), and there are currently no plans to retire the 4G network. You can feel confident that your SureSafe mobile alarm is designed to be able to be used for many years to come!